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Ramada Resort by Wyndham Port Douglas

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ramada Resort by Wyndham Port Douglas

Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, pool loungers
Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, iron/ironing board
Room, 2 Bedrooms | Private kitchen | Coffee/tea maker, electric kettle, blender, cookware/dishes/utensils
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Spa
    Spa

Explore the area

Map
316 Port Douglas Road, Port Douglas, QLD, 4877
  • Four Mile Beach
    9 min walk
  • Four Mile Beach Park
    9 min walk
  • Wildlife Habitat
    2 min drive
  • Port Douglas, QLD (PTI-Port Douglas Heliport)
    7 min drive

Room options

View all photos for Superior Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Orchid Suite

Orchid Suite | Premium bedding, in-room safe, desk, iron/ironing board

Orchid Suite

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Bedrooms

Room, 2 Bedrooms | Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Bedrooms

  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Room, 1 Bedroom

Room, 1 Bedroom | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Single Sofa Bed and 1 Double Bed

One Bedroom Deluxe Apartment

  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

One Bedroom Apartment

  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Orchid Suite

Premium bedding, in-room safe, desk, iron/ironing board

Orchid Suite

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Oaks Port Douglas Resort

Pool
Spa
Parking included
Free WiFi
4.2 out of 5, Very good, (1022)
The price is CHF 97
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Oaks Port Douglas Resort

About this property

Ramada Resort by Wyndham Port Douglas

Boardwalk/promenade resort with full-service spa and fitness centre
This resort features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. Weekly housekeeping is available.
Ramada Resort by Wyndham Port Douglas offers 51 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. LCD televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the resort include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments.
Our customers tell us that they can't get enough of the helpful staff at Ramada Resort by Wyndham Port Douglas. During your stay, you're just a quick walk from Four Mile Beach. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at 3 Sixteen Bar and Bistro, a bistro with pool views
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to facials, body wraps or body scrubs at the spa
  • Amenities include a front desk safe, a computer and laundry facilities
  • On-site recreation includes a gym, bicycles to rent and yoga classes
  • Within a 10-minute walk of Four Mile Beach and Four Mile Beach Park
  • Airport and local-area shuttle service available for a fee
Ramada Resort by Wyndham Port Douglas offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Spa services, a terrace, and a vending machine are also featured at the business-friendly Ramada Resort by Wyndham Port Douglas. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Port Douglas resort.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 11:00 AM.
3 Sixteen Bar and Bistro – This poolside bistro serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 11:00 AM for a fee: AUD 7 to 25 for adults and AUD 7 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • 3 Sixteen Bar and Bistro

Family friendly

  • Arcade/game room
  • Children's games
  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 3 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels
  • Streaming services

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily until 8:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 7 to 25 for adults and AUD 7 to 25 for children
  • Airport shuttle fee: AUD 45 per person (one-way)
  • Airport shuttle fee per child: AUD 22 (one-way), (from 2 to 12 years old)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Ramada Resort by Wyndham Port Douglas offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily until 8:00 PM.
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Port Douglas Ramada Resort
Ramada Port Douglas
Ramada Resort Port Douglas
Mercure Port Douglas
Treetops Port Douglas
Port Douglas Mercure
Ramada Resort Port Douglas Hotel Port Douglas
Ramada Resort Wyndham Port Douglas
Ramada Wyndham Port Douglas
Mercure Port Douglas
Treetops Port Douglas
Port Douglas Mercure
Ramada By Wyndham Port Douglas
Ramada Resort by Wyndham Port Douglas Resort
Ramada Resort by Wyndham Port Douglas Port Douglas
Ramada Resort by Wyndham Port Douglas Resort Port Douglas

Ramada Resort by Wyndham Port Douglas Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 358 out of 794 reviews" "
Rating 8 - Good. 289 out of 794 reviews" "
Rating 6 - Okay. 100 out of 794 reviews" "
Rating 4 - Poor. 33 out of 794 reviews" "
Rating 2 - Terrible. 14 out of 794 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Craig

Liked: Cleanliness
The stay was excellent although they need staff who speak better English being a Australian resort, as noticed most staff at food beverage were foreign work visa backpackers, room was clean but had to ask staff for basic things like toilet paper to be replenished which should of been checked and adequate supplies
Stayed 8 nights in Aug 2024

8/10 Good

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had noisey children next door that woke extremely early and played in their room, so I’d request a room away from the games room maybe this would assist in being further from ‘family rooms’ The pool is amazing, food a bit pricey but convenient and taste. Nola and George at the reception were extremely helpful in assisting getting our stay right.
Stayed 4 nights in Aug 2024

8/10 Good

Angela

Travelled with partner
Clean rooms, good service
Stayed 7 nights in Jul 2024

6/10 Okay

Aidan, Leichhardt

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Not quite up to expectations based on advertised information. Extremely limited dining and bar services.
Stayed 6 nights in Jun 2024

10/10 Excellent

Grazia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
We liked the pool and gardens
Stayed 1 night in Jul 2024

8/10 Good

Rosanna

Liked: Property conditions & facilities
A great place for a quick getaway
Stayed 4 nights in Jul 2024

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrive very early 2 hours before check-in time, i was happy to just leave my bags at reception. To my surprise they made my room available within 10 minutes of me arriving. The resort host was more than happy to give information about Port Douglas what to do and how to get around. After the very helpful service from the reception I made my way to my room. It was big and very clean. The bed and pillows were very comfortable which meant I had 3 amazing nights sleep. Loved the property and the beach is 2 minutes walk. Great place and would definitely visit again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Shaun, Queenscliff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great. The only knock is they kept trying to sell us time share and kept asking when we said no and we didn’t sign up for the discount if you went to the presentation. That’s nothing to do with the enjoyment of the place. Everything was really good especially the pool and dining. Wifi is poor though. Good for families or couples but take / hire a car. So much to do in the area will will have to come back next year
Stayed 4 nights in Jul 2024

10/10 Excellent

Rachael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic little break, weather was on point, such a tranquil place to relax.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and easy to get around the area. Will come again!
Stayed 7 nights in Jun 2024

4/10 Poor

Anje Yantina

Travelled with family
Liked: Cleanliness
Despite being informed it was family friendly and we had stayed previously, this was not the case. We have a 15 and 13 year old (soon to be 16 & 14) so as you could imagine, it is somewhat difficult to get them engaged into activities. The first day we were there was a Thursday afternoon and we played pool with our boys in the afternoon. On the Friday we were able to use going to play pool as a carrot to get the boys out into Port Douglas and by saying we would come home and play pool. We were informed that no one under the age of 16 was allowed to play pool. I said that there was parental supervision. They were not willing to discuss it.. I asked to speak to the manager and the gentleman told me that he was the manager and I said I was unhappy with their decision and that we would not be staying at the resort again nor we spend a cent. That is exactly what happened. We went through our meals outside of the resort and we did not spend a cent within the resort and we will not be returning. This may seem petty but playing pool was the only carrot we had for our teenage boys. We did note that there was plenty of younger children playing pool without the pool sticks and not treating it appropriately!
Stayed 7 nights in Jun 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

2/10 Terrible

Gary

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Beware, this is a “born again timeshare” with fairly aggressive attempts by staff
Stayed 3 nights in Jun 2024

6/10 Okay

Frederick Paul

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The reception staff were very polite and welcoming. The presentation of the hotel on arrival was very good. We booked a self catering apartment which had cooking facilities and kitchen equipment as per the expedia advertisement but when we got in the room it had a fridge and kettle with cups and glasses and nothing more. We asked reception and they said the listing on expedia was wrong, we asked for a toaster but was told due to health and safety that was forbidden in our room. We asked for crockery and cutlery which they did supply so ended up having to eat out for all meals. The pool area was modernly designed but not exactly as you would expect from a ramada, leaves everywhere, dirty sunbeds so didnt spend much time at the pool. Some of the bar staff were lovely but then others were just plain rude and when you asked for something like a serviette it was as if i had asked them to walk to town for it. We went to the bar one evening during there open hours (1.5hrs before closing) and asked for a latte of which we were told the machine had been cleaned so would have to have coffee in our room. So going back to our room- on arrival the room appeared clean and tidy however under the bed was a blanket of dirty and dust with pieces of food and wrappers presumably from the previous occupiers. The headboard and behind the cupboards were covered in dust. No room service other than changing the towels occasionally and i had to ask for fresh bedding to change the bed during our 16 day
Stayed 15 nights in Jun 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Jennifer

Stayed 5 nights in Jun 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed for four nights with my three year old and mum (visiting from the UK) and we had the best time. The apartment was clean, and we loved the swimming pool and convenience to the beach, and everywhere in Port Douglas. The staff were so helpful and friendly and full of many recommendations. We would definitely go back, and recommend.
Stayed 4 nights in Jun 2024

10/10 Excellent

Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities were great, clean and friendly staff. No hesitations to come back
Stayed 7 nights in Jun 2024

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for having us! Everything we could need at the resort. Staff very friendly and happy to help in any way
Stayed 4 nights in Jun 2024

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

6/10 Okay

Mo Y

Travelled with family
Liked: Cleanliness
Facilities average standard, service needs improve
i feel the hotel has been overrated. the facilities are there but not as impressive as the photos show. the gym is small and not very inviting. The most disappointing part is their wifi broke down but they did not tell us until we found out from other guests after check in. in this day and age internet should be given high priority and guests should be advised in advance and given the choice to go elsewhere with no penalty. and they refused to mitigate the damage by giving any compensation. In fact I did turn down another hotel previously just because they do not offer free internet access. There is a serious shortage of sockets in the room but at least an assistant provided a power extension cord to solve the problem. And the safe also was not working.
Stayed 2 nights in Apr 2024

8/10 Good

Leanne, Kersbrook

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The tropical garden feel and the gorgeous swimming pool was very lush. Our 1 bedroom apartment was perfect for our family of 3. The kitchen had everything needed for our 5 night stay. The only negatives were, the size of the bathroom was on the small side and the shower tended to flood the whole bathroom floor. The greeting at check in was a bit too much after a very long day of travel, the hard sell was put on us at a time when all we wanted to do, was get to our room and get out of our travelling clothes and perhaps use our bathroom after such a long journey. Over all the experience was a good one. And I would stay there again.
Stayed 5 nights in May 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024