4/10 Poor
Rachel, New York
Travelled with family and small children
29 Dec 2024
I am aware that this is an extended stay property however I have minimum expectations when staying at any paid for lodgings. 1- Towels and linens = number of people in the party. We are a party of three and had 2 towels only in the room. The sofa bed for the 3rd guest did not have sheets and we found out to get any additional linens we would have to pay! Side note - bed was very uncomfortable. 2- general quiet. The floors are not carpeted so all night I heard footsteps of the upstairs neighbor. It wasn’t loud enough to require complaint but it’s all I could hear! 3- Dark room at night - this hotel has blinds but they don’t cover the windows well so the lights from the parking lot come in. 4- no bugs. There were lots of surprises crawling on the table. Yuck. 5- Fire safe exit doors. We could not open the back door to exit the hotel because of the floor mat. 6- a present front desk staff to address #5 issue upon check out.
I will say that despite the bugs this facility is very clean and well kept. Plus the staff we did interact with was very nice. And the hotel guests were of the nicest people I’ve ever met encountered.
Rachel
Stayed 2 nights in Dec 2024