Tru by Hilton Portland Airport Area

2.5 star property

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Photo gallery for Tru by Hilton Portland Airport Area

Reception
Business centre
In-room safe, soundproofing, free WiFi, bed sheets
Billiards
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
369 Maine Mall Road, South Portland, ME, 04106
  • Maine Mall
    ‪1 min walk‬
  • Maine Medical Center
    ‪7 min drive‬
  • Thompson's Point
    ‪7 min drive‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪5 min drive‬

Room options

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-in Shower)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-in Shower)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Tru by Hilton Portland Airport Area

Hotel with free breakfast, steps from Maine Mall
This hotel features a fitness centre, a snack bar/deli and coffee/tea in a common area. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Tru by Hilton Portland Airport Area offers 98 accommodations with a safe and a hairdryer. LED televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. This South Portland hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Tru by Hilton Portland Airport Area gets high marks from our customers. During your stay, you're just a quick walk from Maine Mall. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle. This property offers pet-friendly amenities, such as food and water bowls.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Maine Mall and 7 minutes by car from Thompson's Point
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. There's an onsite business centre. A roundtrip airport shuttle is free (available 24 hours). A fitness centre, tour/ticket assistance, and coffee/tea in common area are also featured at Tru by Hilton Portland Airport Area. Free self parking is available. You'll have access to the indoor pool at a partner property.

Smoking is allowed in designated areas at this South Portland hotel.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free uncovered self parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 4 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Portland Airport Area Hotel
Tru Hilton Portland Airport Area
Tru By Hilton Portland Airport Area South Portland
Tru Hilton Portland Area
Tru By Hilton Portland Area
Tru by Hilton Portland Airport Area Hotel
Tru by Hilton Portland Airport Area South Portland
Tru by Hilton Portland Airport Area Hotel South Portland

Tru by Hilton Portland Airport Area Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 897 out of 1402 reviews
Rating 8 - Good. 311 out of 1402 reviews
Rating 6 - Okay. 122 out of 1402 reviews
Rating 4 - Poor. 38 out of 1402 reviews
Rating 2 - Terrible. 34 out of 1402 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

no room microwave

amazing hotel & location…. the cleanliness is great….. no microwave in rooms…😔
Stayed 1 night in Feb 2025

8/10 Good

Merry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Total surprise for a budget hotel. Staff was helpful and friendly. Amenities and lobby were great. I was able to work in the lobby without interference or noise. Parking was plentiful. Breakfast was ok, nothing great but had a nice selection. Bed was comfy and room was spotless.
Stayed 7 nights in Feb 2025

8/10 Good

Cindy

Stayed 3 nights in Feb 2025

8/10 Good

Stephanie

Travelled with partner
The facility was really nice and clean. The man that checked us in was having a bad night and was very flustered and made check in long and uncomfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall wonderful! Loved the breakfast! Price was right but you do have to realize it is near the airport and the view of our room was the noisy highway. But again, price was right and it was a very nice, clean hotel! I will definitely stay there again!
Stayed 1 night in Dec 2024

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Late night arrival

I arrived at 2am and your staff was very friendly and super awesome! There was a lot snow in the parking lot so tracking in the snow and getting the floors wet was inevitable. The gentleman checking me in, kept the lobby clean and dry to prevent any slips for those of us arriving late. Breakfast in the morning was amazing. I would highly recommend coming to stay here.
Stayed 1 night in Feb 2025

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great overnight. Room was a little small but not bad if staying one night.
Stayed 1 night in Feb 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brillant & engaging front desk individual named Brandon, the model of customer service!
Stayed 1 night in Feb 2025

8/10 Good

Claudia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast included
Stayed 2 nights in Feb 2025

6/10 Okay

Barry

Stayed 1 night in Jan 2025

10/10 Excellent

Davena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Serge, Rothesay

Stayed 1 night in Feb 2025

10/10 Excellent

Darienne

Stayed 2 nights in Jan 2025

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Roberto

Stayed 1 night in Jan 2025

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Would go back
Stayed 2 nights in Jan 2025

8/10 Good

Samantha

Stayed 1 night in Dec 2024

10/10 Excellent

Samantha

Liked: Amenities
I loved how clean the rooms were and how comfy the bed was .
Stayed 1 night in Jan 2025

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Haidee

Stayed 4 nights in Jan 2025

8/10 Good

Haidee

Liked: Cleanliness, staff & service, property conditions & facilities
Laundry area for guests
Stayed 1 night in Jan 2025

10/10 Excellent

carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything went wonderfully
Stayed 1 night in Jan 2025