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Porto Palácio Hotel by The Editory

5.0 star property
VIP Access

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Photo gallery for Porto Palácio Hotel by The Editory

Bar (on property)
Exterior
Penthouse, Kitchenette, River View | Minibar, in-room safe, desk, blackout curtains
Bar (on property)
Rooftop terrace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Parking available

Explore the area

Map
Avenida da Boavista, 1269, Porto, 4100-130
  • Casa da Música
    ‪9 min walk‬
  • Vila Nova de Gaia
    ‪10 min walk‬
  • Livraria Lello
    ‪3 min drive‬
  • Porto (OPO-Dr. Francisco de Sa Carneiro)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Suite

Executive Suite | Living room | 32-inch LCD TV with cable channels, TV, pay films

Executive Suite

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Twin High Floor

Minibar, in-room safe, desk, blackout curtains

Executive Twin High Floor

  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Double Room

Minibar, in-room safe, desk, blackout curtains

Executive Double Room

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double High Floor

Minibar, in-room safe, desk, blackout curtains

Executive Double High Floor

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room

  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

Minibar, in-room safe, desk, blackout curtains

Executive Twin Room

  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite High Floor

Executive Suite High Floor | Minibar, in-room safe, desk, blackout curtains

Executive Suite High Floor

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Suite, River View

Superior Suite, River View | Minibar, in-room safe, desk, blackout curtains

Superior Suite, River View

  • 59 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, City View

Deluxe Suite, City View | Minibar, in-room safe, desk, blackout curtains

Deluxe Suite, City View

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Penthouse, Kitchenette, River View

Penthouse, Kitchenette, River View | Minibar, in-room safe, desk, blackout curtains

Penthouse, Kitchenette, River View

  • 88 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

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Exterior

Sheraton Porto Hotel & Spa

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.6 out of 5, Wonderful, (1001)
The price is CHF 120
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Sheraton Porto Hotel & Spa

About this property

Porto Palácio Hotel by The Editory

Luxury hotel connected to the convention centre in Porto with 2 indoor swimming pools
Along with 2 indoor pools, this hotel has a full-service spa and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a sauna are on-site.
Porto Palácio Hotel by The Editory offers 251 accommodations with minibars and laptop-compatible safes. 32-inch LCD televisions come with cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include espresso makers and a hairdryer. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, Access to hot tub and a sauna.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Porto Palacio Spa has 7 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and Turkish bath/hammam. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Our customers tell us that they can't get enough of the helpful staff at Porto Palácio Hotel by The Editory. During your stay, you'll be connected to the convention centre and just a quick walk from Casa da Música. Enjoy features like free WiFi in public areas, plus 2 indoor pools and a full-service spa.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the 2 indoor pools or soak in the hot tub
  • Indulge with body wraps, body treatments or hydrotherapy at Porto Palacio Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • 9 minutes by foot from Casa da Música and a 5-minute drive from Ribeira Square
As a guest of Porto Palácio Hotel by The Editory, you'll find a full-service spa, 2 indoor swimming pools, a health club, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. A children's pool, a sauna, and a rooftop terrace are also featured at the luxury Porto Palácio Hotel by The Editory. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Porto hotel.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:30 AM.
Auge Porto – This fine-dining restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Auge Porto

Things to do

  • 2 indoor pools
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Library
  • Piano
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • 2 indoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • On a river
  • Rooftop terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 20 for adults and from EUR 10 for children
  • Self-parking fee: EUR 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 1168

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Palacio Porto
Hotel Porto Palacio
Hotel Porto Palacio Congress
Palacio Congress
Palacio Congress Hotel
Palacio Congress Hotel Porto
Palacio Hotel Porto
Palacio Porto Hotel
Porto Hotel Palacio
Porto Palacio Hotel
Porto Palacio Congress Hotel And Spa
Porto Palacio Congress Hotel Porto
Porto Palacio Congress Hotel
Porto Palacio Congress
Porto Palácio Congress Hotel & Spa – S.Hotels Collection Hotel
Porto Palácio Congress Hotel & Spa – S.Hotels Collection Porto
Porto Palacio Congress Hotel Spa
Porto Palacio Congress Spa

Porto Palácio Hotel by The Editory Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 628 out of 1003 reviews
Rating 8 - Good. 272 out of 1003 reviews
Rating 6 - Okay. 65 out of 1003 reviews
Rating 4 - Poor. 22 out of 1003 reviews
Rating 2 - Terrible. 16 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Leann

Travelled with partner
Disliked: Amenities
They should definitely not use beige carpet in a hotel. It looked absolutely filthy. The hotel itself is presented well, however, the beds are extremely hard. We had advised them our air was not working in the room and it took on the third of our fourth night Stay for them to come and claim it was not working and moved us to another room, which was extremely inconvenient. It is also a 15 minute Uber ride downtown. I will pass on staying here again. Definitely not five star.
Stayed 4 nights in Oct 2024

10/10 Excellent

aye, Daly City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay while visiting Porto!
Excellent Hotel! Great Location not too far out of town perfect for travelling into the centre if needed, very comfortable, wonderful breakfast, really enjoyed the swimming pool and hotub! all the staff are very helpful and welcoming! I enjoyed that the hotel was not too central as there were other places i wanted to go other than the center of the city. Would happily stay again!
Stayed 1 night in Nov 2024

10/10 Excellent

Ranjana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
great job
Stayed 4 nights in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Jeffrey, Camrose

Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
This property is lovely, we stayed for two nights. Unfortunately there was a problem with our air conditioning. They did try fixing it both days but it did not work. We were unable to sleep it was so warm. We were not offered a different room and when mentioned again at checkout there wasn’t even an apology.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Lovely hotel in public area room decor felt dated
Lovely hotel in public areas, our room unfortunately felt a bit dated and dull decor wise but it still did the job. If the room vibe was just as nice as the rest of the hotel that would have been better. Other than that good hotel all round.
Stayed 1 night in Oct 2024

6/10 Okay

Michael

Stayed 2 nights in Sep 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No breakfast included. We spent time at other hotels on this trip that offered complimentary breakfast.
Stayed 2 nights in Oct 2024

4/10 Poor

Olivier

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I recently stayed at this hotel expecting a four-star experience, but it was far from that. The room was outdated and poorly maintained, with stained carpets, damaged walls, chipped furniture, and torn curtains. The overall cleanliness was unacceptable for the price and rating. To make things worse, when we raised these concerns with reception, we were told that groups are prioritized over individual guests like us, which felt dismissive and unprofessional. The service was slow and the experience did not meet expectations. I hope management takes steps to improve both the room quality and their approach to customer service.
Stayed 3 nights in Oct 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Building maintenance could be improved. Windows unable to close tight allowing wind noises on gusty days; bath tub drains very slower
Stayed 2 nights in Oct 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was lovely but the food choice wasn’t your taste we did order a burger and chips from the hub but it came out good then the next lot of chips came out over cooked
Stayed 4 nights in Oct 2024

8/10 Good

Varocha

Stayed 2 nights in Sep 2024

10/10 Excellent

Brendan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe and quiet area ! love the accommodations and the serivce ! Good breakfast too!
Stayed 2 nights in Sep 2024

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Soren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful staff
Stayed 1 night in Sep 2024

6/10 Okay

Kenneth

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Front desk was not very kind and carpeting in the room was very dirty.
Stayed 3 nights in Sep 2024

6/10 Okay

Daniel

Disliked: Cleanliness, property conditions & facilities, room comfort
The bed was terribly not comfortable. The floor of the water room was not clean. No paper tissues and a small was missing the last day. Not happy with this hotel 5 stars !
Stayed 4 nights in Sep 2024

10/10 Excellent

Gaynor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful, friendly staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Luis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Would definitely recommend it
Stayed 4 nights in Sep 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Amazing room. Best hotel we stayed in porto
Stayed 2 nights in Sep 2024

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful with 5 star service!
Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024