We are very frequent users of short term stay residences across the USA as well as overseas. We are very highly rated by owners. This was our first truly terrible experience. It was a Christmas stay and there were no hotel rooms we could escape to, so we made the best of a bad situation. The owners absolutely need to be honest and forthcoming in their ads that this residence has THREE STORIES OF STEPS! of rugged, uneven, winding, tilting outdoor stairs WITHOUT HAND RAILS, just to access the house. 5 of 12 dim solar lanterns were out making g the property very treacherous at night. I had to be assisted up and ended up crawling up half of the stairs. I travel often in Italy where there are stairs galore. My husband is mobile but wears braces on his legs. He had to carry luggage, food, Christmas dinner, presents up all those stairs, which sapped our energy and robbed us of a relaxed joyful holiday. I went up those stairs once and down once. I was trapped inside the entire stay. Inside. This was the dirtiest short term rental I have ever been in! The couch was filthy and Beyond belief. We took photos. The rug under the dining table was stinky and utter filth. Upon searching for an outlet, my husband took photos of what he saw- There was filth piling up under the king bed and behind it. THERE IS LONG TERM ACCUMULATION OF DIRT AND STAINS. This is not something you can blame on a maid. The fridge was clean but the kitchen floor needed scrubbing. The trash can outside was