4/10 Poor
Patrick, Seattle
14 Feb 2025
I booked this property for the sole purpose of having easy access to the shuttle to the Kalalau trailhead and it was perfect in this regard.
My unit was spacious and well appointed, but not particularly attractive. There were signs of wear and tear throughout. The dining table was wobbly, and everything seemed to be in need of a refresh or refurbishment.
None of the promised Expedia VIP amenities (complimentary bottle of wine and $100 dining credit) materialized. I wouldn't care if I hadn't paid hundreds of dollars for one night, but at the going rates, any deviation from the promised product is unacceptable.
Somehow, the property also had two reservations under my name, and didn't fix the issue despite two emails from my part.
Patrick
Stayed 1 night in Feb 2025