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Graduate by Hilton Providence

4.0 star property

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Photo gallery for Graduate by Hilton Providence

Lobby
Lobby
Exterior
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Breakfast available
  • Parking available
  • Housekeeping

Explore the area

Map
11 Dorrance St, Providence, RI, 02903
  • Kennedy Plaza
    ‪2 min walk‬
  • Johnson and Wales University
    ‪3 min walk‬
  • Providence Place Mall
    ‪4 min walk‬
  • Providence, RI (PVD-T.F. Green)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed (Roll-In Shower)

Room, 1 King Bed (Roll-In Shower) | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Bathtub (Mobility & Hearing)

Room, 1 King Bed, Bathtub (Mobility & Hearing) | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Roll-In Shower, Mobility & Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed (Roll-In Shower, Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Lobby

Presidential Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, Multiple Beds

  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite, Multiple Beds (Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, Multiple Beds (Hearing)

  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Noble Suite)

Suite (Noble Suite) | Premium bedding, pillow-top beds, in-room safe, desk

Suite (Noble Suite)

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Grand Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite

Premium bedding, pillow-top beds, in-room safe, desk

Grand Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Bathtub (Mobility & Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Bathtub

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Omni Providence Hotel

  • Pet-friendly
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, (2430)
The price is CHF 155
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Omni Providence Hotel

About this property

Graduate by Hilton Providence

Eco-certified Providence hotel in Downtown Providence with a full-service spa
Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Other amenities include a bar/lounge, a coffee shop/cafe and self parking.
Graduate by Hilton Providence offers 294 air-conditioned accommodations with laptop-compatible safes and designer toiletries. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body treatments and manicures and pedicures.
Graduate by Hilton Providence's great location gets high marks from our customers. During your stay, you're just a quick walk from Providence Place Mall. You'll find features such as a full-service spa, a restaurant and a 24-hour gym.
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with body treatments, facials or body wraps at the spa
  • Amenities include 17 meeting rooms, conference space and multilingual staff
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds, cleanliness and spaciousness
  • Just a 4-minute walk from Providence Place Mall and 4 minutes on foot from Rhode Island Convention Center
  • Dogs welcome for a fee (restrictions apply)
Graduate by Hilton Providence offers its guests a full-service spa and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

Event space at this hotel measures 18000 square feet (1672 square metres) and includes conference space. Spa services, multilingual staff, and an ATM are also featured at the eco-certified Graduate by Hilton Providence. For a fee, parking is available.

This 4-star Providence hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:00 AM to 1:00 PM.
Poindexter Coffee – This café serves breakfast, lunch and light fare.
Reiners Bar and Game Room – This restaurant specialises in American cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Parking on site (USD 34 per day; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 6:00 AM to 1:00 PM for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Poindexter Coffee
  • Reiners Bar and Game Room

Things to do

  • 24-hour gym
  • Full-service spa
  • Stereo

Family friendly

  • Free cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 17 meeting rooms
  • 18,000 square feet of conference space

Full-service spa

  • Body wraps
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • High-pile carpet in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 16.30 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 15.00 to 30.00 for adults and USD 15.00 to 30.00 for children
  • Self-parking fee: USD 34.00 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Graduate Providence Hotel
Hotel Graduate Providence Providence
Providence Graduate Providence Hotel
Hotel Graduate Providence
Graduate Providence Providence
Graduate Hotel
Graduate
Providence Biltmore
Graduate Providence
Graduate by Hilton Providence Hotel
Graduate by Hilton Providence Providence
Graduate by Hilton Providence Hotel Providence

Graduate by Hilton Providence Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 803 out of 1413 reviews
Rating 8 - Good. 285 out of 1413 reviews
Rating 6 - Okay. 166 out of 1413 reviews
Rating 4 - Poor. 81 out of 1413 reviews
Rating 2 - Terrible. 78 out of 1413 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Natalie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is beautiful and historical. The staff was not helpful. When I called to have water brought up to our room the response was, “we have water in the lobby you can come down and get it”. This was unexpected and I was taken back considering I had high expectations from this facility. The location was great and there are a lot of food options in walking distance.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, classic hotel!
Beautiful, unique hotel. Large rooms, all kind beds and walking distance to everything. Loved it!
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Graduate is our favorite place to stay when we visit. We love the hotel and amenities.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ruben

Stayed 1 night in Nov 2024

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

kumud, Leesburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Aziz

Stayed 1 night in Oct 2024

10/10 Excellent

Carlos

Stayed 1 night in Oct 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Geoffrey

Stayed 2 nights in Oct 2024

2/10 Terrible

Loretta Farley

Travelled with family
Disliked: Amenities, property conditions & facilities
How Hilton has their name in here is beyond me. No bell service no coffee in room no valet parking. You either get Ac or heat. Our room was 78 degrees and heat could not be turned off. The room wasn’t ready at 3 and I could not even register and come back when room was ready since it’s not their policy. Stood online three times. Beautiful art deco design ruined by horrible service. Not guest centric at all. Hope Hilton restores some magic here. A few other guests complained about the same as we were leaving. Horrible experience and $500 a night. Never again.
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Stayed 2 nights in Sep 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice
Stayed 2 nights in Oct 2024

4/10 Poor

Ming Cheng, Troy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We expect to enjoy our stay with this classic property in the middle of the downtown of Providence, but came away with a very different experience. Very few Staff on site to support check in. The bathroom is not very well maintained. Handwashing sink is cracked. The body wash bottle is empty. No place to store or hang used wet towels.
Stayed 1 night in Oct 2024

10/10 Excellent

Tong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioner did not work well, which is a little annoying given the summer weather. Other than that, this was a great experience.
Stayed 1 night in Jul 2024

10/10 Excellent

Len

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful historical hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

kathrine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel - lovely view of the city. The park across the street is not very nice or safe but there is plenty to do near the hotel. Just stay out of the park.
Stayed 2 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Beautiful historical hotel. The rooms could use some TLC. Peeling and bubbling paint. Ballroom on 17th floor was beautiful!
Stayed 1 night in Oct 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the Graduate has a beautiful interior decor in the entry way, carpets, wallpaper, furniture, chandeliers, ceiling and artwork. Classy establishment
Stayed 3 nights in Oct 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good stay here, nice and clean rooms, polite staff, and a fantastic area of the city close to a lot of restaurants and nightlife.
Stayed 1 night in Aug 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Susan

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Close to some restaurants
Stayed 1 night in Oct 2024

10/10 Excellent

Kristine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2024

4/10 Poor

Dawn

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I thought a top class hotel in Providence would be a nice end to my trip, it was not. I had to go to the hotel bar (no restaurant) to find out a good place to eat. They were very helpful but, why not let me know on check in? Same problem with breakfast and lunch. The instant coffee in the room was really terrible. I also went to the front desk and let them know I was allergic to mint cuz the soap and shampoo was spearmint, the young lady suggested I use one of the flavors in the shower- ie, the shampoo (also mint), conditioner and shower gel - finally not mint! What? Worst $350 $35 parking I’ve spent in quite a while. Best thing - awesome sheets, towels, pillows!
Stayed 1 night in Sep 2024