Omni Providence Hotel

4.0 star property

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Photo gallery for Omni Providence Hotel

Lobby
Lobby
Exterior
Premium bedding, down duvets, in-room safe, desk
Suite, 1 King Bed, Corner | Premium bedding, down duvets, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Parking available
  • Housekeeping

Explore the area

Map
1 W Exchange St, Providence, RI, 02903
  • Providence Place Mall
    ‪2 min walk‬
  • Rhode Island Convention Center
    ‪3 min walk‬
  • Brown University
    ‪16 min walk‬
  • Providence, RI (PVD-T.F. Green)
    ‪14 min drive‬

Room options

Premier Room, 1 King Bed

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Signature Room, 2 Double Beds

  • 36 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

Deluxe Room, 1 King Bed, Accessible (Roll In Shower)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Double Beds

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Accessible (West Tower)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed, Accessible

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Accessible (Roll in Shower, East Tower)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Signature Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Signature Room, 1 King Bed (East Tower)

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (West Tower)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds (West Tower)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Premier Room, 2 Double Beds, Accessible (West Tower)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Accessible (East Tower)

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Corner

  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Omni Providence Hotel

Hotel with 2 restaurants, steps from Providence Place Mall
Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. Other amenities include a conference centre, a coffee shop/cafe and valet parking.
Omni Providence Hotel offers 564 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Providence hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and microwaves can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The shopping around Omni Providence Hotel gets high marks from our customers. During your stay, you're just a quick walk from Providence Place Mall. Enjoy features like 2 restaurants, a 24-hour gym and a coffee shop/cafe. This property offers pet-friendly amenities, such as food and water bowls.
  • Options for a bite to eat include 2 restaurants and a coffee shop
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • Steps from Providence Place Mall and Rhode Island Convention Center
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. There are 11 meeting rooms available. A 24-hour fitness centre, gift shops/newsstands, and concierge services are also featured at the business-friendly Omni Providence Hotel. For a fee, parking is available.

This Providence hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Flemings – This steakhouse serves lunch and dinner.
Fleur – On-site restaurant. Open daily.
Morsels – On-site coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)

Parking and transport

  • Valet parking on site (USD 38 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 12 to 35 per person
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Flemings
  • Fleur
  • Morsels

Things to do

  • 24-hour gym
  • Shopping centre

Family friendly

  • Free cot
  • In-room refrigerator
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 11 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 143.75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 20 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 35 per person
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 38 per night (in/out privileges)
  • Pet fee: USD 143.75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Omni Providence
Omni Providence Hotel Hotel
Omni Hotel Providence
Omni Providence
Omni Providence Hotel
Providence Omni
Providence Omni Hotel
Providence Westin
The Westin Providence Hotel Providence
Westin Providence
Omni Providence Hotel Providence
Omni Providence Hotel Hotel Providence

Omni Providence Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1568 out of 2457 reviews
Rating 8 - Good. 470 out of 2457 reviews
Rating 6 - Okay. 215 out of 2457 reviews
Rating 4 - Poor. 123 out of 2457 reviews
Rating 2 - Terrible. 81 out of 2457 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cam

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was convenient to the convention center which was good for me because I did not need to exit the property. There was a vagrant in the walkway from the hotel to the convention center sleeping in a chair which was alarming to me. Security moved the vagrant along but the vagrant only used the walkway from the hotel to the shopping center to exit the area. Once again though, security moved the vagrant. Everything else about the stay was very good.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel, only place I’ll stay in providence.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great choice for a last minute trip! room was very clean and the bed was incredible. My reservation included credits which we used for the amazing coffee they have on site.

6/10 Okay

Laurie

Liked: Staff & service
Disliked: Property conditions & facilities
Dated room
Room smelled and was very dated.
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a really nice stay and beautiful. The shower had good water pressure but the water took a bit to go down. I couldn’t really turn the heat up in the room but other than that it awesome how it was connected to the convention center and mall.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lottie

Stayed 2 nights in Dec 2024

10/10 Excellent

Dave

Stayed 1 night in Dec 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

wayne

Stayed 3 nights in Sep 2024

10/10 Excellent

Dereck

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were within walking distance of anything we wanted to do. If we had chosen to remain indoors the entire time, there would have been many activities, shopping, and the like to choose from. There were professional, and college sports going, as well as the live Hamilton performance at the PPAC. The town was abuzz!
Stayed 2 nights in Dec 2024

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay for a trip to Rhode Island
I had a wonderful experience at the Omni Providence. I was visiting Rhode Island on a special-occasion trip to visit friends and family, and chose Omni for the value and location. I was quite impressed by how the staff made my stay incredibly warm and hospitable. Each person I encountered, from the front desk team of Jennifer, Samira, Kate, and Stephanie to the bellhop Wilford, the room attendant, Jackey, exceeded my expectations with their kindness, professionalism, and diligence. This team is clearly well-trained along and conveys a good team culture -- the team, especially Jennifer, also had great senses of humor to make me smile. The location is convenient, walkable to anywhere in downtown Providence, along with nice views of the city. I would highly recommend coming to the Omni for the hospitality, location and extraordinary value. I extend sincere thanks to all the staff here for a memorable birthday weekend. I am really impressed.
Stayed 1 night in Dec 2024

10/10 Excellent

Monica

Business traveller
Very pleasant and accommodating
Stayed 1 night in Dec 2024

8/10 Good

Jessika, New York

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The decor and presentation at the entrance were impressive and made a great first impression! The rooms were clean and well kept. However, our stay was disrupted by housekeeping knocking on our door twice early in the morning, well before checkout time. This was inconvenient and impacted our experience. Better coordination on guest privacy would make a big difference.
Stayed 1 night in Dec 2024

8/10 Good

Jasmine

Travelled with family and small children
Liked: Cleanliness, staff & service
This hotel is great and it’s my 3rd time staying. I was very disappointed when I got there and realized that their pool had been closed down (for about a year). It’s on their website but other platforms haven’t been updated.
Stayed 2 nights in Dec 2024

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Dec 2024

10/10 Excellent

Pete

Stayed 1 night in Dec 2024

10/10 Excellent

Sandra

Stayed 1 night in Dec 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Omni in Providence was truly exceptional! We were in town for a show and couldn’t have chosen a better place to stay. One of the highlights was the hotel’s convenient connection to the mall—no need to step outside, which was such a pleasant surprise. The on-site restaurants were outstanding, offering delicious food and excellent service. A special shout-out to Brandon at Fleur—he was incredibly attentive, responsive, and an absolute pleasure to interact with. He made our dining experience even more memorable. The hotel itself was beautifully maintained, and the staff was accommodating and welcoming throughout our stay. From start to finish, everything exceeded our expectations. Highly recommend the Omni in Providence for a relaxing and enjoyable visit!
Stayed 1 night in Dec 2024

10/10 Excellent

Simone

Stayed 2 nights in Dec 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

dee

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Our room smelled of stale cigarette smoke
Stayed 1 night in Dec 2024

10/10 Excellent

Fred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024