We know a thing or two about vacation rentals. My wife & I hosted guests from around the world for almost 20 years. The apartment building(s) were quiet, serene, with a nice mix of friendly, old/young(keep to themselves) residents. The whole complex is safe & secure. The apartment, itself, is very lovely with all the unique, tasteful decor. Everything is in good, working order & the property is well supplied. We liked being on the 2nd level and had no problem with access to & fro. My wife uses a walker/wheelchair combo device. We really liked being away from too much hustle & bustle in Papeete. Sofitel is very close and open to public. Listen to all the highly commendable reviews. The website is "true to form" in all aspects. All this at such a reasonable rate are good points to seriously consider a stay. But, the most important impression we came away with after our nine nights, was Paco's conscientous attention when we needed him. He just inherently feels a strong duty & obligation to help make his clients' stay perfect. I feel very lucky that the apartment was available and we were also beneficiaries of Paco's kindness. Pick up/Drop off at the airport/ferry, first grocery shop, and help obtaining auto rental was a big savings and ultimate personal touch. Thanks Paco.