Bahia Principe Grand Punta Cana - All Inclusive

4.0 star property

Choose dates to view prices

Photo gallery for Bahia Principe Grand Punta Cana - All Inclusive

Aerial view
Meeting facility
Gift shop
Exterior
5 outdoor pools, open 9:00 AM to 6:00 PM, pool umbrellas, pool loungers

Reviews

7.0 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • Breakfast included
  • Gym
  • Spa

Explore the area

Map
Arena Gorda - Macao, Seccion Baigua, Punta Cana, La Altagracia, 23000
  • Arena Gorda Beach
    ‪12 min walk‬
  • Iberostar Golf Course
    ‪6 min drive‬
  • Cana Bay Golf Club
    ‪7 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪27 min drive‬

Room options

Junior Suite (Premium)

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Premium)

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms

  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite (Premium)

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite Superior

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Premium)

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms

  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite (Premium)

  • 41 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, 2 Bedrooms

  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite Superior

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms

  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite Superior

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms

  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite Superior

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite Superior

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room Premium

  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Suite Junior

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Suite Junior

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Room Premium

  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Room Premium

  • Sleeps 1
  • 1 King Bed

Suite Junior

  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Suite Junior

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite Junior

  • Sleeps 1
  • 1 King Bed

Room Premium With View

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room Premium With View

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite Junior

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Room Premium

  • Sleeps 2
  • 1 King Bed

Room Premium With View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Suite Junior

  • Sleeps 2
  • 1 King Bed

Suite Junior

  • Sleeps 2
  • 1 Double Sofa Bed and 1 King Bed

Room Premium With View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room Premium With View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite Junior

  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Family Suite -7 Guests- Master With Garden View

  • Sleeps 6
  • 2 Double Sofa Beds and 1 King Bed

Family Suite -7 Guests- Master With Garden View

  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

Family Suite -7 Guests- Master With Garden View

  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

Family Suite -7 Guests- Master With Garden View

  • Sleeps 5
  • 1 King Bed and 2 Double Sofa Beds

Family Suite -7 Guests- Master With Garden View

  • Sleeps 6
  • 2 Double Sofa Beds and 1 King Bed

Family Suite -7 Guests- Master With Garden View

  • Sleeps 4
  • 2 Double Sofa Beds and 1 King Bed

Family Suite -5 Guests- Master With Garden View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Family Suite -5 Guests- Master With Garden View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Family Suite -7 Guests- Master With Garden View

  • Sleeps 5
  • 1 King Bed and 2 Double Sofa Beds

Family Suite -7 Guests- Master With Garden View

  • Sleeps 3
  • 1 King Bed and 2 Double Sofa Beds

Family Suite -7 Guests- Master With Garden View

  • Sleeps 5
  • 1 King Bed and 2 Double Sofa Beds

Family Suite -5 Guests- Master With Garden View

  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Family Suite -7 Guests- Master With Garden View

  • Sleeps 4
  • 2 Double Sofa Beds and 1 King Bed

Family Suite -5 Guests- Master With Garden View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Suite -7 Guests- Master With Garden View

  • Sleeps 5
  • 1 King Bed and 2 Double Sofa Beds

Family Suite -7 Guests- Master With Garden View

  • Sleeps 4
  • 2 Double Sofa Beds and 1 King Bed

Family Suite -5 Guests- Master With Garden View

  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Family Suite -7 Guests- Master With Garden View

  • Sleeps 3
  • 2 Double Sofa Beds and 1 King Bed

Family Suite -7 Guests- Master With Garden View

  • Sleeps 6
  • 2 Double Sofa Beds and 1 King Bed

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About this property

Bahia Principe Grand Punta Cana - All Inclusive

Family fun on the beach, with 5 outdoor pools, near Cana Bay Golf Club
Catch some rays at the beach or spend the day relaxing at Bahia Principe Grand Punta Cana - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Bahia Principe Grand Punta Cana - All Inclusive offers 1428 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. This accommodation offers separate sitting areas and includes dining tables. Pillowtop beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit with in-room jetted baths and a rainfall showerhead, complimentary toiletries and hairdryers.

This Punta Cana property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, BAHIA SPA. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of Bahia Principe Grand Punta Cana - All Inclusive's great beach location. During your stay, you'll be connected to the convention centre and within walking distance of Arena Gorda Beach. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy Japanese cuisine at Mikado, one of the property's 7 restaurants and 8 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the 5 outdoor pools
  • Indulge with body scrubs, massages or hydrotherapy at BAHIA SPA
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes tennis courts, a gym and mini golf
  • 8 minutes by car from Cana Bay Golf Club and 9 minutes from Iberostar Golf Course
  • Airport shuttle service available for a fee
Bahia Principe Grand Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Bahia Principe Grand Punta Cana - All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 2 swim-up bars and 8 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A casino, a children's pool, and a fitness centre are also featured at the family-friendly Bahia Principe Grand Punta Cana - All Inclusive. Self parking is free.

This 4-star Punta Cana property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Mikado – This theme restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required.
Orquidea – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Bouganville – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Garden Grill – This steakhouse only serves dinner. Reservations are required. Open daily.
Il Capriccio – This theme restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

Buffet and à la carte meals, snacks and select beverages included
Limited gourmet or à la carte dining

Water activities

Kayaking
Snorkelling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 3-device limit

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 3 beach bars
  • 7 restaurants
  • 8 bars/lounges
  • Snack bar/deli

Restaurants on site

  • Bouganville
  • Garden Grill
  • Il Capriccio
  • Mikado
  • Orquidea

Things to do

  • 15 slot machines
  • 18-hole adjacent golf course
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycles
  • Casino (5,931 square foot of space)
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gaming table
  • Gym
  • Kayaking
  • Library
  • Mini golf
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkelling
  • Surfing/bodyboarding
  • Tennis
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • Free children's club
  • Free cot
  • Free water park access
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Built in 2004
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 21 April 2025 to 30 November 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Bar/lounge
  • Lobby
  • Selected guestrooms

Guests will have access to the following alternative facilities during the renovation:

  • Recreational facilities

Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Free WiFi in public areas has a 3-device limit.

Property is also known as

All Inclusive Bahia
All Inclusive Bahia Principe
Bahia All Inclusive
Bahia Principe All Inclusive
Grand Bahia Principe All Inclusive
Grand Bahia Principe Punta Cana
Grand Bahia Principe Punta Cana All Inclusive
Punta Cana Grand Bahia
Bahia Principe Grand Punta Cana
Grand Bahia Principe Punta Cana All Inclusive
Bahia Principe Grand Punta Cana All Inclusive
Bahia Principe Grand Punta Cana - All Inclusive Punta Cana

Bahia Principe Grand Punta Cana - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 500 out of 1445 reviews
Rating 8 - Good. 319 out of 1445 reviews
Rating 6 - Okay. 229 out of 1445 reviews
Rating 4 - Poor. 181 out of 1445 reviews
Rating 2 - Terrible. 216 out of 1445 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

meher

Stayed 5 nights in Mar 2025

8/10 Good

Colin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the Bahia Principe Grand in Punta Cana was good but missed out on 5 stars due to several reasons:- 1. Activities and where to find them. No signs around the stages saying when next performance was so a lot of people wandering around the complex trying to find entertainment. 2. Golf: Was unable to book a game of golf through the hotel for the course on their door step, but offered me their sister location 90 minutes drive away!! 3. Crazy golf: No signs to say where to get clubs and balls from. Found out from another confused guest it was from the Tennis hut up the road! Condition of the putting surface was terrible too. No fun at all! 4. Food was excellent from main buffet. The speciality restaurants were hit and miss, both in quality, service and quantity. Some were excellent, Mediterranean was poor all round! 5. Staff: Lots of staff around but most were trying to sell you something! The bar staff were friendly (earning their tips) and the rooms were kept very clean. 6. Overall: Grounds were clean but litter lying around in the early morning. Beware of the speeding transport buggies which silently creep up on you if you are not on the designated walkway!
Stayed 10 nights in Feb 2025

8/10 Good

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
The upgrade we got made our stay very enjoyable.
Stayed 7 nights in Mar 2025

4/10 Poor

Jason Thomas

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I've never been to a resort that has adults only in the same complex as kids friendly, which by the way uses the same beach. Food wasn't that good and our bathroom door lock was broke. The mosquitos were horrible because there was so much stagnant water around the complex. For us the price was not worth this trip.
Stayed 6 nights in Feb 2025

10/10 Excellent

Christine, Warnerville

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds were beautifully kept. The staff were very accomodating, even making arrangements to house friends close to us in an adjoining room.
Stayed 7 nights in Feb 2025

10/10 Excellent

Rossi

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
An amazing place to be! Love it! Love it! Love it!
Stayed 3 nights in Mar 2025

6/10 Okay

Hannah

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
The rooms were not clean at all. Very dusty and grubby. Other than the rooms everywhere else was pretty clean, very busy but nothing you can do about that.
Stayed 5 nights in Mar 2025

6/10 Okay

Alexandru

Travelled with family
Disliked: Amenities
Quality of the property has gone down, I'm not even sure how this is related 4.5*. Cats walking inside the restaurant and jumping on tables to eat scraps, cockroaches on the floor, broken cabinet doors at the bar, wifi is an absolute joke. Been there 4 times but this will be the last.
Stayed 13 nights in Feb 2025

10/10 Excellent

Constance

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just spent March 3-7 here. It is jusy beautiful and clean. The room was a little dated, but it was jusy a place to sleep. Our days were at the pool, on the beach, wandering around. We were never bored and there was always something great to eat or drink. Bring bug spray because the mosquitos nip more inland. We had dinner at the Turquesa reort one night and wandered around the village for shopping. I would definitely go back.
Stayed 4 nights in Mar 2025

2/10 Terrible

Jethro

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bahia Principe Grand Punta Cana is the worst hotel I’ve ever been to in my life. As soon as we checked in they gave us the wrong keys to the wrong room. The workers in the lobby kept making mistakes, reservations that we made for restaurants were never put into the system, the bathroom tubs were so dirty we showered with slippers on. Ants crawling in the rooms. Cart drivers refused to give a ride without a payment (I paid for all inclusive). They were rude to my family and cursed at my sister. They love to cater to the white tourists but treat their own like trash!! Had to upgrade our room and still ran into silly problems. Drivers for the airport put the wrong time and everyone wants money for any type of assistance. Very greedy workers who don’t understand that they are not entitled to tips. Never coming back or spending my hard earned money here again.
Stayed 4 nights in Mar 2025

4/10 Poor

Laurie

Disliked: Staff & service, property conditions & facilities
Punta Cana itself is beautiful; the weather and beautiful beach is hard to beat. This resort was terrible. The mosquitos were awful. We dealt with them in the lobby as well as our room. The food choices in the buffet were not good. The service in the dining room was awful. Getting coffee at breakfast and anything to drink at dinner was next to impossible. The service at the bars was awful. You could stand there for a few minutes before anyone even acknowledged you. There were even times when there were multiple bartenders behind the bar with no customers and they still didn't acknowledge us when we walked up. I stayed in Villa 30 and the room condition was terrible. The lighting was awful and the limited number of outlets made it difficult. Overall our vacation was excellent because the area is so beautiful but I would never stay at this resort again, there are far better resorts .
Stayed 7 nights in Feb 2025

4/10 Poor

Margaret

Liked: Cleanliness
Disliked: Property conditions & facilities
Disappointed
Stayed 6 nights in Feb 2025

6/10 Okay

Jessica

Travelled with partner
Disliked: Property conditions & facilities
The rooms needs to be upgraded, most of the workers were nice and helpful but I did run into a handful that refused to help because of the language barrier. Did not have much food options for the buffet everyday were the same options , some bartenders were rude and only wanted to assist the Spanish speaking guest . The fridge in the room did not work , we went to customer service/ the hotel lobby to advise them of this and still nobody came to fix the room or even try to accommodate us . Housekeeping came the first night and not again I needed to call for towels to be delivered. Over all it was an experience and I still made the best of it .
Stayed 3 nights in Feb 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it great vacation
Stayed 5 nights in Feb 2025

6/10 Okay

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

8/10 Good

Tom

Stayed 7 nights in Feb 2025

2/10 Terrible

Kelly

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
I have been a few times and after this time I probably won’t go again
Stayed 3 nights in Feb 2025

4/10 Poor

Agnieszka

Travelled with family
Disliked: Staff & service, property conditions & facilities
Our room was nice. Property around ok.Came to hotel at 1pm and we got room around 5 pm cuz it wasn’t ready yet ???!!!!Buffet restaurant needs really good renovations, when you walk in you can smell of sewer and mold. Stuff was ok some of them treated speaking Spanish guests better than us and it’s not only my opinion but we met several not Latino guests treating nasty by the hotel stuff Only nice when you tip them well all the time Restaurant had no utensils and napkins on those nasty dirty tables The beach was so crowded too many ppl at one small beach. Resort didn’t do anything when a lady took our beach chairs and was fighting with us for a space when I reserved spot at 4 am very disrespectful !!!! I would never back and never recommend this Resort !!
Stayed 4 nights in Feb 2025

6/10 Okay

John

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

peter-kyung

Stayed 4 nights in Feb 2025

10/10 Excellent

Liam Mathew

Liked: Cleanliness, staff & service, property conditions & facilities
Club was fun
Stayed 5 nights in Feb 2025

4/10 Poor

Stanley, Brockton

Travelled with partner
Disliked: Amenities
Property was nice. My 1st room the tub didn't work so I had to be moved to a different room, but when it came time to move me I was asked to wait another day because the front desk didn't give me proper instructions. once moved the bathroom was full of mold and I had to continuously request facial towels. The WiFi did not work unless you were in certain parts of the lobby. eating in the dinning area I observed a live crawling roach on the fish once reported the staff I reported it to seemed upset with me. the lines were long at all the bars. the staff barely spoke English and they only played Spanish music, I felt lost.
Stayed 7 nights in Feb 2025

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Jakub

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with lots to do and amazing beach front
Stayed 5 nights in Feb 2025

8/10 Good

Carlos Eduardo

Liked: Staff & service
Large property, nice pools and beaches.
Stayed 7 nights in Feb 2025