Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

5.0 star property
VIP Access

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Photo gallery for Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

Mini-golf
Garden view
Outdoor wedding area
Terrace/patio
View from property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly

Explore the area

Map
Boulevard Turístico Del Este Km 28, #74, Macao, Punta Cana, La Altagracia, 23000
  • Cana Bay Golf Club
    ‪12 min walk‬
  • Arena Gorda Beach
    ‪13 min drive‬
  • Iberostar Golf Course
    ‪14 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪34 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Accesible Caribbean Suite King Bed & Sofa Bed

  • 72.55 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Deluxe Suite King Bed & Sofa Bed

  • 72.55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Suite Double Beds & Sofa Bed

  • 72.55 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Caribbean Suite Double Beds & Sofa Bed

  • 72.55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Caribbean Suite King Bed & Sofa bed

  • 72.55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Islander Junior Suite Two King Beds & Sofa Bed

  • 75.71 sq m
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Islander Junior Suite King Bed & Sofa bed

  • 76 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Suite, Multiple Beds (Pure Wellness Caribbean)

  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

Pure Wellness Caribbean Suite King Bed & Sofa Bed

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

  • 159.32 sq m
  • Sleeps 6
  • 2 Double Sofa Beds and 1 King Bed

Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

  • 159.32 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

  • 72.55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Caribbean Diamond Double beds & Sofa Bed

  • 72.55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Caribbean Diamond King Bed & Sofa Bed

  • 72.55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Caribbean Sand Suite Double beds & Sofa Bed

  • 72.55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Caribbean Sand Suite King Bed & Sofa Bed

  • 72.55 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Suite Luxury With Garden View

  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Suite Economy With Garden View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Double Suite Economy With Internal View

  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

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About this property

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

Luxury resort on the beach, with 13 outdoor pools
Spend the day relaxing at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort's private sand beach, practising your swing on the golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 10 restaurants.
Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort offers 1775 air-conditioned accommodations, which are accessible via exterior corridors, and features outdoor private hot tubs and minibars. Rooms open to furnished balconies. This individually decorated accommodation includes sofa beds. Televisions come with satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the water park with a lazy river and waterslides. 13 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a health club, Access to hot tub and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Rock Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort's great beach location gets high marks from our customers. During your stay, you'll be close to Cana Bay Golf Club. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 10 restaurants, a coffee shop, a beach bar and 3 swim-up bars
  • Splash around at the free water park with a lazy river or swim in the 13 outdoor pools
  • Treat yourself to body wraps, facials or massages at Rock Spa
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes a private beach, a golf course and a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 11 minutes by car from Cana Bay Golf Club and 12 minutes from Cocotal Golf and Country Club
  • Cats and dogs welcome for a fee
Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Summer fun is a breeze at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort, where you can play a round of golf at the golf course, cool off in one of the 13 outdoor swimming pools and enjoy a treatment at the full-service spa.

Free breakfast is served daily. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 swim-up bars and 20 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive resort also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking is free.

This 5-star Punta Cana resort is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:30 AM.
Toro – On-site theme restaurant.
Gallos – On-site theme restaurant. Open daily.
Ciao – This theme restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Open daily.
Ipanema – This theme restaurant specialises in Brazilian cuisine and only serves dinner. Open daily.
Isla – This theme restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Land activities

Cycling
Fitness facilities
Volleyball
Children's club

Lessons/classes/games

Aerobics
Pilates
Water fitness

Entertainment

On-site entertainment and activities
Theme parties

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 10 restaurants
  • 20 bars/lounges
  • 3 swim-up bars
  • 4 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Ciao
  • Gallos
  • Ipanema
  • Isla
  • Toro

Things to do

  • 13 outdoor pools
  • 18-hole golf course
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf
  • Health club
  • Hot tub
  • Lazy river
  • Nightclub
  • Pilates classes
  • Playground
  • Scuba diving
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 13 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room sofa bed
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (65,000 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 16 buildings
  • 4 floors
  • Ballroom
  • Built in 2009
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per stay
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

All Inclusive Hard Rock Punta Cana
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Punta Cana Hard Rock All Inclusive
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Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 913 out of 1825 reviews
Rating 8 - Good. 341 out of 1825 reviews
Rating 6 - Okay. 259 out of 1825 reviews
Rating 4 - Poor. 128 out of 1825 reviews
Rating 2 - Terrible. 184 out of 1825 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Farnaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!!

We absolutely loved our stay! The property is beautiful and the staff was great! We will definitely be back!!
Stayed 6 nights in Feb 2025

2/10 Terrible

Katherine

Stayed 3 nights in Feb 2025

8/10 Good

Andrew

Travelled with family
Liked: Amenities
Everything perfect except staff not helpful at all for lost luggage; would not assist and had to liaise with airport on own to arrange bag delivery.
Stayed 5 nights in Feb 2025

10/10 Excellent

Veda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and safe and offer a variety of things to do.
Stayed 5 nights in Feb 2025

2/10 Terrible

Marta

Stayed 1 night in Feb 2025

4/10 Poor

Jonathan

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Christopher Brian James

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Enjoyable experience with lots to do. Expansive property to explore with good food. Sales pitch upon arrival was incredibly irritating and a bad start. Failed to pick up luggage for checkout so I had to hoof it myself.
Stayed 7 nights in Feb 2025

10/10 Excellent

Lourdes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tienes los mejores restaurante una gran variedad todo en el mismo sitio
Stayed 4 nights in Feb 2025

10/10 Excellent

DANIELLE

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 3 nights in Jan 2025

4/10 Poor

Nidhi

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Excessive heckling to purchase deals
Stayed 3 nights in Feb 2025

8/10 Good

Shannon Lea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the multitude of options available for activities, pools and restaurants. All the staff were very friendly. I would recommend this Property.
Stayed 10 nights in Jan 2025

8/10 Good

Merlyn

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

KHALED, DORAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like all
Stayed 1 night in Feb 2025

10/10 Excellent

Bernie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved every minute at the hard rock we never ran out of things to do we are definitely going to go back and can’t wait
Stayed 5 nights in Jan 2025

8/10 Good

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good. No “latin” bars. Club played house music and another bar played American music. Did not like the fact that some of the reps seemed more like sales people. They tried to sell me stays when I arrived and also as soon as I checked out.
Stayed 5 nights in Jan 2025

2/10 Terrible

John

Rude staff
Stayed 1 night in Feb 2025

10/10 Excellent

Ramiz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of different areas, multiple pools beautiful long walks great place
Stayed 4 nights in Feb 2025

4/10 Poor

Mathew

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The lights attached to our bed faulty anytime you bump the headboard. One of the lights will turn on the fridge in our room smelled so bad like vomit although some staff was friendly some were rude and not helpful. The property wasn’t well kept, there was trash in the pond, in the sand at the beach. We got to see the same hairnet right by our room for like three days while we were there. It didn’t even seem like tipping helped grab the staff’s attention. If you wanted a drink or a snack you had to get up from your area and walk to the nearest bar, food truck or drink truck. The hotel was so massive that if we did not spend the extra money renting the golf cart, it would’ve been miserable walking around from area to area.
Stayed 5 nights in Jan 2025

10/10 Excellent

Paula

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel con millones de amenidades, diversión para toda la familia. Deben mejorar urgentemente su fuerza de ventas, son muy insistentes a nivel de 7 personas para una presentación que se supone era de 90 minutos y duró mas de 2 horas y media. La comida excelente, la gran mayoría del staff da la milla extra. El licor no es consistente en todos los bares, eso puede mejorar! Lastima no recibimos upgrade de habitación y tampoco nos pudieron dar el late check out. Repetiremos igualmente este hotel.
Stayed 5 nights in Jan 2025

6/10 Okay

Esmeralda, Camden

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel was clean, food was not no good only food that was good was from restaurants Zen. The people they have at the hotel selling property they insist to much they don't let you enjoy the hotel. The hotel is not bad but i was expecting more for example a night club! They don't have not night club and the drinks had bad taste all times i only could drink water.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Great family trip

Weather was perfect and we had an amazing time. The only thing I thought could be better was the bed size. Their “queen” beds were really like a large twin. They were tiny. My other son had to use the pullout couch because the beds were so small. Other than that it’s a great place. Super big and a lot to do.
Stayed 5 nights in Jan 2025

2/10 Terrible

rafael

Disliked: Staff & service, property conditions & facilities, room comfort

horrible stay

I have never had such a bad experience, it took them 2 hours to take our luggage and another two hours to pick us up in the trolley to go to dinner, it was under repair and they did not let us sleep, we asked for a caprese salad and they brought us bread with tomato, a real shame. The staff was rude and overbearing.
Stayed 6 nights in Jan 2025

2/10 Terrible

Samuel

Stayed 2 nights in Jan 2025

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service.

Beautiful property, well cared for and clean. Very spread out but the golf cart shuttles arrived often enough to make it easy to get around. Nice beach and multiple pools. All servers were friendly and helpful.
Stayed 7 nights in Jan 2025