Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

5.0 star property
VIP Access

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Yoga
Private beach, white sand, sun-loungers, beach umbrellas
3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
Couples treatment room(s), sauna, hot tub, steam room

Reviews

9.6 out of 10
Exceptional

Popular amenities

Explore the area

Map
Boulevard Zona Hotelera, Playa Juanillo, Punta Cana, La Altagracia, 23000
  • Juanillo Beach
    ‪14 min walk‬
  • Punta Espada Golf Course
    ‪8 min drive‬
  • Scape Park
    ‪12 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Suite, 1 Bedroom, Ocean View (Master, Club)

  • 115 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Ocean Front Junior Suite King

  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Club Ocean Front Junior Suite Double

  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite Swim Up Double

  • 56 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Club Ocean Front Junior Suite Swim Up King

  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Club Ocean View Junior Suite Double

  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite Swim Up King

  • 56 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Club Junior Suite Swim Up Double

  • 56 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Club Ocean View Junior Suite King

  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Resort View Junior Suite King

  • 56 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Club One Bedroom Master Suite

  • 115 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Club Ocean View One Bedroom Grand Master Suite

  • 125 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Ocean View Junior Suite Double

  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Club Junior Suite Swim Up King

  • 56 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Junior Suite Double

  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

Ocean View Junior Suite King

  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Club One Bedroom Master Swim Up Suite

  • 115 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Junior Suite King

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

Adults-only beachfront property with 3 outdoor pools
Catch some rays on Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive offers 375 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels.

Bathrooms include slippers, designer toiletries and hairdryers. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

A private beach and a complimentary water park with a lazy river and waterslides are featured at the property. 3 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Our customers tell us that they can't get enough of the helpful staff at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive. During your stay, you'll be within walking distance of Juanillo Beach. You'll find features such as free WiFi in public areas and free valet parking, plus 3 outdoor pools.
  • Free Wi-Fi in some public areas
  • Free valet parking
  • Enjoy international cuisine at The Pier, one of the property's 6 restaurants and 6 bars/lounges
  • Splash around at the free water park with a lazy river or swim in the 3 outdoor pools
  • Indulge with body scrubs, body wraps or deep-tissue massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach, a 24-hour gym and a steam room
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 1-minute drive from Juanillo Beach and 13 minutes from Punta Cana Beach
Some rates at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 6 bars/lounges. Public spaces have free WiFi. This luxury property also offers a complimentary water park, a 24-hour fitness centre and a hot tub. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

The Pier – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Brandos – This fine-dining restaurant specialises in French cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Journeys – This theme restaurant specialises in Indian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Shutters Beachside – This beachfront restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Waves – This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Late-night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkelling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free valet parking on site

Food and drink

  • 2 swim-up bars
  • 6 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Brandos
  • Journeys
  • Shutters Beachside
  • The Pier
  • Waves

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Fitness classes
  • Free water park
  • Full-service spa
  • Hot tub
  • Lazy river
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business centre
  • Conference centre (15,000 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hyatt Zilara Cap Cana Adults All Inclusive
Hyatt Zilara Cap Cana Adults All Inclusive Punta Cana
Hyatt Zilara Cap Cana Adults Hotel Punta Cana
Hyatt Zilara Cap Cana Adults Hotel
Hotel Hyatt Zilara Cap Cana - Adults Only Punta Cana
Punta Cana Hyatt Zilara Cap Cana - Adults Only Hotel
Hotel Hyatt Zilara Cap Cana - Adults Only
Hyatt Zilara Cap Cana Adults
Hyatt Zilara Cap Cana - Adults Only Punta Cana
Hyatt Zilara Cap Cana Adults Punta Cana
Hyatt Zilara Cap Cana Adults Only – All Inclusive
Hyatt Zilara Cap Cana All Inclusive
Hyatt Zilara Cap Cana Adults
Hyatt Zilara Cap Cana Adults Only All Inclusive
Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive Punta Cana

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 849 out of 1008 reviews
Rating 8 - Good. 99 out of 1008 reviews
Rating 6 - Okay. 39 out of 1008 reviews
Rating 4 - Poor. 10 out of 1008 reviews
Rating 2 - Terrible. 11 out of 1008 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best all-inclusive vacation I've ever been on. I can't wait to go back, the food was outstanding the staff there are the friendliest people and it has one of the best gyms in the Caribbean. I highly recommend it and I think I am now a Hyatt customer for life! Amazing vacation!
Stayed 5 nights in Dec 2024

8/10 Good

Yoonjeong

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Here’s a detailed and honest review, completely unpaid: Pros • The hotel is stunning and perfect for Instagram photos. • When I visited (late November), there was no seaweed. • The beach sand is very soft and firm. • most of the staff here were able to communicate in English quite well. • The pizza, the grill BBQ by the pool, and the Italian restaurant were all delicious. • If you’re on a short trip or not planning other activities, the water park inside the hotel is well-equipped and highly recommended. • Visiting in November, it wasn’t overly crowded, and the overall atmosphere was peaceful. • The hotel is just a 15-minute drive from the airport. Cons • Maintenance is lacking. For example, door handles, faucets, and toilet paper holders were rarely properly fixed—most were loose or crooked. • Food at the restaurants takes a very long time to arrive. We waited over 40 minutes for our meal. Club Member • The Club Member exclusive lounge for check-in had too many people waiting, and we had to wait about 40 minutes. • Better view. • Breakfast at Shutters Beachside, a restaurant exclusive to Club Members, was chaotic. There were too many people, too few staff, and the food took a long time to arrive. However, the ocean view was absolutely stunning. • Still, the price difference between regular rooms and Club Member rooms is small, so it doesn’t feel like a waste of money.
Stayed 3 nights in Nov 2024

10/10 Excellent

Misael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love here
Amazing!!!!
Stayed 6 nights in Dec 2024

10/10 Excellent

Angel

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing exp
Stayed 2 nights in Nov 2024

10/10 Excellent

Melissa

Travelled with partner
Great resort to relax and enjoy the beach. They have a lot of facilities and a bunch of nice restaurants to choose.
Stayed 5 nights in Nov 2024

10/10 Excellent

Johannes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service always available and super friendly. The best food out of all the resort I went to. Can walk anywhere. The hotel and the beach was clean, the Acqua park fun and the spa was amazing. It’s pricy but worth it.
Stayed 2 nights in Nov 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are great hut should be better rewarded. In addition, to any towels used per guest and the hotel allows this. Also, clients take as many pool chairs they want even though they ended up using only 2. Hotel approves this and it diminishes the use by other clients
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

2/10 Terrible

Milagros Aurelia

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Para mi el entrenimiento es bien aburrido.no dan lo que ofrecen cuando uno llega .no porque sea de pareja debe de ser tan aburrido
Stayed 4 nights in Nov 2024

10/10 Excellent

kathryn j

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Priyanka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Nestor

Excelente thaks
Stayed 4 nights in Nov 2024

8/10 Good

Monica Eva

Stayed 7 nights in Nov 2024

10/10 Excellent

Kathleen Clare

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Samantha Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing - Food was incredible - Beach was beautiful - Absolutely loved our stay and can't wait to go back
Stayed 6 nights in Nov 2024

10/10 Excellent

Leonid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2024

8/10 Good

CeCelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second visit here this year and I was hoping to experience the same level of service I did during my first visit. I even upgraded to the club level. I did not receive neither concierge service nor a bottle of wine. I love this resort, but am quite disappointed, especially at not receiving what I paid for. Additionally, there seemed to be less of an effort in keeping the beach clean. I witnessed multiple guests cleaning out plastic and other trash from the ocean. I really hope the resort works to resolve this.
Stayed 3 nights in Nov 2024

10/10 Excellent

Andres

Stayed 4 nights in Nov 2024

8/10 Good

Kimlee

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough entertainment for the adults. There should be a nightclub or turn one of the conference rooms into a nightclub on Fri or Sat night.
Stayed 4 nights in Nov 2024

10/10 Excellent

IDEAS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Un recurso humano y infraestructura excelente. Todos sin destinciin. Este hotel tengo 6 visitas hechas. Mi familia y yo. Y siempre es excelente en todos los sentidos.
Stayed 2 nights in Nov 2024

8/10 Good

Christopher Perez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

nathan glen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 8 days to celebrate our anniversary. Our room was great! It had great views, it was extremely clean and well maintained. The property itself is very nice and well organized. The pools were great and the hot tubs were relaxing. The beach is super close and very beautiful. They had nightly shows and entertainment that was very good. The local "Scape Park" is a must. Really nice excursion. Only inconvenience was the restaurants being packed by 7. Always a wait unless you eat early. Wasn't very fond of the vacation package hustle either... Other than that the resort is definitely worth a visit. We'd definitely visit again.
Stayed 8 nights in Nov 2024

10/10 Excellent

George

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, clean, staff was wonderful and dining choices were tremendous.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the best all inclusive I’ve ever been. The quality of the service, food and activities was superb.
Stayed 3 nights in Nov 2024