6/10 Okay
Brayden L, Moab
26 Dec 2024
Liked: Cleanliness, property conditions & facilities
DO NOT use the casino. My son was given counterfit money after winning. He took that to the Hard Rock the next night and was nearly arrested when trying to use it on the Black Jack table. The resort is decent and they did a nice job decorating for Christmas. Our housekeeper was excellent. The other staff is not as friendly as they could be. Darlyn in check out was great and moved us thru very quickly and gave us an upgrade we wanted. The food is just ok but the French Restaraunt was awful. My husband got rancid meat and got sick. A group of 9 of us and all food was quite awful there. Leonardo the concierge comes across very friendly at arrival but once he realized we were not going to do a timeshare presentation he was no longer accomodating whatsoever when trying to make reservations etc. Not a great place for young adults. No entertainment for them in the evenings. We hoped for a beach party, Foam party, White party, anything! Nothing was provided for them to do so they went to that casino and were basically robbed. Geraldo at the beach was extremely friendly and the beach bar servers were also great. Probably would not go back here but would choose the Hard Rock for the young adults in our group.
Brayden L
Stayed 6 nights in Dec 2024