Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma

5.0 star property

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Aerial view
On the beach, white sand, beach cabanas, sun-loungers
9 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Room (THE PINEAPPLE) | Living room | 42-inch flat-screen TV with digital channels, TV, MP3 dock
Sauna, hot tub, steam room, body treatments, aromatherapy

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Hot tub
  • All-inclusive
  • Laundry

Explore the area

Map
Uvero Alto, Punta Cana, 23000
  • Sirenis Aquagames Water Park
    ‪6 min drive‬
  • Macao Beach
    ‪11 min drive‬
  • Cana Bay Golf Club
    ‪17 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪34 min drive‬

Room options

Suite (NEST SUITE)

  • Sleeps 4
  • 1 King Bed

Suite (NEST SWIM UP SUITE)

  • Sleeps 4
  • 1 King Bed

Suite, Ocean View (SWANK)

  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Suite (SWANK SUITE)

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Pool Super Villa

  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 2 Single Beds

Suite (SWANK WRAPAROUND SWIM UP SUITE)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room (THE PINEAPPLE)

  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Single Beds

Suite (PAD SWIM UP SUITE)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite (FLAT SWIM UP SUITE)

  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

Suite (SWANK PLUNGE POOL SUITE)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite (PAD SUITE)

  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

Suite (FLAT SUITE)

  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

Suite Standard With Garden View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Room Superior With Pool View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Suite -6 Guests- With Sea View

  • Sea view
  • Sleeps 6
  • 1 Double Sofa Bed, 2 Single Beds and 1 Queen Bed

Quadruple Suite Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

Suite With Garden View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Suite With Ocean View

  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

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About this property

Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma

Luxury property on the beach, with 9 outdoor pools
Catch some rays at the beach or spend the day relaxing at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma's full-service spa. Then enjoy a meal at one of the property's 9 restaurants.
Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma offers 460 air-conditioned accommodations with MP3 docking stations and free minibar items. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch flat-screen televisions come with digital channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

9 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a lazy river, Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma. During your stay, you'll be close to Macao Beach. Free WiFi in public areas, free valet parking and 9 outdoor pools are available.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Mediterranean cuisine while dining at Zest
  • Splash around at the free water park with a lazy river or swim in the 9 outdoor pools
  • Indulge with body wraps, body scrubs or Swedish massages at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the pool
  • 11 minutes by car from Macao Beach and 6 minutes from Sirenis Aquagames Water Park
  • Airport shuttle service available for a fee
Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sunloungers. At Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma, you can cool off in one of the 9 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking and valet parking are available.

This 5-star Punta Cana property is smoke free.

Zest – This restaurant specialises in Mediterranean cuisine and serves breakfast and lunch. A children's menu is available.
Zest Character Breakfast – This theme restaurant only serves breakfast. A children's menu is available. Open selected days.
Fresco Bar & Grill – This poolside restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Kitchen 23 by Le Chic – This fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
BRGRS.PH – This theme restaurant only serves dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Football
Tennis
Volleyball
Tennis racquets
Children's club

Lessons/classes/games

Language

Entertainment

On-site entertainment and activities
On-site live performances

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 9 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • BRGRS.PH
  • Fresco Bar & Grill
  • Kitchen 23 by Le Chic
  • Zest
  • Zest Character Breakfast

Things to do

  • 9 outdoor pools
  • Archery
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Lazy river
  • Playground
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Waterslide

Family friendly

  • 9 outdoor pools
  • Changing table
  • Children's dinnerware
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Free water park access
  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 80 per person (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

Property is also known as

Nickelodeon Hotels Resorts Punta Cana Hotel
Nickelodeon Hotels Resorts Hotel
Nickelodeon Hotels Resorts Punta Cana
Nickelodeon Hotels Resorts Gourmet All Inclusive Karisma Hotel
Nickelodeon Hotels Resorts Gourmet Inclusive Karisma Hotel
Nickelodeon Hotels Resorts Punta Cana Gourmet Inclusive Karisma
Nickelodeon Hotels Resorts Punta Cana All Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet All Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet Inclusive
Nickelodeon Hotels Resorts Punta Cana
Nickelodeon Hotels Resorts Punta Cana All Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet All Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet All Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet Inclusive
Nickelodeon Hotels Resorts Punta Cana
Nickelodeon Hotels Resorts Punta Cana All Inclusive

Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 886 out of 2301 reviews
Rating 8 - Good. 463 out of 2301 reviews
Rating 6 - Okay. 393 out of 2301 reviews
Rating 4 - Poor. 260 out of 2301 reviews
Rating 2 - Terrible. 299 out of 2301 reviews

8.4/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Omar

Travelled with family and small children
Disliked: Staff & service, amenities
Character
Stayed 6 nights in Dec 2024

10/10 Excellent

Victor Manuel

Stayed 5 nights in Nov 2024

8/10 Good

Angel

Stayed 4 nights in Dec 2024

2/10 Terrible

Tongxin

Disliked: Staff & service
Please dont go!!!!!!
Stayed 6 nights in Dec 2024

4/10 Poor

Ye

Disliked: Staff & service
Stayed 6 nights in Dec 2024

4/10 Poor

Ashley

Stayed 9 nights in Dec 2024

8/10 Good

Shameka

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Wish we had more options to eat. The weather wasn’t the greatest. The hotel room has a smell and the towels and rags were worn out.
Stayed 3 nights in Dec 2024

10/10 Excellent

Anthony

Stayed 3 nights in Dec 2024

6/10 Okay

Neysa M

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Estas han sido nuestras primeras vacaciones familiares post-covid. Viajamos con dos niños, de 6 y 9 años y por ser un Hotel temático enfocado en la familia y ellos, teníamos una expectativa elevada, pues en fotos y redes se promocionan como “5 estrellas”. Debo decir con algo de tristeza que tienen muchas áreas para mejorar antes de ser excelentes. • Personal- cumplen su propósito a medias, no son accesibles, tampoco muy simpáticos. Conseguir a nuestro concierge fue imposible. Luego de 6 días no sabemos si realmente existe. •Habitación- Limpia, hermosa, de las mejores partes de la inversión. Deben dejar más agua embotellada. Sobre todo considerando que el agua NO es potable y se requiere más para una familia de 4 personas. •Buffet- En 2 ocasiones la comida estaba sumamente fría. Hicimos acercamiento con respeto y lo notificamos. Debemos decir que es la mejor parte del todo incluído, aun con la crítica constructiva de temperaturas. Variedad, mejor sabor… como 7/10. •Restaurantes- NINGUNO tenía el Menú completo. Jamás nos ofrecieron platos con camarones, tampoco ketchup, ni muchas bebidas. Deben hablar con honestidad sobre lo que realmente ofrecen para tener expectativas que concorden con lo que encontraremos. •Mozos- Sosos, inaccesibles, incluso malcríados. Mesas sucias y había pedir varias veces cubiertos o bebidas. •Shows- Pocos, una noche el show de magia jamás comenzó ni dieron explicaciones… se paga por ello. Muchísimo por mejorar pero disfrutamos como familia
Stayed 6 nights in Dec 2024

4/10 Poor

Antonio

Disliked: Property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Wander

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Muy bien, los señores Gladys y Cristian del aréa del buffet son excelentes anfitriones.
Stayed 2 nights in Dec 2024

6/10 Okay

TIM

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Delfina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

4/10 Poor

Olga

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible place. Never been to such a bad resort. No food served on the beach at all, drinks disgusting or nothing you ask for. Service is zero, food in the buffet is stale, waiters work like snails. If you want to get a stomach bug , then this is the place for you!
Stayed 9 nights in Dec 2024

6/10 Okay

Andrew

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
While they are upgrading the property in spme areas, other areas are suffering. Our room wasn't as clean as it should have been, and we had bed bugs in one bed, and that issue took 2 days to resolve. Feels like this resort is ok, but it could be great....
Stayed 7 nights in Dec 2024

6/10 Okay

Mohammed

Travelled with family and small children
Disliked: Cleanliness
Hi I have stayed last year in Bahia and the year before at Riu Bavaro, I would rate Bahi and Riu 5 stars as the quality of service much higher compared to Nickelodeon, there are no supervisors on ground, the tables were just wash with piece of cloth from table to table without any sanitizer!! All family members including myself get virus with sever pain in stomach. However the water park was good for the kids,
Stayed 10 nights in Dec 2024

6/10 Okay

Miguel Rothmann

Travelled with family and small children, Travelled with group
Disliked: Amenities, property conditions & facilities
The area around the swimming pool is unbelievable slippery. We witnessed a mother with a child taking a dangerous fall. They have to correct that yesterday, it's an irresponsibility.
Stayed 4 nights in Dec 2024

2/10 Terrible

JOVAN P

Liked: Cleanliness
Stayed 4 nights in Dec 2024

6/10 Okay

ANA SOFIA

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
El hotel está bien, pero le hace falta mucho mantenimiento. Pedí un pastel para el cumpleaños de mi hija, que cumplía seis, llegó con un número 4 y otro nombre. En Aquanick en el río lento solo había 3 flotadores para todos los usuarios. Los aspersores, prendidos desde las 8 pm, te mojan al intentar pasar por los pasillos peatonales. La comida es lo PEOR, imposible comer saludable, hasta las verduras tienen mantequilla. Aunque sé que no pague por un servicio como el de Disney, hubiera preferido no gastar en este y mejor usar mi dinero en una experiencia de mejor calidad. Yo no vuelvo a esta propiedad, ni a ninguna del grupo.
Stayed 7 nights in Dec 2024

10/10 Excellent

Yeiron

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My nice have fun in her birthday party. Was the best birthday.
Stayed 2 nights in Nov 2024

2/10 Terrible

Anna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First, there were significant sanitation issues at this hotel. Several guests, including myself, experienced symptoms consistent with possible E. coli contamination, which I suspect came from poor hygiene practices at the hotel's food facilities and water sources. This not only caused discomfort, but also resulted in serious health concerns. It is unacceptable that such conditions continue to exist, especially at an all-inclusive resort where hygiene and safety should be the top priority. Furthermore, the management team demonstrated an alarming lack of customer service skills. Despite several attempts by guests to raise concerns about health issues and unsatisfactory service, I was met with indifference and a lack of professionalism. It is clear that management does not prioritize guest concerns or provide adequate support when issues arise. This complete disregard for customer satisfaction only added more frustration and disappointment to my stay. As a result of the unsanitary conditions and poor service, I was forced to spend additional money to change hotels. We moved to the Bahia Principe Fantasia, which turned out to be a far superior hotel in every respect. The difference between the two hotels could not have been more apparent. Bahia Principe Fantasia offered excellent service, clean and safe facilities, and a level of professionalism that Nickelodeon Punta Cana completely lacked. I must emphasize that, based on my experience, this is one of the worst hotels I have
Stayed 9 nights in Dec 2024

10/10 Excellent

Jan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, we had an amazing time staying here. It’s not easy maintaining a resort this size and the people at Nickelodeon do a great job in catering to their visitors.
Stayed 5 nights in Dec 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Ibrahim

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and service! Property was well maintained. Delicious food, great drinks, nice pools nice beach!
Stayed 7 nights in Nov 2024

8/10 Good

Muttee

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Great Family-Friendly Resort with Room for Improvement We had a wonderful 10-day stay at the Nickelodeon Resort, which is overall a fantastic option for families. The resort offers plenty of activities to keep kids entertained, and the property itself is relatively new, with luxurious and comfortable suite options that make for a relaxing stay. There are numerous food options, and most of the meals were delicious. The staff deserves a special mention for being exceptionally helpful and friendly throughout our visit. However, there are a few areas that could use improvement. The check-in process was slow and inefficient, which was a bit of a rough start. Additionally, the room toiletries were not refreshed regularly; we had to call multiple times just to get basics like soap refilled. Dining at the fine-dining restaurants can be a challenge, as it sometimes takes a long time to get a table, and food can take 30-40 minutes to arrive, which can be frustrating. Food hygiene is another concern. Unfortunately, some members of our group caught a stomach bug, which we suspect was from the food or drinks. This is something the resort should address to ensure the safety and well-being of guests. Despite these issues, the overall experience was very positive, and the kids had a blast. With a bit more attention to detail, this resort could be exceptional.
Stayed 10 nights in Dec 2024