Hotel Riu Palace Bavaro - All Inclusive

4.5 star property

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Photo gallery for Hotel Riu Palace Bavaro - All Inclusive

Aerial view
Minibar, in-room safe, blackout curtains, iron/ironing board
Minibar, in-room safe, blackout curtains, iron/ironing board
Reception hall
9 bars/lounges, 3 swim-up bars, 3 poolside bars

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast included

Explore the area

Map
Playa de Arena Gorda, Higuey Riu Complex, Punta Cana, La Altagracia, 23000
  • Arena Gorda Beach
    ‪3 min walk‬
  • Iberostar Golf Course
    ‪5 min drive‬
  • Cana Bay Golf Club
    ‪7 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪30 min drive‬

Room options

Room (Friends & Family | C)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Junior Suite (Tropical View | B2C-CA)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (C)

  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Single Sofa Bed

Room (Friends & Family, Tropical View | C)

  • Sleeps 4
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

Suite, Beachfront (Swim-Up | Elite Club | C)

  • Sleeps 2
  • 1 King Bed

Room (Friends & Family | U)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Junior Suite (U)

  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior | Elite Club | 18+ | B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite (Elite Club | +18 | SwimUp | E)

  • Sleeps 2
  • 1 King Bed

Junior Suite (Deluxe Elite Club | +18 | SwimUp | E)

  • Sleeps 2
  • 1 King Bed

Junior Suite (Deluxe Elite Club | +18 | E)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room, Courtyard View (E)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Family Suite, 2 Bedrooms (E)

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (Tropical View | B2C-US)

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Family Room (E)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Junior Suite (Tropical View | U)

  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Beachfront (Swim-Up | Elite Club | B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite (Swim Up | Elite Club | 18+ | B2C-US)

  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (U)

  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

Room (Friends & Family, Tropical View | U)

  • Sleeps 4
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

Room (Friends & Family, B2C-US)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Suite, Ocean View (Elite Club | B2C-US)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite (Pool |Front Sea View|Elite Club 18+|L)

  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (Elite Club | U)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room (Friends&Family,Tropical View | B2C-US)

  • Sleeps 4
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

Suite, Ocean View (Elite Club | C)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, Ocean View (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite (Superior | Elite Club 18+ | L)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Pool | Elite Club 18+ | L)

  • Sleeps 2
  • 1 King Bed

Family Room (Superior | L)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Family Room, 2 Bedrooms (L)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite, Connecting Rooms, Garden View (L)

  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (Superior | L)

  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Family Room (L)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Junior Suite (Villa, Superior L)

  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View | C)

  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Villa (Suite Superior (+18 yrs. Room), E)

  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Villa (Suite Superior | 18+ | U)

  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (B2C-US)

  • Sleeps 6
  • 3 Double Beds and 2 Single Beds

Junior Suite (Superior, E)

  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club | L)

  • Sleeps 2
  • 1 King Bed

Junior Suite (Tropical View | B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-CA)

  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Superior Villa (Junior Suite | 18+ | B2C-CA)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Villa (Suite Superior | 18+ | B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior | Elite Club | 18+ | C)

  • Sleeps 3
  • 2 Double Beds and 1 King Bed

Junior Suite (Superior, L)

  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (C)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite (Swim-Up | Elite Club | 18+ | C)

  • Sleeps 2
  • 1 King Bed

Suite, Beachfront (Swim-Up | Elite Club | U)

  • Sleeps 2
  • 2 King Beds

Junior Suite, Connecting Rooms (Tropical View | C)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Superior Villa (Junior Suite | 18+ | C)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (C)

  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim Up | Elite Club | 18+ | U)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (Tropical View | U)

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite (Superior | Elite Club | 18+ | U)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (U)

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite, Garden View (L)

  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Beachfront (Swim-Up | Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (B2C-CA)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite (Swim Up | Elite Club | 18+ | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (Tropical View | B2C-CA)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Family Suite, 2 Bedrooms (B2C-CA)

  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Single Sofa Bed

Junior Suite (Superior | Elite Club | 18+ | B2C-CA)

  • Sleeps 3
  • 2 Double Beds and 1 King Bed

Room (Friends & Family | B2C-CA)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Room (Friends&Family,Tropical View | B2C-CA)

  • Sleeps 4
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

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About this property

Hotel Riu Palace Bavaro - All Inclusive

Luxury property on the beach, with 7 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Bavaro - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants. Housekeeping is available on request.
Hotel Riu Palace Bavaro - All Inclusive offers 994 accommodations with minibars and a safe. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels. Housekeeping is provided on request.

3 outdoor tennis courts, a health club and a complimentary water park with waterslides are featured at the property. 7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Hotel Riu Palace Bavaro - All Inclusive. During your stay, you're just a quick walk from Arena Gorda Beach. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at Taino, one of the property's 8 restaurants and 9 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the 7 outdoor pools
  • Treat yourself to deep-tissue massages, facials or aromatherapy at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes 3 outdoor tennis courts, a gym and a steam room
  • Guests like the room service and bar
  • Just a 3-minute walk from Arena Gorda Beach and 7 minutes by car from Cocotal Golf and Country Club
Hotel Riu Palace Bavaro - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Hotel Riu Palace Bavaro - All Inclusive, you'll find a full-service spa, a complimentary water park, and 7 outdoor swimming pools. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 swim-up bars and 9 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

A children's pool, a health club, and a steam room are also featured at the luxury Hotel Riu Palace Bavaro - All Inclusive. Limited free parking is available on a first-come, first-served basis. A complete renovation of Hotel Riu Palace Bavaro - All Inclusive was completed in September 2024.

Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.
Taino – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Krystal - Gourmet – This restaurant specialises in Fusion cuisine and only serves dinner. Open daily.
Zen – This theme restaurant specialises in Asian cuisine and only serves dinner. Open daily.
La Bámbola – This theme restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Agave – This theme restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Water activities

Kayaking
Windsurfing

Land activities

Fitness facilities
Volleyball
Children's club

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 3 poolside bars
  • 3 swim-up bars
  • 8 restaurants
  • 9 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Agave
  • Krystal - Gourmet
  • La Bámbola
  • Taino
  • Zen

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor tennis courts
  • 7 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Playground
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 7 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • No lift

More

  • 100% renewable energy
  • 18 buildings
  • 4 floors
  • Art Deco architecture
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Renovated entire property - September 2024
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Bavaro - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Bavaro
Bavaro All Inclusive
Bavaro Palace
Bavaro Palace All Inclusive
Palace Bavaro
Palace Riu Bavaro
Riu Bavaro
Riu Bavaro Palace
Riu Palace Bavaro
Riu Palace Bavaro All Inclusive
Riu Palace Bavaro All Inclusive Punta Cana
Riu Palace Bavaro Punta Cana
Riu Palace Bavaro All Inclusive All-inclusive property
Riu Bavaro Inclusive Punta Ca
Riu Bavaro Inclusive Inclusive
Riu Palace Bavaro All Inclusive
Hotel Riu Palace Bavaro - All Inclusive Punta Cana
Hotel Riu Palace Bavaro - All Inclusive All-inclusive property

Hotel Riu Palace Bavaro - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 891 out of 1699 reviews
Rating 8 - Good. 419 out of 1699 reviews
Rating 6 - Okay. 192 out of 1699 reviews
Rating 4 - Poor. 105 out of 1699 reviews
Rating 2 - Terrible. 92 out of 1699 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yesenia

Stayed 4 nights in Feb 2025

8/10 Good

michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elite pool was wonderful. The staff were very friendly. The language barrier was difficult at times. Only a few could understand English. The walking distance to the beach was short. The food could definitely be improved. Very few vegan options. Pack some protein for yourself!!
Stayed 9 nights in Feb 2025

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Because our plane got delayed, we arrived less than 24 hrs from check in. We were told that our room was re sold and we have to find a different place (Riu was full). No help or options were given Our room was bought and paid a month in advance I ended up spending another 2000 USD so we wouldn't sleep on the street I text then RIU (the next day as was less than 24 hours from chek in with no response  Basically they double dipped, sold my paid room and left us in a different country with no accommodation This is unethical, dishonest and a lack of the minimal sense of customer service  Unfortunately i has been many times in RIU, but have seen the significant worsening in the lase 15-20 years

8/10 Good

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Fabiola

Stayed 3 nights in Feb 2025

10/10 Excellent

Estefania

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Robert, Woodbridge

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No reservations needed and lots of beach chairs that you did not have to reserve early morning
Stayed 9 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

It was a great stay overall. I will stay there again if I am back to Punta Cana. One thing the hotel could improve is booking. We booked a junior suite with two rooms connected inside the suite, but they gave us two separate rooms. They changed us on the next day, but they should not have done it.
Stayed 4 nights in Feb 2025

6/10 Okay

Lynne Ann

Stayed 7 nights in Jan 2025

10/10 Excellent

Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena comida, buen entretenimiento, playa hermosa, las camas de los cuartos muy cómodas.
Stayed 3 nights in Feb 2025

8/10 Good

Trudi Roxanne, Piscataway

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Juan Edgardo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is perfect but the only problem that I have is the bad odor coming from one of the green areas and a funny smell at the lobby. Other that everything else is perfect. Definitely coming back.
Stayed 3 nights in Feb 2025

10/10 Excellent

Amanda

Travelled with group
Liked: Amenities
We had a great time! Staff was attentive and helpful, our room was spacious and comfortable. We liked that there were many pool options to choose from as well as the beach access. We will definitely recommend to our friends and choose Riu in the future!
Stayed 4 nights in Feb 2025

10/10 Excellent

Theresa

Liked: Cleanliness
Stayed 3 nights in Feb 2025

10/10 Excellent

Chrisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this resort. We would go back
Stayed 4 nights in Jan 2025

10/10 Excellent

Ryan John

Stayed 7 nights in Jan 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Gilson, Brockton

Stayed 4 nights in Jan 2025

4/10 Poor

Arturo

Stayed 7 nights in Jan 2025

8/10 Good

Aspasia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Vanessa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent food and good people- Marco at the front desk and Maria from the wedding area were the best. Thank you!

10/10 Excellent

ANGEL A VIVES

Liked: Cleanliness, staff & service, property conditions & facilities
Me encanto, es hermoso amplio, servicio excelente , personal amable
Stayed 3 nights in Dec 2024

6/10 Okay

sam, Edmonton

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The hotel was in excellent condition following recent renovations. The beach, while stunning, was quite crowded during this season. I would rate the food a 2 out of 5, as it lacked a professional touch. The staff were moderately friendly. However, my most disappointing experience was the cleanliness of the towels in my room and the beach towel. On several occasions, I had the unsettling feeling that the towels had merely been dried rather than properly washed, which was quite off-putting. I addressed this issue with the manager, who seemed to be aware of the situation and offered his apologies. Consequently, I have decided not to return to a Riu hotel in the future.
Stayed 7 nights in Jan 2025

10/10 Excellent

Giancarlo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HAPPY PEOPLE, FRIENDLY, VERY RELAXING AND A LOT OF ACTIVITIES
Stayed 5 nights in Jan 2025

10/10 Excellent

George

Stayed 5 nights in Jan 2025