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Serenade All Suites - Adults Only Resort

5.0 star property
VIP Access

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Photo gallery for Serenade All Suites - Adults Only Resort

On the beach, white sand, beach bar
Exterior
Master Suite | Minibar, in-room safe, desk, laptop workspace
4 bars/lounges, swim-up bar, poolside bar, beach bar
3 outdoor pools, free pool cabanas, pool umbrellas

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Cabeza De Toro, Punta Cana, La Altagracia, 23000
  • Cabeza de Toro Beach
    ‪3 min walk‬
  • Downtown Punta Cana
    ‪9 min drive‬
  • Bavaro Beach
    ‪26 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Master Suite

Master Suite | Minibar, in-room safe, desk, laptop workspace

Master Suite

  • 78 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Garden View

Junior Double Room, Garden View | Terrace/patio

Junior Double Room, Garden View

  • 49 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Double Room, Pool Access, Pool View

Junior Double Room, Pool Access, Pool View | Terrace/patio

Junior Double Room, Pool Access, Pool View

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Pool Access, Garden View

Junior Double Room, Pool Access, Garden View | Terrace/patio

Junior Double Room, Pool Access, Garden View

  • 49 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Pool View

Junior Double Room, Pool View | Exterior

Junior Double Room, Pool View

  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Similar properties

View from room

Serenade Punta Cana Beach & Spa Resort - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.0 out of 5, Very good, (5786)
The price is CHF 385
for 1 room
includes taxes & fees
21 Apr - 22 Apr
Serenade Punta Cana Beach & Spa Resort - All Inclusive

About this property

Serenade All Suites - Adults Only Resort

Adults-only property with 5 restaurants and 3 outdoor pools
Along with 5 restaurants, this property has 3 outdoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Other amenities include 4 bars/lounges, a fitness centre and a beach bar. Change of towels is available on request
Serenade All Suites - Adults Only Resort offers 325 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. A pillow menu is available. 50-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Serene Spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at Serenade All Suites - Adults Only Resort. During your stay, you're just a quick walk from Cabeza de Toro Beach. You'll find features such as free WiFi in public areas and free self-parking, plus 3 outdoor pools.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 5 restaurants, a coffee shop, a beach bar and a swim-up bar
  • Take a swim in the 3 outdoor pools
  • Treat yourself to massages at Serene Spa
  • Amenities include laundry facilities and a lift
  • On-site recreation includes a gym, fitness classes and Pilates classes
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Just a 3-minute walk from Cabeza de Toro Beach and 9 minutes by car from Downtown Punta Cana
  • Dogs welcome for a fee (restrictions apply)
Serenade All Suites - Adults Only Resort is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Serenade All Suites - Adults Only Resort offers its guests 3 outdoor swimming pools and a fitness centre. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces.

The luxury Serenade All Suites - Adults Only Resort also features spa services, laundry facilities, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

Serenade All Suites - Adults Only Resort has 5 restaurants on site.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Gym
  • Pilates classes
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Free pool cabanas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 10 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 12 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Serenade Suites Inclusive
Serenade All Suites Adults Only Resort
Serenade All Suites - Adults Only Resort Punta Cana
Serenade All Suites - Adults Only Resort All-inclusive property

Serenade All Suites - Adults Only Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1587 out of 2543 reviews
Rating 8 - Good. 567 out of 2543 reviews
Rating 6 - Okay. 242 out of 2543 reviews
Rating 4 - Poor. 83 out of 2543 reviews
Rating 2 - Terrible. 64 out of 2543 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

2/10 Terrible

SHAKARA

Stayed 3 nights in Dec 2024

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I recently stayed here for a week with my boyfriend at the end of December. We would probably rate it an 8/10. It was beautiful and new! So clean and we LOVED the room. If you are looking for a relaxing or romantic experience definitely stay on the adults-only side because family side was all kids lol. It was so hectic over there. You do have full access to both resorts whenever you’d like though. Lots of food/bar options and ample seating at the pools/beach. Food was a bit hit or miss with some spots being better than others. We found that a lot of the food looked beautiful but lacked taste... although Palapa and Ocean Buffet were both delicious. Excellent fancy coffees, most cocktails were (TOO) sweet. Overall it was quite decent! There was nightly entertainment at the family side plus day activities everyday. Adults side was low key and not a party atmosphere. Good mix of younger and older folks, mostly couples. The beach sand was white and soft and the water in front of the resort was super clear, although tons of weeds on either side so that was the slight downside. Some staff were excellent while some could be rude or seemed unhappy to be there, it was odd. Most staff speak extremely limited to no English so communication can be an issue. I used google translate on my phone at times.
Stayed 7 nights in Dec 2024

4/10 Poor

Tracee

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Staff was a little rough. No atm on adult side. No night life. Beach had seaweed and hustlers that were aggressive. As well as illegal drugs being sold. And although the property was beautiful there was a lot of faulty work.
Stayed 7 nights in Nov 2024

10/10 Excellent

Wilbur

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 7 nights in Dec 2024

8/10 Good

Ludmila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall all was good, but had difficulty to make restaurant reservations we wanted to go and would be great to have more entertainment.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ana Maria

Liked: Cleanliness, staff & service, property conditions & facilities
We love Pinha colada she’s amazing friend fun. The BEST
Stayed 8 nights in Dec 2024

4/10 Poor

Alicia

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Ana

Stayed 4 nights in Nov 2024

10/10 Excellent

Andrew

Stayed 5 nights in Dec 2024

4/10 Poor

Ikiyyah

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Stayed 4 nights in Dec 2024

6/10 Okay

Sumit

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I had asked if my room could be next to others in my group. The staff said yes and to come back at 7PM as the room needed to be cleaned. When I came back at 7PM, they said to come back the next morning and the room will for sure be ready. When I came back the next morning, they said to try again later that evening. I was told they could accommodate but I kept getting the run around. Horrible experience.
Stayed 4 nights in Dec 2024

10/10 Excellent

Tracie Michele DeJarnette, Sugar Land

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful Rooms were a nice size with a huge balcony. There was plenty of space by the pools. I would highly recommend.
Stayed 5 nights in Dec 2024

6/10 Okay

MARCO VILLAVERDE

Travelled with family
Disliked: Staff & service, property conditions & facilities
It was ok but not worthy for 5 stars.
Stayed 6 nights in Dec 2024

10/10 Excellent

Yeili

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a great Experience! Loved the place and the drink options. Food was good but not the best, still thought that for the cost this was one of my best vacations.
Stayed 4 nights in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Marie car Gatchalian

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Denise Christine, BRICK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 7 nights in Dec 2024

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would absolutely stay again
Stayed 4 nights in Oct 2024

10/10 Excellent

Clarissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! would definitely return. Friendly staff. Great food. Great drink/alcohol selection with premium liquors included. Very clean and beautiful rooms. Great value for what we paid.
Stayed 7 nights in Dec 2024

10/10 Excellent

Gregory David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurants other than the buffets were wonderful. The beach and pools always clesn and service was exceptional. We were very bothered when they wasted an entire morning with a false greeting and breakfast that turned into a high pressure sales pitch. This can negatively impact your stay as they would not take no for an answer. Find a different way to sell as this 'Florida' sales tactic is a disgusting way to treat your customers. Otherwise a fantastic resort.
Stayed 5 nights in Dec 2024

10/10 Excellent

Ajla

Stayed 7 nights in Dec 2024

6/10 Okay

Jordan

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The location is close to the airport and the private swim out pool rooms on the adult only side is a lovely. We stayed during Christmas week and were looking forward to a stress free stay. When we arrived we got escorted to our room and discovered two double beds although we booked a King room.. when we returned to the front we were informed we would have to back the next day to have our room moved. We understood a mix up and obliged that one night in our own small beds would be okay. The next day we were told that our room would not be available until the following day (our last night of our stay) so that was disappointing.. we are understanding so we continued to enjoy our time in paradise at the overcrowded pools. The third night the king room was very lovely- and the final day we were able to get late check out.. as we had to pay hourly fee. The all inclusive options were limited to buffet and reservation only which seemed to be all booked by the time we arrived.. beach and pools were crowded, no lounge seats available at the only pool with music/ swim up bar, we sat at another pool that had lounge chairs available, we would have to walk back and forth to the bar for our cocktails... day 3 we discovered there were some staff that were taking drink orders around the quieter pools.. though their rounds were not consistent rounds. They have staff in the lobbies and walk ways forcefullysell experiences and services. Very limited hospitality.Not the most relaxing we expected.
Stayed 3 nights in Dec 2024

8/10 Good

Jade-Anne

Stayed 7 nights in Nov 2024

8/10 Good

Maya Dawn

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff at the resort are beyond amazing, always in positive spirits and very kind. The beach is very well maintained, people would rake and clean up the debris. The swimming area was amazing. Security available to keep sellers away from the visitors. The cons are for a 5 star hotel, the buffet food is only okay quality, the room had various stains on the sheets (marker or makeup) that were not from us. The restaurants are reservation only and the food is delicious. However, the reservation system seems flawed - you can only choose between two times (6:30 or 8:30) and they only have 4 tables available.
Stayed 5 nights in Dec 2024