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Copthorne Hotel & Apartments Queenstown Lakeview

4.0 star property

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Photo gallery for Copthorne Hotel & Apartments Queenstown Lakeview

Local cuisine
View from property
Apartment, 2 Bedrooms | In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Bar
  • Room service

Explore the area

Map
88 Frankton Road, Queenstown, 9300
  • Queenstown Gardens
    ‪7 min walk‬
  • Queenstown Mall
    ‪11 min walk‬
  • Skyline Queenstown
    ‪20 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪7 min drive‬

Room options

View all photos for Superior 2 Queen

In-room safe, desk, blackout curtains, iron/ironing board

Superior 2 Queen

  • 34 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Lakeview 2 Queen

In-room safe, desk, blackout curtains, iron/ironing board

Superior Lakeview 2 Queen

  • 37 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Lakeview Queen

In-room safe, desk, blackout curtains, iron/ironing board

Superior Lakeview Queen

  • 34 sq m
  • Lake view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | In-room safe, desk, blackout curtains, iron/ironing board

Apartment, 2 Bedrooms

  • 44 sq m
  • Lake view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Superior Accessible 1 King

Superior Accessible 1 King | In-room safe, desk, blackout curtains, iron/ironing board

Superior Accessible 1 King

  • Sleeps 2
  • 1 King Bed

View all photos for Apartment

In-room safe, desk, blackout curtains, iron/ironing board

Apartment

  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Superior 2 Queen Room With Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Superior 2 Queen Room With Lake View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior 2 Queen Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior 2 Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Queen Room With Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Superior Queen Room With Lake View

  • Sleeps 2
  • 1 Queen Bed

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About this property

Copthorne Hotel & Apartments Queenstown Lakeview

Eco-certified hotel with fitness centre and 24-hour front desk
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, 24-hour room service and a meeting room.
Copthorne Hotel & Apartments Queenstown Lakeview offers 85 accommodations with a safe and a hairdryer. 32-inch LCD televisions come with premium satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include Access to hot tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Copthorne Hotel & Apartments Queenstown Lakeview's great location gets high marks from our customers. During your stay, you're just a quick walk from St Josephs Parish. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at Hillarys Restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • Within a 10-minute walk of St Josephs Parish and Queenstown Gardens
Copthorne Hotel & Apartments Queenstown Lakeview offers its guests Access to hot tub and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A library, ski storage, and tour/ticket assistance are also featured at the eco-certified Copthorne Hotel & Apartments Queenstown Lakeview. Limited free parking is available on a first-come, first-served basis.

This 4-star Queenstown hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Hillarys Restaurant – This restaurant specialises in local cuisine and only serves breakfast.
The Rocks Cafe & Bar – This bar specialises in local cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and transport

  • Ski shuttle nearby
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hillarys Restaurant
  • The Rocks Cafe & Bar

Things to do

  • Bicycle storage
  • Gym
  • Hot tub
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday and Wednesday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 35.00 for adults and from NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Free in-room WiFi has a 5-device limit. WiFi in public areas is also free and has a 5-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Apartments
Copthorne Hotel & Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown
Copthorne Hotel Lakeview
Copthorne Hotel Queenstown
Copthorne Lakeview
Copthorne Lakeview Hotel
Copthorne Queenstown Lakeview
Hotel Copthorne Queenstown
Copthorne Hotel And Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown Lakeview
Copthorne Hotel Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview Hotel
Copthorne Hotel & Apartments Queenstown Lakeview Queenstown

Copthorne Hotel & Apartments Queenstown Lakeview Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 404 out of 1106 reviews
Rating 8 - Good. 458 out of 1106 reviews
Rating 6 - Okay. 170 out of 1106 reviews
Rating 4 - Poor. 55 out of 1106 reviews
Rating 2 - Terrible. 19 out of 1106 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Ama Sankalpi Perera Jayasuriya

Stayed 3 nights in Dec 2024

8/10 Good

Prachi Shriram

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spent two nights at this property. Had a non smokering room which we thought was great as none of us (4 adults) smoke however the entire room was stinking of fried fish. Quite a task getting rid of the smell. Other than this, our stay was quite comfortable. Room was a duplex, bedrooms upstairs and two balconies with lake views that was amazing to wake up to, basic amenities though no hair dryer or personal care kits. Parking was available on site though on first come first served basis so no booking or allocation. Would definitely recommend staying here, especially for the views.
Stayed 2 nights in Dec 2024

8/10 Good

Bernadette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic views
Amazing views from balcony of surrounding mountains and lake Large living room and beds super comfy Stairs led to bedrooms - which was a challenge with a one year old Basic cooking equipment and Laundry access Two bathrooms and toilet down stairs so good for families 10 minutes to walk to town steep hill Restaurant down stairs only used once
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
The room was spacious and clean. The view was awesome. We like the spa tub, there was room for 4 adults and 1 child. The beds were comfortable. We used the washer/dryer (one dryer did not work well, but we managed to get our 4 loads done). We were happy we got a parking stall. There are stairs to consider though. Breakfast was good, a number of choices to choose from.
Stayed 1 night in Dec 2024

6/10 Okay

Hojat

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The rooms are generally ok but be aware they are pretty old buliding and the floor cracks whenever you walk !! Also do not risk taking your car as theres no guarantee for available car park and the car park size is terribly small you will have a challenge to fit a mid size car
Stayed 3 nights in Dec 2024

8/10 Good

Varun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
There was a plumbing issue in the washroom which resulted in water leakage from the sink. Also it was the exact same spread in the breakfast buffet across 4 days which was monotonous. Apart from those 2 issues everything else was fine. The location is excellent with beautiful lake views and access to public transportation. The town centre was walkable and the property had ample parking. Staff was friendly and eager to help.
Stayed 4 nights in Dec 2024

10/10 Excellent

Amol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in front of the lake, spacious rooms, amazing service, free parking.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ayesha Arif

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lake view. Excellent location.
Stayed 3 nights in Dec 2024

8/10 Good

Stephen Grayham

Travelled with family and small children
Liked: Cleanliness, staff & service
We had the two bed apartment , amazing views very clean but in need of an update and the whole place needs freshening up re paint work and general fixing up. But those views are perfection. Pros: the views and location. Cons: Restaurant and Bar a zero as neither were open and for the price that needs to be rectified. Overall I would still recommend especially with family’s
Stayed 7 nights in Dec 2024

6/10 Okay

kyron

Travelled with family
Accommodation was average, the room was very stuffy, and decor was very dated. Breakfast didn't cater for gluten free options
Stayed 1 night in Dec 2024

10/10 Excellent

Sharareh

Stayed 3 nights in Nov 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Alistair Donald

Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Massive balcony overlooking the mountains was the biggest catch. The hotel is nearby to town markets.
Stayed 3 nights in Nov 2024

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, comfortable motel for the price but don't eat in the restaurant. Grilled rib-eye steak was full of grissle and more like a small piece of stewing steak, the meal size was more suited to a child, very disappointing.
Stayed 1 night in Dec 2024

10/10 Excellent

Jack

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views.
Stayed 2 nights in Nov 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness
We loved the lake view from our Superior Lakeview Queen Room. We were also surprised to find a kitchenette in our room which was un-expected but useful. The bus stop is right outside the hotel which is very convenient and a great way to get around Queenstown. It as a easy walk to and from to the shops / cafes and attractions. The hotel needs some refurbishing but in saying that it is clean and tidy. We would stay at this hotel again.
Stayed 3 nights in Nov 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service
Great view and convenient location Looks as if due for some maintenance Sachet coffee was awful Switch for beside lamp had fallen down behind shelf
Stayed 2 nights in Nov 2024

4/10 Poor

Peter

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not recommended. Property and room is pretty outdated and this is not reflected in pictures. Location is good as it's a short walk to downtown Queenstown.
Stayed 1 night in Nov 2024

6/10 Okay

Tom

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Jess

Travelled with group
Liked: Staff & service, property conditions & facilities
It was overall a great place to stay very kind staff and lovely people
Stayed 2 nights in Nov 2024

10/10 Excellent

Yoke Sin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just great!
Great! Comfortable bed, fluffy pillows, crispy clean smelling sheets. Staff are friendly and helpful. Location is super convenient. Just 10mins walk or 1 min bus ride to City Center. Orbus Buses to the Airport and Arrowtown is right in front of the hotel. Hotel is also a pick up point for private tours.
Stayed 6 nights in Nov 2024

10/10 Excellent

Usha

Travelled with family
Staff were friendly and helpful only poor reception for internet need some new furniture Excellent customer care
Stayed 4 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay
We are quite satisfied with the stay. The room is spacious and comfortable. Staff is friendly. We checked in at noon time on a rainy day. The staff at reception understood that we had nowhere to go in the heavy rain. She is very considerate and let us check in early.
Stayed 1 night in Oct 2024

10/10 Excellent

Allan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money, handy. Didn’t eat there so can’t comment. Probably showing its age in places. Very clean and nice rooms, staff were lovely and helpful
Stayed 1 night in Nov 2024