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Pinewood Queenstown

3.0 star property

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Photo gallery for Pinewood Queenstown

Exterior
Private kitchen
Free WiFi, bed sheets
Living room
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Laundry
  • Free WiFi

Explore the area

Map
48 Hamilton Road, Queenstown, 9300
  • Kiwi and Birdlife Park
    ‪7 min walk‬
  • Skyline Queenstown
    ‪8 min walk‬
  • Queenstown Mall
    ‪11 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪10 min drive‬

Room options

View all photos for Apartment, Multiple Beds (Budget)

Free WiFi, bed sheets

Apartment, Multiple Beds (Budget)

  • Sleeps 6
  • 3 Double Beds

View all photos for Studio (Budget)

Free WiFi, bed sheets

Studio (Budget)

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Cabin, Multiple Beds

Free WiFi, bed sheets

Deluxe Cabin, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Room, 4 to 6 bed dorm (Dormitory Bed) (Shared Bathroom)

Room, 4 to 6 bed dorm (Dormitory Bed) (Shared Bathroom) | Free WiFi, bed sheets

Room, 4 to 6 bed dorm (Dormitory Bed) (Shared Bathroom)

  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room (Budget) (Shared Bathroom)

Twin Room (Budget) (Shared Bathroom) | Free WiFi, bed sheets

Twin Room (Budget) (Shared Bathroom)

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, Multiple Beds (Shared Bathroom)

Free WiFi, bed sheets

Deluxe Double Room, Multiple Beds (Shared Bathroom)

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Double Room, 1 Double Bed (Budget) (Shared Bathroom)

Double Room, 1 Double Bed (Budget) (Shared Bathroom) | Free WiFi, bed sheets

Double Room, 1 Double Bed (Budget) (Shared Bathroom)

  • Sleeps 2
  • 1 Double Bed

View all photos for Budget Single Room (Shared Bathroom)

Budget Single Room (Shared Bathroom) | Free WiFi, bed sheets

Budget Single Room (Shared Bathroom)

  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Cabin, Multiple Beds

Free WiFi, bed sheets

Premium Cabin, Multiple Beds

  • Sleeps 4
  • 2 King Beds

View all photos for Studio (Quad)

Studio (Quad) | Free WiFi, bed sheets

Studio (Quad)

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Cabin, Multiple Beds (Pet Friendly)

Free WiFi, bed sheets

Cabin, Multiple Beds (Pet Friendly)

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Premium Studio

Premium Studio | Free WiFi, bed sheets

Premium Studio

  • Sleeps 6
  • 4 Single Beds and 1 Queen Bed

View all photos for Standard Room, Multiple Beds (Shared Bathroom)

Free WiFi, bed sheets

Standard Room, Multiple Beds (Shared Bathroom)

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Double Room, 1 Double Bed (Ensuite)

Double Room, 1 Double Bed (Ensuite) | Free WiFi, bed sheets

Double Room, 1 Double Bed (Ensuite)

  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room (Ensuite)

Quadruple Room (Ensuite) | Free WiFi, bed sheets

Quadruple Room (Ensuite)

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Cabin, 1 King Bed with Sofa bed

Free WiFi, bed sheets

Cabin, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (Ensuite)

Free WiFi, bed sheets

Room (Ensuite)

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Apartment, 1 King Bed

Apartment, 1 King Bed | Free WiFi, bed sheets

Apartment, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio

Free WiFi, bed sheets

Studio

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About this property

Pinewood Queenstown

Lodge in Queenstown
Laundry facilities, tour/ticket assistance and a garden are available at this lodge. WiFi in public areas is free. Additionally, gas grills, a front desk safe and multilingual staff assistance are on-site.
Pinewood Queenstown offers 27 accommodations. Guests can surf the web using complimentary wireless Internet access.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Pinewood Queenstown . During your stay, you're just a quick walk from CaddyShack City Mini Golf. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and laundry facilities. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Within a 15-minute walk of CaddyShack City Mini Golf and Toi o Tahuna
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Pinewood Queenstown , you'll find barbecue grills, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Pinewood Queenstown also features a garden, laundry facilities, and a front desk safe.

Smoking is allowed in designated areas at this 3-star Queenstown lodge.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: NZD 20 for adults and NZD 20 for children

Things to do

  • Bicycle storage

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 100% renewable energy
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for NZD 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 20 for adults and from NZD 20 for children
  • Pet deposit: NZD 100 per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: NZD 15.0 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 20 years old.
This property accepts major credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Pinewood Backpacker
Pinewood Lodge Backpacker
Pinewood Lodge Hostel Queenstown
Pinewood Lodge Hostel
Pinewood Queenstown
Pinewood Lodge Queenstown
Pinewood Hotel Queenstown
Pinewood Lodge
Pinewood Lodge Hostel
Pinewood Queenstown Lodge
Pinewood Queenstown Queenstown
Pinewood Queenstown Lodge Queenstown

Pinewood Queenstown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 167 out of 578 reviews
Rating 8 - Good. 215 out of 578 reviews
Rating 6 - Okay. 119 out of 578 reviews
Rating 4 - Poor. 41 out of 578 reviews
Rating 2 - Terrible. 36 out of 578 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Clarisse

Stayed 3 nights in Feb 2025

6/10 Okay

Maurits, Harderwijk

Stayed 2 nights in Feb 2025

10/10 Excellent

Dustin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for staying in Queenstown. We were able to easily walk downtown in less than ten minutes, but still have our private lodge when we were done for the day. We appreciated the private kitchen and on site shared laundry facilities. The bathroom sink was kind of small, and the water pressure was outrageous from both faucets, but that didn't negatively impact our stay. We would definitely stay here again next time we're in the Queenstown area.
Stayed 4 nights in Feb 2025

4/10 Poor

Kathryn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great staff, cramped bathroom.
Stayed 2 nights in Feb 2025

6/10 Okay

Lynette

Disliked: Property conditions & facilities
I knew the bathroom facilities were shared but wasnt aware the kitchen/ living room area were shared as well
Stayed 2 nights in Feb 2025

8/10 Good

Brittany

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Awesome that they allow pets here the property was clean some parts of the room could have done with some maintenance but overall great spot good walking distance to the town center the room was warm
Stayed 2 nights in Feb 2025

10/10 Excellent

Bhawna

Stayed 2 nights in Feb 2025

10/10 Excellent

Karla

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had a great stay

We had a great stay here. We stayed two nights, really enjoyed having the kitchen for breakfast and dinner. It was clean and organized, with sections for your food based on your room. Fully stocked with plenty of dishes, cups, etc. the bathrooms were decent and clean. We would recommend and would stay here again! They also have laundry facilities which is helpful. It’s about a 7-10 minute walk into town and there’s a grocery store nearby that was fully stocked and cheaper than the one in the center. Thank you!
Stayed 2 nights in Feb 2025

8/10 Good

Maryam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Martin

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Lorraine

Liked: Property conditions & facilities, room comfort

Friendly and accommodating staff.

A great stop on Queenstown. Lots of parking room and we were able to leave pur bikes after checkout for a couple of hours whilst popped up.on the gondola. Really friendly staff and helpful. Room a bit warm on arrival but soon aired out with window open fully. Didnt really make use of kitchen area but looked good.
Stayed 1 night in Feb 2025

8/10 Good

kenneth

Liked: Cleanliness
Stayed 3 nights in Feb 2025

8/10 Good

M

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Ricardo

Stayed 5 nights in Jan 2025

10/10 Excellent

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience staying at this property. We stayed in one of the 1-bedroom cabins and it was very spacious will all the amenities. Staff are also very friendly. It is about a 7 min walk to the town centre
Stayed 4 nights in Feb 2025

8/10 Good

LESLEY

Stayed 1 night in Feb 2025

10/10 Excellent

Sam

Stayed 1 night in Feb 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Emily

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
When booking the property, I booked two cabins with private bathrooms, but when we arrived, we were both had shared bathrooms. I had a look at some of the other reviews and it turns out that this has happened to other people too so be careful if you are booking. It’s extremely overpriced for what is. We noticed most of the rooms had their towels and linen replaced and we were there for a week yet didn’t have any of this done. We had to ask and then they only gave us a new towel. Really disappointed and won’t be back.
Stayed 7 nights in Jan 2025

6/10 Okay

Gary

Travelled with partner
Disliked: Amenities
Glorified back packers hostel, noisy and not cheap. Poor value for money compared to other places we have stayed whilst travelling down from North Island. If you like quiet, authentic New Zealand I wouldn't recommend Queenstown.
Stayed 2 nights in Feb 2025

6/10 Okay

Cristina

Liked: Cleanliness, staff & service

Simple but comfortable stay

Ok stay. The cabins are functional but somethings did not work so well. Kitchen could do with more utensils like a wooden spoon - not a big ask. TV did not work probably because of old battery in the remote. Bed was very comfortable, bathroom is tiny and it is not really possible to use the tiny sink. Bedding and towels were clean and of good quality. Location is fine but a bit of a walk from the centre -10 mins. Place was quiet and safe.
Stayed 3 nights in Feb 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a cabin which overall was good. For those who care, TV and remote did not work very well. The sink in the bathroom was way too small. Having said that I would definitely stay there again.
Stayed 4 nights in Jan 2025

4/10 Poor

Fahad, Ithaca

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

SAILESH

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Like the distance from CBD Dislike: No designated Parking. Had to park at the reception and walk to assigned location Checked into a hot room. No fan or AC. In the morning, Sun is already blazing the room. Again no AC or fan. Couldn’t sleep. Waste of money
Stayed 1 night in Feb 2025

4/10 Poor

Fahad, Ithaca

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice staff, but the rooms are poor. The condition of the rooms and furniture is poor. The worst thing is the bathroom cleanness. The water pressure was weak.
Stayed 1 night in Feb 2025