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Rydges Lakeland Resort Queenstown

3.5 star property

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Photo gallery for Rydges Lakeland Resort Queenstown

Exterior
Standard Room | In-room safe, blackout curtains, soundproofing, iron/ironing board
Interior entrance
Poolside views, open daily
Lake View King Room | In-room safe, blackout curtains, soundproofing, iron/ironing board

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Bar
  • 24/7 front desk

Explore the area

Map
38-54 Lake Esplanade, Queenstown, 9300
  • TSS Earnslaw Steamship
    ‪7 min walk‬
  • Skyline Queenstown
    ‪15 min walk‬
  • Queenstown Gardens
    ‪19 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪14 min drive‬

Room options

View all photos for Lake View King Room

Lake View King Room | In-room safe, blackout curtains, soundproofing, iron/ironing board

Lake View King Room

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Lake View Family Room

Lake View Family Room | In-room safe, blackout curtains, soundproofing, iron/ironing board

Lake View Family Room

  • 36 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Bedroom, Lake View

Junior Suite, 1 Bedroom, Lake View | In-room safe, blackout curtains, soundproofing, iron/ironing board

Junior Suite, 1 Bedroom, Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Lake View Twin Room

Lake View Twin Room | Lake view

Lake View Twin Room

  • Lake view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Front of property – evening/night

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, (1014)
The price is CHF 121
for 1 room
includes taxes & fees
31 May - 1 Jun
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About this property

Rydges Lakeland Resort Queenstown

Lakefront hotel with sauna and 24-hour front desk
An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a sauna and self parking.
Rydges Lakeland Resort Queenstown offers 72 accommodations with a safe and coffee/tea makers. A pillow menu is available. Plasma televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Rydges Lakeland Resort Queenstown's great location gets high marks from our customers. During your stay, you're just a quick walk from Lake Wakatipu. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy local cuisine while dining at Bazaar
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna
  • Guests have great things to say about the location and the helpful staff
  • Steps from Lake Wakatipu and 6 minutes on foot from SKYCITY Wharf Casino
Rydges Lakeland Resort Queenstown offers its guests an outdoor pool and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 7126 square feet (662 square metres) and includes conference space. Multilingual staff, ski storage, and tour/ticket assistance are also featured at the eco-certified Rydges Lakeland Resort Queenstown. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Queenstown hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Bazaar – This restaurant specialises in local cuisine and only serves breakfast. Guests can enjoy drinks at the bar.
Reds Bar – This poolside bar only serves light fare. Happy hour is offered. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (NZD 25 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 39 for adults and NZD 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bazaar
  • Reds Bar

Things to do

  • Outdoor pool
  • Personal motorised watercraft
  • Sauna
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7,126 square feet of conference space
  • Meeting rooms

Outdoors

  • On a lake
  • Pool loungers
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2.00 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 39 for adults and from NZD 20 for children
  • Uncovered self-parking fee: NZD 25.00 per night
  • Credit card charges are subject to a surcharge of 2.00 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Lakeland Queenstown
Lakeland Resort Queenstown
Queenstown Rydges
Queenstown Rydges Lakeland Resort
Rydges Lakeland
Rydges Lakeland Queenstown
Rydges Lakeland Resort
Rydges Lakeland Resort Queenstown
Rydges Queenstown
Rydges Resort Queenstown
Rydges Lakeland Hotel Queenstown
Rydges Lakeland Queenstown
Rydges Lakeland Resort Queenstown Hotel
Rydges Lakeland Resort Queenstown Queenstown
Rydges Lakeland Resort Queenstown Hotel Queenstown

Rydges Lakeland Resort Queenstown Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 251 out of 1004 reviews
Rating 8 - Good. 328 out of 1004 reviews
Rating 6 - Okay. 232 out of 1004 reviews
Rating 4 - Poor. 123 out of 1004 reviews
Rating 2 - Terrible. 70 out of 1004 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Patrick Jason

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

8/10 Good

john, Ridgewood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally good, very walkable to the restaurants, bars and shops. Spectacular views from the restaurant and Bar. Drawbacks, no AC and if you leave the windows open, the road is very noisy in the morning and the trees parcially block the lake. All that said, i would stay there again.
Stayed 4 nights in Feb 2025

4/10 Poor

Arne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would never stay again

The hotel was sub par in every way. Rude and combative front desk manager when I told him we had no water at pressure at all in our shower. Room was dirty when we checked in. Clearly regional managers are unaware how tattered and underwhelming this property has become. Very disappointing on so many levels. Too bad. We expected to like it
Stayed 3 nights in Jan 2025

8/10 Good

brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very good but building is in need of TLC
Stayed 7 nights in Feb 2025

4/10 Poor

Young Mi

Disliked: Cleanliness, property conditions & facilities
Great location but facility is very old and it was disappointing . I hope their renovation improves the facility.
Stayed 5 nights in Jan 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view over lake
Stayed 4 nights in Jan 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 1 night in Jan 2025

4/10 Poor

Mathijs

Stayed 2 nights in Jan 2025

6/10 Okay

JOSHUA

Travelled with family
Disliked: Property conditions & facilities, room comfort
No air conditioning in unacceptable for this type of hotel in this area, for this price.
Stayed 3 nights in Jan 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely room and location! We would absolutely stay here again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Aisling

Travelled with family
Stayed 4 nights in Jan 2025

10/10 Excellent

Renchard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its an amazjng place to stay for holidays. The staff are super friendly and kind Easy to chat with and make friends. What more do you want from the place, when the staff are kind and have a good sence of humour.
Stayed 4 nights in Jan 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and incredible view. Staff were great.
Stayed 1 night in Jan 2025

10/10 Excellent

james

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Didnot have Air Conditioning
Stayed 5 nights in Jan 2025

6/10 Okay

clinton

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Was very disappointed with the room. For almost $500 per night I would expect 5 star accomodations. No air con ( was 30deg in Queenstown) doors falling of the tv cabinet, fridge was leaking, only drinking water was the tap in the bathroom, couldn't find the jug because it was stuffed be hind the TV, paint is peeling of the base boards and the tiles are cracked in the bathroom and also there is no toilet brush. We have stayed in rooms for half the price and the facility have been a hell of a lot better. To be completely honest I feel completely ripped off. I understand that the place is being refitted now but your price doesn't reflect the conditions of the rooms.Wont be saying again.
Stayed 1 night in Jan 2025

6/10 Okay

Daryl

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great staff! Property very dated and very small rooms. Good Breakfast
Stayed 1 night in Jan 2025

2/10 Terrible

Hyun

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
I stayed at Rydges Queenstown on 7th January. The staff who were working at the reception was very arrogant. She didnt really want to help me or answer my question. I never met this kind of receptionist in any hotel over the world.
Stayed 1 night in Jan 2025

4/10 Poor

BARRY

Stayed 2 nights in Jan 2025

8/10 Good

Roy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location and ok hotel

Pleased with the choice of hotel being the peak season as easily walkable to the centre. They had a problem it seems with the previous guests so the carpet was wet and being disinfected. Not their fault. But not so pleasant for us. The bathroom and hotel are a bit tired. Could do with a freshen up.
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Sandip

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lake view rooms are great, stayed twice in this property and both times were enjoyable
Stayed 2 nights in Dec 2024

10/10 Excellent

Nan

Stayed 2 nights in Dec 2024

10/10 Excellent

Raj, sydney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for our stay. The room cleaning service and breakfast was excellent.
Stayed 5 nights in Dec 2024

2/10 Terrible

David

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience. Don't stay.
Stayed 3 nights in Dec 2024

8/10 Good

Jane

Stayed 4 nights in Dec 2024