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Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

With your stay at Hotel & Spa La Mansión del Burro Azul, you're connected to the convention centre and just a quick walk from Aqueduct of Santiago de Querétaro. Features include free WiFi in public areas, plus a full-service spa and a coffee shop/cafe.

  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Treat yourself to massages, body scrubs or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room and a sauna
  • Within a 15-minute walk of Theater of the Republic and Neptune Fountain
  • Airport, shopping centre and local-area shuttle service available for a fee

About the Hotel & Spa La Mansión del Burro Azul

Location Ignacio Altamirano Sur #35, Querétaro, QRO 76000

All-inclusive Details

  • Service charge not included
  • Childcare not included
  • Minibar not included

Property Features

There's a coffee shop/cafe on site. A computer station is on site and WiFi is free in public spaces. Hotel & Spa La Mansión del Burro Azul offers its guests a full-service spa and a sauna. An area shuttle within 33.00 kilometres and an airport shuttle (available 24 hours) are available for a fee. The family-friendly Hotel & Spa La Mansión del Burro Azul also features tour/ticket assistance, coffee/tea in common area, and concierge services. This 3.5-star Querétaro hotel is smoke free.

  • 1 building
  • 17 guestrooms or units
  • 2 levels
  • Built in 2017
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers for purchase
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area

Family Friendly Amenities

  • Family property
  • Separate living room
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle, area shuttle within 33.00 kilometres, and shopping centre shuttle available for a surcharge

Room Amenities

Hotel & Spa La Mansión del Burro Azul offers 17 accommodations, which are accessible via exterior corridors and feature DVD players and complimentary newspapers. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with cable channels. Bathrooms include a rainfall showerhead and a hydromassage showerhead, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Select Comfort beds
  • In-room dining (limited hours)
  • Private outdoor space
  • Flat-screen television
  • Cable channels
  • DVD player
  • Oven
  • Stovetop
  • Egyptian cotton linens
  • Down blanket
  • Pillow options
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Designer toiletries
  • Iron and ironing board available
  • Blackout curtains
  • Sound-insulated rooms
  • Exterior corridor access
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Late-night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golf lessons available nearby
  • Hot springs nearby
  • Golfing nearby

Spa Services

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 9:30 AM - 11:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.

Hotel & Spa La Mansión del Burro Azul offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 9:30 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 8 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at Hotel & Spa La Mansión del Burro Azul

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, mobile payments and cash

Mobile payment options include: PayPal

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, cash, mobile payments and PayPal. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • Mobile payments
  • Front desk opens daily at 9:30 AM
  • Front desk closes daily at 11:00 PM
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 8
  • Social distancing measures are in place
  • PayPal
  • Contactless check-in is not available
  • LGBTQ friendly
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 800 per vehicle (return)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Moss Hotel Queretaro
  • Mansion Burro Azul Hotel
  • Mansion Burro Azul Hotel Queretaro
  • Moss Hotel Spa
  • & Mansion Burro Azul Queretaro
  • Hotel Spa La Mansión del Burro Azul
  • Hotel & Spa La Mansión del Burro Azul Hotel
  • Hotel & Spa La Mansión del Burro Azul Querétaro
  • Hotel & Spa La Mansión del Burro Azul Hotel Querétaro

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Hotel & Spa La Mansión del Burro Azul.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.