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Hotel Dann Carlton Quito

5.0 star property

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Photo gallery for Hotel Dann Carlton Quito

Lobby
Lobby
Suite | Premium bedding, in-room safe, desk, soundproofing
Exterior
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Hot tub
  • Pool

Explore the area

Map
Avenida República de El Salvador N34-377, Quito, Pichincha, 170135
  • Parque La Carolina
    ‪3 min walk‬
  • Atahualpa Olympic Stadium
    ‪12 min walk‬
  • Quicentro Shopping
    ‪12 min walk‬
  • Quito (UIO-Mariscal Sucre Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite

Suite | Premium bedding, in-room safe, desk, soundproofing

Suite

  • City view
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

Executive Room | Premium bedding, in-room safe, desk, soundproofing

Executive Room

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Premium bedding, in-room safe, desk, soundproofing

Superior Room, 2 Double Beds

  • City view
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite (2 Double Beds)

Suite (2 Double Beds) | Premium bedding, in-room safe, desk, soundproofing

Suite (2 Double Beds)

  • City view
  • 54 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, in-room safe, desk, soundproofing

Superior Room, 1 Queen Bed

  • City view
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hotel Dann Carlton Quito

Luxury hotel with 3 restaurants and full-service spa
This smoke-free hotel features 3 restaurants, a full-service spa and an indoor pool. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Hotel Dann Carlton Quito offers 210 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. Cable televisions are provided. Bathrooms include a combined bath/shower unit with a rainfall showerhead.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
The on-site spa has massage/treatment rooms. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Hotel Dann Carlton Quito. During your stay, you're just a quick walk from Parque La Carolina. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Luxemburgo Cafeteria, a brasserie that serves international cuisine
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 10-minute walk of Parque La Carolina and Naciones Unidas Boulevard
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Dann Carlton Quito offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 3961 square feet (368 square metres) and includes a conference centre. A fitness centre, a sauna, and spa services are also featured at the luxury Hotel Dann Carlton Quito. You'll have access to the health club at a partner property. Free self parking is available.

This 5-star Quito hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 6:00 AM to 10:30 AM.
Luxemburgo Cafeteria – This brasserie specialises in international cuisine and serves breakfast, lunch and dinner.
Opera Restaurante – This fine-dining restaurant specialises in Fusion cuisine and serves lunch and dinner.
Europa Cafe – This delicatessen specialises in international cuisine and only serves light fare.
Liverpool Bar – This pub specialises in international cuisine and only serves light fare.
Late-night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Europa Cafe
  • Liverpool Bar
  • Luxemburgo Cafeteria
  • Opera Restaurante

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (3,961 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 12 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 1998
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Late-night room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.
  • Resort fee: USD 1.22 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Carlton Quito
Dann Carlton Hotel Quito
Dann Carlton Quito
Dann Carlton Quito Hotel
Dann Quito
Hotel Carlton Quito
Hotel Dann Carlton Quito
Hotel Dann Quito
Hotel Quito Dann Carlton
Quito Dann Carlton
Dann Carlton
Hotel Dann Carlton Quito Hotel
Hotel Dann Carlton Quito Quito
Hotel Dann Carlton Quito Hotel Quito

Hotel Dann Carlton Quito Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 666 out of 1000 reviews
Rating 8 - Good. 233 out of 1000 reviews
Rating 6 - Okay. 50 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ibrahim, Quito

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little noisy since it looks like there's a school nearby and the kids noise woke us up in the morning. Also did not help that the staff was knocking on everyone's door offering laundry service in the morning and was heard almost on the whole floor before they even got knock on our door.
Stayed 1 night in Feb 2025

8/10 Good

Venetic

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Armida, Hollis

Liked: Staff & service, property conditions & facilities
This time was second time, my name wasn’t in the system.
Stayed 1 night in Feb 2025

10/10 Excellent

victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excent
Stayed 3 nights in Feb 2025

8/10 Good

ANA

Liked: Cleanliness, staff & service, property conditions & facilities
First night was almost impossible to sleep as there were parties, but the next day they change our room and it was completely different. No noise at all. Very comfortable, except for the showers - the water is not contained and goes all over the bathroom. Besides these 2 issues, the hotel is very comfortable and the staff is amazing, very nice!
Stayed 4 nights in Nov 2024

10/10 Excellent

Janet

Stayed 5 nights in Feb 2025

8/10 Good

JIANPING, Vancouver

Liked: Cleanliness
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

2/10 Terrible

Steven

Stayed 1 night in Feb 2025

10/10 Excellent

Johny

Stayed 4 nights in Jan 2025

10/10 Excellent

David

Stayed 1 night in Jan 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
They need to train the front deck staff. They do not know what is going on in the hotel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Heather

Liked: Staff & service
Great spot if you are flying in or out of YVR.
Stayed 1 night in Jan 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran experiencia Cerca de todo. Muy organizado el staff en cada detalle. Ciertamente volverémos!
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice
Stayed 1 night in Jan 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jan 2025

4/10 Poor

Domingo

Liked: Staff & service
Disliked: Property conditions & facilities
The pool are not for gueas is for others person too, jaccussi smell bad around area smell pipi, just lobby are great rooms so so. But poll for get about
Stayed 3 nights in Jan 2025

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Jan 2025

6/10 Okay

Marco

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Kasia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the breakfast and the staff. Stayed about 10 nights and there were a number of loud parties. Although another room was offered I didn’t want to move. The shower leaked a lot of water across bathroom with each use even after staff came to fix it.
Stayed 13 nights in Dec 2024

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Elizabeth

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and there is a security guy in front of the hotel. This is the 2nd time I’m staying at this hotel at the same week, first time there was an issue with the hot tub (jacuzzi). A third party manages the pool and gym area and drained the hot tub at 7:45pm. The receptionist said the area would close at 8pm (even though during check in they said it is open until 10pm). This second time, I was given a room key and when I opened the door and walked in the room, there was someone’s else belongs. Very unsafe and made me worried about my belongs while I’m not in the room. I went back to the front desk, they weren’t concerned and stated it never happens. They upgrade my room but not sure if I want to stay in this hotel in the future.
Stayed 1 night in Jan 2025

10/10 Excellent

Diego

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
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