Rarely do I write a poor review, choosing primarily to allow for one-off experiences. However, it was apparent the management/owner is relying solely on the cleaning crew to inform them of anything needing attention. Our first problems was getting the door to unlock with the code. When we finally reached a human, she acted like this was the first time this has happened. Apparently, in looking at other reviews, this is a continuous problem. We had to get the key out of the key box and use it most of the time instead. There were no oven mitts. The ONLY working light in the kitchen was over the stove. The Keurig coffee machine did not work (apparently needs descaling). There was only one kitchen towel and no oven mitts at all. So we had to use a bath towel to remove hot items from the oven. Only two burners work on the stove (apparently, this was also reported in another review but never repaired). Windows are so dirty, we were unable to get them open to allow for cooler air in the hotter afternoons. The screen on upstairs sliding door was broken and just propped against the door. Recommend someone from Vacasa visit their unit(s) regularly to see how poorly they are maintained. It’s apparent no one has checked this unit in quite some time. Very disappointed and will not rent from Vacasa again.