My husband and I stayed at this property for one night. When we arrived, there was signs directing you where to go. Over all, main floor was clean and cozy. However the loft was what we were really interested in and it was dirty. The bed was slept on and there was hair. Very obvious that it was not clean. I took pictures and sent them to the number i was provided with and they said “ Thank you for patiently waiting. Please know that I have alerted our local operations manager regarding this concern, and we'll get back to you as soon as we receive an update from them.” I never received an update. We couldn’t use the fireplace because apparently there was a fire ban. We looked it up in mt.hood the ban was lifted September 22nd. We are from Montana so we know all about this stuff. The hot tub was clean and we got to enjoy that so it was nice to soak and enjoyed the rain because it was covered. Although the hot tub did have dirt in it so we aren’t very sure when it was cleaned last. I personally did not enjoy the coffee, my recommendation as a property manager myself, have the individual original packaging to display or just changing type of coffee all together. Would not say this is a bad place, actually the opposite, it just needs a better and more experience eye for small details. The property manager should have inspected properly.