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Candlewood Suites Richmond North Glen Allen, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Richmond North Glen Allen, an IHG Hotel

Exterior
In-room safe, desk, laptop workspace, blackout curtains
Exterior
Suite, 1 Bedroom (1 Queen) | Room amenity
Fitness facility

Reviews

7.4 out of 10

Good

Popular amenities

  • Pet-friendly
  • Kitchen
  • Air conditioning
  • Gym
  • Laundry
  • Parking included

Explore the area

Map
10609 Telegraph Rd, Glen Allen, VA, 23059
  • Henrico Sports & Events Center
    7 min walk
  • Lewis Ginter Botanical Garden
    8 min drive
  • Randolph-Macon College
    11 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    25 min drive

Room options

View all photos for Standard Suite

In-room safe, desk, laptop workspace, blackout curtains

Standard Suite

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Wheelchair)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking (Wheelchair)

  • 23 sq m
  • Sleeps 5
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Non Smoking (Wheelchair)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Double Beds, Non Smoking (Wheelchair)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Non Smoking, Kitchen

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Non Smoking, Kitchen

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Wheelchair)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Non Smoking (Wheelchair)

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Non Smoking

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Double Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (1 Queen)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom (1 Queen)

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking (Wheelchair)

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Non Smoking (Wheelchair)

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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The price is CHF 87
for 1 night
includes taxes & fees
12 Dec - 13 Dec
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About this property

Candlewood Suites Richmond North Glen Allen, an IHG Hotel

Hotel in Glen Allen with 24-hour fitness centre and 24-hour business centre
Along with a 24-hour fitness centre, this smoke-free hotel has a snack bar/deli and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities. Weekly housekeeping is available.
Candlewood Suites Richmond North Glen Allen, an IHG Hotel offers 84 accommodations with a safe and free newspapers. This accommodation offers separate sitting areas. Premium cable televisions are provided. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

This Glen Allen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Richmond North Glen Allen, an IHG Hotel. During your stay, you're just a quick walk from Henrico Sports & Events Center. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi
  • Free self-parking
  • Amenities include newspapers, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • 7 minutes on foot from Henrico Sports & Events Center and a 3-minute drive from The Crossings Golf Club
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Public spaces have free WiFi. You'll find a 24-hour business centre on site. A 24-hour fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Candlewood Suites Richmond North Glen Allen, an IHG Hotel. Self parking is free.

This Glen Allen hotel is smoke free.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Comprehensive food waste policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Richmond Hotel Glen Allen North
Candlewood Suites Richmond North Glen Allen
Candlewood Suites Richmond North Glen Allen Hotel
Candlewood Suites Richmond Gl
Candlewood Suites Richmond North Glen Allen
Candlewood Suites Richmond North Glen Allen an IHG Hotel
"Candlewood Suites Richmond North Glen Allen an IHG Hotel"
Candlewood Suites Richmond North Glen Allen, an IHG Hotel Hotel

Candlewood Suites Richmond North Glen Allen, an IHG Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 202 out of 587 reviews" "
Rating 8 - Good. 174 out of 587 reviews" "
Rating 6 - Okay. 91 out of 587 reviews" "
Rating 4 - Poor. 54 out of 587 reviews" "
Rating 2 - Terrible. 66 out of 587 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Anshonique

Liked: Staff & service
Disliked: Cleanliness
The room wasn’t very clean, the bathroom specifically. Also the hallway smelled pretty bad. Other than that the stay was decent.
Stayed 2 nights in Aug 2024

8/10 Good

Laura

Travelled with family
Liked: Staff & service, amenities
The whole place had a musty dirty sock smell.
Stayed 8 nights in Jul 2024

2/10 Terrible

Jennifer

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property smelled like Marijuana smoke everywhere. All the floors and countertops were sticky. Carpet looked like it had not been cleaned in years. Totally sketchy area. We coildnt get out of there fast enough
Stayed 1 night in Aug 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, room comfort
The only thing I did not like about my stay was that my room didn't have a blackout curtain at the window and it usually is one at the window when I stay there.
Stayed 1 night in Aug 2024

8/10 Good

Chris

Travelled with family
Liked: Cleanliness
Weekend
Would stay again
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Would not stay here again
My extended family members stayed here for one night due to an event in the area. Check in was quick, size of room was nice because the rooms had a kitchenette. Comfort of bed was good, bed sheets clean but mattress underneath was really dirty. Overall hotel cleanliness was subpar- the common areas such as lobby, hallways and elevators were especially dirty- definitely looked like no one has vacuumed the carpet in a long time. Some parts of the hotel smelled really bad, including some of the guest rooms.
Stayed 1 night in Jul 2024

6/10 Okay

dragana

Stayed 3 nights in Jul 2024

6/10 Okay

Rebecca L

Disliked: Property conditions & facilities
Shampoo and soaps were broken. Older furnishings. Good to price.
Stayed 1 night in Jul 2024

8/10 Good

Damon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice. The staff was easy to work with and it was very close to where I needed to be for the weekend. The only issue we had was that the A/C unit leaked and made the carpet wet. I told the staff and they went to check on it right away.
Stayed 2 nights in Jul 2024

2/10 Terrible

Linda

Travelled with group
Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

8/10 Good

Kin

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff
Stayed 1 night in Jun 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not perfect but good
We arrived late on Saturday night, the front desk clerk was outside trying to find someone a parking spot. Parking was terrible no spots to be found and no nearby parking. When the clerk came inside he was friendly and efficient. The room was comfortable and clean although I found a couple of hairs on the shower wall. There is also a little traffic noise as the hotel is close to the highway.
Stayed 1 night in Jun 2024

2/10 Terrible

Tashella

Stayed 1 night in Jun 2024

10/10 Excellent

Maria Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Quick check in. Room was very clean. All kitchen supplies in the room. We had a large fridge and freezer that we need for a cooler we had. The lobby has games/movies you can borrow. Comfortable beds and spacious room. Would stay again.
Stayed 1 night in Jun 2024

8/10 Good

RICCI

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in May 2024

10/10 Excellent

Allen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Fast and easy check in, quiet spacious rooms, with comfortable beds.
Stayed 1 night in Jun 2024

4/10 Poor

Caitlyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was nice and bed was comfortable which is why I gave it two stars instead of one. So noisy! Right next to 95 and near some airport, makes for a long noisy night. Weird brown splatter on wall behind and next to bed. Definitely didn’t look the the pictures!
Stayed 1 night in Jun 2024

10/10 Excellent

Denfield

Travelled with partner
I love it.
Stayed 2 nights in Jun 2024

8/10 Good

Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff couldn't find the luggage cart.to unload for a handicap person
Stayed 1 night in Jun 2024

6/10 Okay

Shari

Stayed 1 night in Jun 2024

6/10 Okay

Aniq

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

6/10 Okay

Shawn

Disliked: Cleanliness, property conditions & facilities
I liked the kitchen in the room.
Stayed 1 night in Jun 2024

6/10 Okay

Patricia

Travelled with family
Liked: Room comfort
Stayed 2 nights in May 2024

2/10 Terrible

Alexis

Stayed 1 night in May 2024

8/10 Good

Krista

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to Henrico Sportsplex!
Stayed 2 nights in May 2024