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Delta Hotels by Marriott Richmond Downtown

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Delta Hotels by Marriott Richmond Downtown

Lounge
49-inch Smart TV with cable channels, TV, Netflix
Studio Suite, 1 King Bed with Sofa bed | Premium bedding, Select Comfort beds, in-room safe, desk
Indoor pool
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Gym
    Gym
  • Parking available
    Parking available

Explore the area

Map
555 E Canal Street, Richmond, VA, 23219
  • Canal Walk
    6 min walk
  • Broad Street
    7 min walk
  • Shockoe Slip
    9 min walk
  • Richmond, VA (RIC-Richmond Intl.)
    15 min drive

Room options

View all photos for Classic Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

Premium bedding, Select Comfort beds, in-room safe, desk

Classic Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, Select Comfort beds, in-room safe, desk

Classic Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio Suite, 1 King Bed with Sofa bed, River View

Executive Studio Suite, 1 King Bed with Sofa bed, River View | Premium bedding, Select Comfort beds, in-room safe, desk

Executive Studio Suite, 1 King Bed with Sofa bed, River View

  • 49 sq m
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, River View

Junior Suite, 1 King Bed with Sofa bed, River View | Premium bedding, Select Comfort beds, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed, River View

  • 63 sq m
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed | Premium bedding, Select Comfort beds, in-room safe, desk

Studio Suite, 1 King Bed with Sofa bed

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, Select Comfort beds, in-room safe, desk

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, Select Comfort beds, in-room safe, desk

Classic Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Mobility Accessible, Transfer Shower)

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking (Mobility Accessible, Transfer Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 2 Double Beds

  • 28 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 1 King Bed

  • 28 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

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About this property

Delta Hotels by Marriott Richmond Downtown

Hotel with 2 restaurants, a short walk to Broad Street
2 restaurants, an indoor pool and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Delta Hotels by Marriott Richmond Downtown offers 298 accommodations with a safe and complimentary bottles of water. Select Comfort beds feature premium bedding. 49-inch Smart televisions come with premium cable channels and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Delta Hotels by Marriott Richmond Downtown's great location gets high marks from our customers. During your stay, you're just a quick walk from Broad Street. Enjoy features like free WiFi in public areas and a free area shuttle, plus 2 restaurants.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • Within a 10-minute walk of Broad Street and Virginia Commonwealth University
  • Free local-area shuttle service
  • Pets welcome for a fee
Delta Hotels by Marriott Richmond Downtown offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 13005 square feet (1208 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Delta Hotels by Marriott Richmond Downtown. A free area shuttle within 2.00 mi is available. For a fee, parking is available.

This 3.5-star Richmond hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 9:00 AM.
Delta Hotels by Marriott Richmond Downtown has 2 restaurants on site.

Languages

English, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 2 mi
  • Area shuttle
  • Parking on site (USD 24 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:00 AM for a fee: USD 10 to 18 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Free area shuttle
  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 13,005 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 16 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1986
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75 per stay
  • Weight limit: 50 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 18.00 per person
  • Self-parking fee: USD 24.00 per day (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Richmond Downtown
Delta Hotels Richmond Downtown Hotel
Crowne Plaza Richmond Downtown Hotel Richmond
Richmond Crowne Plaza
Crowne Plaza Richmond Downtown Hotel
Delta Hotels Marriott Richmond Downtown Hotel
Delta Hotels Marriott Richmond Downtown
Crowne Plaza Richmond Downtown
Delta Hotels by Marriott Richmond Downtown Hotel
Delta Hotels by Marriott Richmond Downtown Richmond
Delta Hotels by Marriott Richmond Downtown Hotel Richmond

Delta Hotels by Marriott Richmond Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 639 out of 1000 reviews" "
Rating 8 - Good. 217 out of 1000 reviews" "
Rating 6 - Okay. 79 out of 1000 reviews" "
Rating 4 - Poor. 34 out of 1000 reviews" "
Rating 2 - Terrible. 31 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Alisha M

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was very nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly, Mechanicsburg

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to restaurants, great service and property is awesome!
Stayed 1 night in Aug 2024

6/10 Okay

Alisha M

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Neil, Nassau

Stayed 2 nights in Jul 2024

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Douglass

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was very friendly!!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Steve

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a family/business trip.
Very friendly staff. Greeted right away and was treated very well. Hotel and room was very clean and well kept. Parking was very easy with the attached garage. Great location. Close to lots of fun things.
Stayed 1 night in Jul 2024

10/10 Excellent

Ethelind

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delta love
Great stay. Beautiful room.
Stayed 1 night in Jul 2024

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it is in the center of downtown.
Stayed 3 nights in Jul 2024

8/10 Good

Felicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. I truly enjoyed my stay. The rooms were clean and sanitary. The staff was very professional, friendly and accommodating. The hotel was very convenient to Brown’s Island, which is where an event was taking place we were attending. As a matter of fact it was within walking distance, and yes I would definitely stay again. The only thing that I would probably give two stars to is there buffet style breakfast. They do charge for breakfast and the items served Are pretty typical to what most hotels serve as a complementary breakfast.
Stayed 1 night in Jun 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
It’s kind of on the edge of downtown so I wouldn’t walk but seriously a 3-5min car ride to where most people would like to be.
Stayed 2 nights in Jun 2024

4/10 Poor

Tyler

Stayed 1 night in Jun 2024

10/10 Excellent

Dru

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jun 2024

10/10 Excellent

Jeffrey

Stayed 1 night in Jun 2024

10/10 Excellent

Roger, Rockwall

Great location!
Stayed 2 nights in Jun 2024

10/10 Excellent

Mirko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and Clean Hotel with Super friendly stuff
Stayed 1 night in May 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little off the beaten path, but still wslkable. Staff was awesome
Stayed 1 night in Jun 2024

10/10 Excellent

Jestina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay and easy concert access
Great location for Browns Island concert and downtown. Parking free with hotel key. Yummy crab cake in the 2nd floor restaurant and delicious buffet breakfast for about $20. Such friendly, kind, and helpful staff throughout the hotel. If in the area, definitely would stay again.
Stayed 1 night in May 2024

8/10 Good

James, Mineral

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We really like this property. Nobody did not like was paying $52 for two old fashions at the bar. They were not even that good. $26 for 1.25 oz of bourbon is ridiculous. For this reason, probably look elsewhere for our next trip.
Stayed 1 night in May 2024

8/10 Good

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
restaurant personnel were awesome.
Stayed 5 nights in May 2024