My family and I spent a week at this fabulous cottage. The layout was amazing, we were 12 people and always felt that we had space to ourselves. Our hosts were very fast to respond to our messages. The projector system in the living room was a lot of fun however we had no sound (only what little volume came out of the projector itself – not the huge, amazing sound system) for the majority of our trip. My husband tried to trouble shoot it, but that did not work. We reported the issue to the owners almost immediately however they only resolved the issue towards the end of our stay… The game room was so much fun as were the outdoor amenities, hot tub and jungle gym. One night (overnight) during our stay we got a lot of snow. The owners messaged me in the evening (before the snow fell) to give me heads up that someone would be there in the morning to clear the snow from the driveway, shovel and put salt down. Sure enough, the person was there as promised – We really appreciated this small gesture of notifying us, we didn’t have think about it or worry even before the snow started to fall!Advice to the owners, allow guests to have access to the additional fridge and freezer in the garage. With a rental unit that sleeps that many guests we really could have used the extra refrigerator space.Thank you for an amazing stay, we hope to return!