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Hotel Rio Lagartos

3.0 star property

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Photo gallery for Hotel Rio Lagartos

Dock
Outdoor pool
View from property
Deluxe Studio Suite, Sea View | Free WiFi, bed sheets
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Pool
  • Housekeeping

Explore the area

Map
Calle 14, 19, Río Lagartos, YUC, 97720
  • Municipal Palace
    ‪3 min walk‬
  • Malecón Río Lagartos
    ‪3 min walk‬
  • Rio Lagartos Lighthouse
    ‪4 min walk‬

Room options

View all photos for Deluxe Studio Suite, Sea View

Deluxe Studio Suite, Sea View | Free WiFi, bed sheets

Deluxe Studio Suite, Sea View

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Comfort Double Room, Garden View

Free WiFi, bed sheets

Comfort Double Room, Garden View

  • Partial sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Triple Room, Sea View

Comfort Triple Room, Sea View | Free WiFi, bed sheets

Comfort Triple Room, Sea View

  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Comfort Triple Room, Garden View

Comfort Triple Room, Garden View | Free WiFi, bed sheets

Comfort Triple Room, Garden View

  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Comfort Double Room, Partial Ocean View

Comfort Double Room, Partial Ocean View | Free WiFi, bed sheets

Comfort Double Room, Partial Ocean View

  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Rio Lagartos

Boardwalk/promenade hotel with rooftop terrace and 24-hour front desk
An outdoor pool, a restaurant and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli and a rooftop terrace are on-site.
Hotel Rio Lagartos offers 30 air-conditioned accommodations, with free toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. This Río Lagartos hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Rio Lagartos, you're just a quick walk from Municipal Palace. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a rooftop terrace, a terrace and TV in a common area
  • On-site recreation includes complimentary bicycles
  • Just a 3-minute walk from Municipal Palace and 4 minutes on foot from Rio Lagartos Lighthouse
Hotel Rio Lagartos offers its guests an outdoor pool and complimentary bicycles. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A rooftop terrace, tour/ticket assistance, and a garden are also featured at Hotel Rio Lagartos. Free self parking is available.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Hotel Rio Lagartos has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MXN 150 for adults and MXN 75 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Private picnics
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for MXN 100.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 150 for adults and from MXN 75 for children
  • Crib (infant bed) fee: MXN 100.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9 AM to 9 PM

Property is also known as

Hotel Hotel Rio Lagartos Rio Lagartos
Rio Lagartos Hotel Rio Lagartos Hotel
Hotel Hotel Rio Lagartos
Hotel Rio Lagartos Rio Lagartos
Rio Lagartos Rio Lagartos
Hotel Rio Lagartos Hotel
Hotel Rio Lagartos Río Lagartos
Hotel Rio Lagartos Hotel Río Lagartos

Hotel Rio Lagartos Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 103 out of 201 reviews
Rating 8 - Good. 73 out of 201 reviews
Rating 6 - Okay. 14 out of 201 reviews
Rating 4 - Poor. 7 out of 201 reviews
Rating 2 - Terrible. 4 out of 201 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Biosphere
Great destination
Stayed 1 night in Jan 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service
Staff are super helpful and friendly, the hotel is spotlessly clean. I really want to leave a good review as they are trying so hard, but there are shortcomings that could easily be addressed. The rooms are pretty basic and a couple of glasses, a hairdryer, extra towels etc would make a huge difference. Restaurant staff need proper training - they try very hard but seem unsure as to what they should be doing. They didn’t offer us the correct breakfast menu or explain options. There wasn’t much choice on the menu but food was ok.
Stayed 3 nights in Oct 2024

2/10 Terrible

Karen

I asked to cancel this hotel as it was an error. I wanted to book San Felipe in Baja California, not San Felipe in Cancun
Stayed 1 night in Nov 2024

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Un lindo hotel sencillo pero con una vista espe
Stayed 1 night in Oct 2024

10/10 Excellent

Tiffany

Stayed 1 night in May 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Terry

Stayed 2 nights in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Russell

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the quaintness of the hotel. It was clean and presented well. We didn’t like the food that we had ordered. This is why we give the 4 star review.
Stayed 1 night in Feb 2024

6/10 Okay

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was fine. The wifi was not good at all either in the room or the lobby. Basically non existent

8/10 Good

karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so nice! The lace was great!
Stayed 1 night in Oct 2023

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two day trip
Very comfortable hotel with a gorgeous warm pool. Hotel has its own dock where you can get picked up for waterboat tours.
Stayed 1 night in May 2023

10/10 Excellent

Francesca

Stayed 1 night in Feb 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and with the sunset dock.
Stayed 1 night in Jan 2023

10/10 Excellent

Stacy Jae

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay! Staff were accommodating and helpful.
Stayed 2 nights in Dec 2022

8/10 Good

Bradley L

8/10 Good

Tom

Stayed 2 nights in Dec 2022

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful place to stay in Rio, with great views, a nice pool, and food service starting at 7am so you don’t miss out on morning flamingo tours, etc.

2/10 Terrible

Cindy

Travelled with partner
Disliked: Staff & service
We were welcomed with a drink, and sent up 3 flights of stairs to our room (my husband is 70), The room was mediocre and overlooked the kids playground. No waterview and not romantic. When I asked for a room with a view I was told NO. I was informed that waterview suites were only for families. I made it clear I wasnt on vacation to sleep outside a playground. As no alternative was offered we moved to another hotel,

4/10 Poor

Isaac J.

Stayed 1 night in Nov 2022

10/10 Excellent

Lizet

Stayed 1 night in Oct 2022

2/10 Terrible

Roza, Lexington

Stayed 1 night in Sep 2022

8/10 Good

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

8/10 Good

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022