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JW Marriott Hotel Riyadh

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Photo gallery for JW Marriott Hotel Riyadh

Exterior
Royal Suite, 1 Bedroom | Living room | 55-inch LED TV with satellite channels, TV
Restaurant
View from room
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Room service
  • Gym
  • Housekeeping
  • Air conditioning

Explore the area

Map
7647 King Fahad Road, Riyadh, 13315-2174
  • The Boulevard Riyadh
    ‪7 min drive‬
  • Al-Raidah Digital City
    ‪7 min drive‬
  • King Saud University
    ‪7 min drive‬
  • Riyadh (RUH-King Khaled Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, City View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds, Non Smoking, City View

  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, City View

Suite, 2 Bedrooms, Non Smoking, City View | Minibar, in-room safe, desk, blackout curtains

Suite, 2 Bedrooms, Non Smoking, City View

  • 94 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, City View

Junior Suite, 1 King Bed, Non Smoking, City View | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Non Smoking, City View

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking, City View

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Executive Suite, 1 Bedroom, Non Smoking

  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed, Non Smoking

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, City View

Suite, 1 Bedroom, Non Smoking, City View | Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Non Smoking, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking, City View

Presidential Suite, 1 King Bed, Non Smoking, City View | Living room | 55-inch LED TV with satellite channels, TV

Presidential Suite, 1 King Bed, Non Smoking, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 3 Bedrooms, City View

Suite, 3 Bedrooms, City View | Minibar, in-room safe, desk, blackout curtains

Suite, 3 Bedrooms, City View

  • City view
  • Sleeps 7
  • 3 Double Beds

View all photos for Royal Suite, 1 Bedroom

Royal Suite, 1 Bedroom | Living room | 55-inch LED TV with satellite channels, TV

Royal Suite, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking (View)

Minibar, in-room safe, desk, blackout curtains

Room, 2 Single Beds, Non Smoking (View)

  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Non Smoking (View)

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking (View)

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Hilton Riyadh Hotel & Residences

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, (302)
The price is CHF 243
for 1 room
includes taxes & fees
10 Apr - 11 Apr
Hilton Riyadh Hotel & Residences

About this property

JW Marriott Hotel Riyadh

Eco-certified hotel with 6 restaurants and 2 outdoor pools
6 restaurants, 2 outdoor pools and a full-service spa are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a sauna and a 24-hour business centre are on-site. Housekeeping is available on request.
JW Marriott Hotel Riyadh offers 349 accommodations with minibars and a safe. A pillow menu is available. 55-inch LED televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

During your stay at JW Marriott Hotel Riyadh, you'll be within walking distance of Roman Sabratha. Features include free WiFi in public areas and free valet parking, plus 2 outdoor pools.
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Dining options include 6 restaurants and a coffee shop
  • Take a swim in the 2 outdoor pools
  • Indulge with body treatments, massages or body scrubs at Spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute drive from Al Ajlan Art Gallery and a few minutes from Roman Sabratha
  • Airport shuttle service available for a fee
JW Marriott Hotel Riyadh offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There are 6 restaurants on site, along with a coffee shop/cafΘ. Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service.

WiFi and wired Internet are free in public spaces. The eco-certified JW Marriott Hotel Riyadh also features spa services, a garden, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

This Riyadh hotel is smoke free.

Kitchen On 3 – On-site restaurant.
The Capital Lounge – On-site coffee shop. Open daily.
Fork and Pipe – On-site restaurant. Open daily.
JW Steakhouse – On-site restaurant. Open daily.
Glass Garden – On-site restaurant. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 6 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Fork and Pipe
  • Glass Garden
  • JW Steakhouse
  • Kitchen On 3
  • The Capital Lounge

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Health club
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JW Marriott Hotel Riyadh

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: SAR 160 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
JW Marriott Hotel Riyadh offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 10001219

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at JW Marriott Hotel Riyadh.

Property is also known as

Burj Rafal
Burj Rafal Hotel
Burj Rafal Hotel Kempinski
Burj Rafal Hotel Kempinski Riyadh
Burj Rafal Kempinski Hotel
Kempinski Burj Rafal
Kempinski Burj Rafal Hotel
Kempinski Hotel Burj Rafal
Rafal Hotel
Rafal Kempinski
Burj Rafal Kempinski Riyadh
Burj Rafal Hotel Hotel
Burj Rafal Hotel Riyadh
Burj Rafal Hotel Kempinski
Burj Rafal Hotel Hotel Riyadh
Burj Rafal Hotel Hotel Riyadh

JW Marriott Hotel Riyadh Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 89 out of 193 reviews
Rating 8 - Good. 60 out of 193 reviews
Rating 6 - Okay. 15 out of 193 reviews
Rating 4 - Poor. 14 out of 193 reviews
Rating 2 - Terrible. 15 out of 193 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mutaib

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mutaib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Akhtar

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean. And enjoyed their executive hours in the 4th floor.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ahmed

Stayed 2 nights in Nov 2024

10/10 Excellent

Raed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Limited walking area around the hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Yatra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Samir

Stayed 1 night in Feb 2024

8/10 Good

Mark, Oxford

Business traveller
Liked: Cleanliness, property conditions & facilities
Need better transport options
Stayed 3 nights in Mar 2023

4/10 Poor

Nasser

Stayed 4 nights in Feb 2023

10/10 Excellent

Musaed

Stayed 3 nights in Aug 2022

8/10 Good

Ali

Travelled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
The staff was very nice and helpful, hotel room was nice. Unfortunately the time I went they are undergoing construction so I didn’t get to enjoy the full experience of the hotel.
Stayed 2 nights in Jan 2022

10/10 Excellent

khalid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good Saudi Staff and extremely polite. well done.
Stayed 4 nights in Dec 2021

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

8/10 Good

faisal

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Amer

Liked: Cleanliness, property conditions & facilities, room comfort
خدمة الغرف كانت فقط سيئة ولا يتجاوبون ولا يردون واذا ردوا كل معلوماتهم غير صحيحه
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Amgad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
I don’t enjoy
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel!
Stayed 1 night in Jul 2021

4/10 Poor

Ridha

Disliked: Property conditions & facilities, room comfort
Inconvenience
Hotel should not be open for business during remodeling
Stayed 2 nights in Jun 2021

10/10 Excellent

Hussam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021

4/10 Poor

Firas

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
One-Night Business Trip Disappointment
I had high-expectations for my one-night stay at the hotel. but my overall experience was a disappointment. To list a few unpleasant surprises: - No one helped me with my bags (or attempted to) upon arrival or check-in. - mini bar was empty, no snacks or fruits in the room. called the room service and reception multiple times and they promised to fill the mini bar up...it took 4 hours. They sent me a complimentary basket of fruit and desert as an apology (that was nice but it came at 1 am in the morning!) Overall, it was overpriced with below average service and experience.
Stayed 1 night in Apr 2021

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
This is a good hotel that used to be run by Kempinski. I’ve stayed here more than 5 times. Now after being run by Marriot, the experience changed in a negative manner.
Stayed 1 night in Mar 2021

8/10 Good

Hasan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020