Holiday Inn Express & Suites Salem, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Salem, an IHG Hotel

Exterior
Premium bedding, in-room safe, desk, iron/ironing board
Exterior
Exterior
Room amenity

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Parking included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
991 Russell Dr, Salem, VA, 24153
  • Salem Memorial Football Stadium
    5 min drive
  • Roanoke College
    6 min drive
  • Salem Civic Center
    6 min drive
  • Roanoke, VA (ROA-Roanoke Regional)
    16 min drive

Room options

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Living Area, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Additional Living Area)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Walk-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication Access, Low Floor)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds (Additional Living Area)

  • Sleeps 6
  • 2 Queen Beds

Suite, Multiple Beds (Additional Living Area)

  • Sleeps 6
  • 2 King Beds

Standard Room, 2 Queen Beds, Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Double Beds, Accessible (Addnl Living Area, Comm Access)

  • Sleeps 6
  • 2 Double Beds

Suite, 2 Double Beds (Additional Living Area)

  • Sleeps 6
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible (Communication Accessible)

  • Sleeps 6
  • 2 Double Beds

Similar properties

About this property

Holiday Inn Express & Suites Salem, an IHG Hotel

Hotel in Salem with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, a snack bar/deli and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Holiday Inn Express & Suites Salem, an IHG Hotel offers 75 accommodations with a safe and free newspapers. Beds feature premium bedding. LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express & Suites Salem, an IHG Hotel. During your stay, you'll be close to Roanoke College. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 5-minute drive from Salem Memorial Football Stadium and 5 minutes from Haley Toyota Field at Salem Memorial Ballpark
Holiday Inn Express & Suites Salem, an IHG Hotel offers its guests a fitness centre and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

There's an onsite business centre. The business-friendly Holiday Inn Express & Suites Salem, an IHG Hotel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Salem hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, German, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 AM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 06 September to 28 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Salem
Holiday Inn Express Salem
Salem Holiday Inn Express
Holiday Inn Express Salem Hotel
Holiday Inn Express Suites Salem

Holiday Inn Express & Suites Salem, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 657 out of 1071 reviews" "
Rating 8 - Good. 254 out of 1071 reviews" "
Rating 6 - Okay. 80 out of 1071 reviews" "
Rating 4 - Poor. 51 out of 1071 reviews" "
Rating 2 - Terrible. 29 out of 1071 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Dan

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We arrived late around 10 PM and just wanted to go to bed but the key card they provided would not work in our room. We tried 3 keys until they finally had to give us a new room. We had to downgrade from a king bed to 2 queens.
Stayed 1 night in Aug 2024

8/10 Good

Charles

Travelled with partner
Very clean and attractive rooms and common spaces. Reasonable price for the area.
Stayed 1 night in Aug 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
somehow they missed our room did not clean it.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

shayna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early. Blonde lady manager upgraded as let us in a room. Very kind. Place was clean. Friendly, helpful staff
Stayed 4 nights in Aug 2024

8/10 Good

Darwin

Liked: Staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Michele

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
Checked in late- by myself and the front desk attendant completed my check in and announced to everyone standing in the lobby what room she put me in. When I told her I wanted another room she said that is how they were trained. The women behind me snickered and I said “do you want my room” and the attendant told me to not be rude. Room was dirty- food in the sitting chair. Drain was out of tub. No laundry bag. Horrible experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Samuel

Liked: Staff & service, property conditions & facilities
Very pleased with our visit
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet. Comfortable. Breakfast preparer was friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Aug 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
ok
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Close location to our event Courteous staff
Stayed 1 night in Aug 2024

6/10 Okay

Thomas

Stayed 1 night in Aug 2024

10/10 Excellent

Daren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice people, clean hotel, great bed and pillows.
Nice people at the front desk, very friendly. Got a great sleep and continued my road trip.
Stayed 1 night in Aug 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Teresa
It was a very pleasant stay. Delicious and convenient breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Rob

Stayed 1 night in Jul 2024

4/10 Poor

Tracey

Liked: Property conditions & facilities
Noisy room
When I checked in, the gentleman told me that I may hear some noise bc my room was right by the breakfast area. Well, I didn't expect around 4:30am ish to sound like they were pounding on the wall and coming in my room. Do NOT stay in room 107. They need to use this room for storage not for guests. Also, on the bathroom floor there was other people's hair. They just need to make sure things are a little more tidy. Then for breakfast, the pancake machine was down. So I might would stay again but NOT in room 107!!!!!!!
Stayed 1 night in Jul 2024

8/10 Good

Stephen

Stayed 2 nights in Jul 2024

10/10 Excellent

Harsha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property!
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas C

Stayed 2 nights in Jul 2024

10/10 Excellent

Marfredo, Hollis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff.
Stayed 1 night in Jul 2024

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was A . The lady who set it up was very friendly. I also enjoyed the room size and water pressure. Only thing I didn’t like, and there is only so much the night guy at the front desk could do, and that is loud noisy children that should never have been put on the 3rd floor. I wish there were stores nearby, but the pool was nice and had a hot tub.
Stayed 1 night in Jul 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024