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Best Western The Inn At Rochester Airport

2.5 star property

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Photo gallery for Best Western The Inn At Rochester Airport

Lobby
Reception
Property amenity
Individually furnished, desk, laptop workspace, iron/ironing board
Individually furnished, desk, laptop workspace, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym

Explore the area

Map
395 Buell Road, Rochester, NY, 14624
  • University of Rochester
    ‪4 min drive‬
  • Strong Memorial Hospital
    ‪4 min drive‬
  • Rochester Institute of Technology
    ‪8 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪10 min walk‬

Room options

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed) | Individually furnished, desk, laptop workspace, iron/ironing board

Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Ballroom

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Larger Room)

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Larger Room)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator | Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator | Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Fairfield Inn Marriott Rochester Airport

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, (872)
The price is CHF 114
for 1 room
includes taxes & fees
13 Apr - 14 Apr
Fairfield Inn Marriott Rochester Airport

About this property

Best Western The Inn At Rochester Airport

Hotel in Rochester with free breakfast and free airport shuttle
This smoke-free hotel features a fitness centre, a 24-hour business centre and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a microwave in a common area, a business centre and a 24-hour front desk are on-site. Change of towels is available on request
Best Western The Inn At Rochester Airport offers 59 accommodations with coffee/tea makers and complimentary newspapers. Each accommodation is individually furnished. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Best Western The Inn At Rochester Airport. During your stay, you'll be close to University of Rochester. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Extended parking available for a fee
  • Amenities include a 24-hour business centre, a computer and multilingual staff
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from University of Rochester and 7 minutes from Strong
  • Free airport shuttle service
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. A roundtrip airport shuttle is free (available 24 hours). A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Best Western The Inn At Rochester Airport. Free self parking is available.

This Rochester hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle
  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western The Inn At Rochester Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Inn Rochester Airport
Best Western Rochester Airport
The At Rochester Rochester
Best Western The Inn At Rochester Airport Hotel
Best Western The Inn At Rochester Airport Rochester
Best Western The Inn At Rochester Airport Hotel Rochester

Best Western The Inn At Rochester Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 436 out of 1145 reviews
Rating 8 - Good. 370 out of 1145 reviews
Rating 6 - Okay. 175 out of 1145 reviews
Rating 4 - Poor. 91 out of 1145 reviews
Rating 2 - Terrible. 73 out of 1145 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Wilber

Travelled with family
Not good service
Stayed 1 night in Dec 2024

10/10 Excellent

Ed

All good
Stayed 1 night in Dec 2024

10/10 Excellent

Lynn, Hammondsport

Stayed 1 night in Dec 2024

10/10 Excellent

Le Duc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Economical Hotel Close to Airport
This was an economical choice for a quick overnight stay close to the airport. The room was clean, and the bed was comfortable.
Stayed 1 night in Dec 2024

4/10 Poor

Jamie

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I specifically stayed here because everything on the website and when you called and talked to the desk they said they had a breakfast that started at 6 AM. Not the case. They have a paper note on the wall that says 7 AM. Not a big deal but I had to spend money on breakfast all week.
Stayed 4 nights in Dec 2024

10/10 Excellent

Maria

Stayed 2 nights in Dec 2024

8/10 Good

Dr. Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best Best Western I have ever had the pleasure of staying.
Stayed 1 night in Dec 2024

8/10 Good

Lacy

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Mayumi

Stayed 2 nights in Dec 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Brice

Business traveller
Liked: Cleanliness
The facilities were fine, the accommodations were as expected - all good. The alarm clock in the empty room next to me went off at midnight for 15 minutes until I called down to the front desk. Then it went off again at 5am for another 15 minutes but no one would answer after calling several times. I had to go down and ask someone to shut the alarm off. Staff was friendly and I have nothing against them but they were not easily available when called. Room phone didn’t work to call front desk. Used my cell to call the hotel.
Stayed 1 night in Dec 2024

8/10 Good

Elayne

Liked: Cleanliness, staff & service, property conditions & facilities
I stay here every time I fly to Rochester. Always perfect.
Stayed 1 night in Nov 2024

10/10 Excellent

Nina

Stayed 1 night in Nov 2024

6/10 Okay

Mckensie

Stayed 1 night in Nov 2024

10/10 Excellent

Lynne

Travelled with partner
Liked: Cleanliness, staff & service
Close to the airport
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasantly surprised by cleanliness.
Stayed 1 night in Dec 2024

10/10 Excellent

Joan

Liked: Staff & service, amenities, property conditions & facilities
Convenient, great location to airport, staff is really nice
Stayed 1 night in Dec 2024

10/10 Excellent

Jeremy

Stayed 1 night in Nov 2024

8/10 Good

Neile

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle service to the airport in the morning was wonderful and convenient. Tried to call hotel on the way back from my trip to get the shuttle and no one answered both times I called and had to pay Lyft $15 to go barely 5 minutes
Stayed 1 night in Nov 2024

4/10 Poor

Ellison

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Funky, moldy smell in room and hallway as if they were using a product to try and make the smell. Very outdated and felt old. Beds not comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Andrelece

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff, grateful.
Stayed 1 night in Nov 2024

10/10 Excellent

Saw

Stayed 1 night in Nov 2024

8/10 Good

daniel

Stayed 1 night in Nov 2024