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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Front of property
Standard Room, 1 King Bed, Non Smoking | Bathroom | Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels
Property amenity
Lobby
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Reviews

6.4 out of 10

Popular amenities

  • Housekeeping
  • Gym
  • Pet-friendly
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
1956 Lyell Ave, Rochester, NY, 14606
  • Rochester Riverside Convention Center
    ‪6 min drive‬
  • Strong
    ‪7 min drive‬
  • University of Rochester
    ‪7 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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  • Free WiFi
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The price is CHF 72
for 1 room
includes taxes & fees
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About this property

Quality Inn

Hotel in Rochester with free breakfast and fitness centre
A fitness centre, coffee/tea in a common area and a business centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a garden and a TV in a common area are on-site. Housekeeping is available on request.
Quality Inn offers 86 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn. During your stay, you'll be close to University of Rochester. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a business centre, a lift and an ATM
  • On-site recreation includes a gym
  • 7 minutes by car from Strong and 7 minutes from University of Rochester
  • Dogs welcome for a fee
Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is available daily. A fitness centre, a vending machine, and a garden are also featured at the business-friendly Quality Inn. Free self parking is available.

This Rochester hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quinta Inn Hotel Rochester North
Quinta Inn Rochester North
La Quinta Inn Rochester Hotel Rochester
Quinta Rochester North
Radiance Inn Rochester
Radiance Inn
Radiance Rochester
Radiance Inn Suites
Quality Inn Hotel
Radiance Inn Suites
Quality Inn Rochester
Quality Inn Hotel Rochester

Quality Inn Reviews

Reviews

6.4
Rating 10 - Excellent. 170 out of 1000 reviews
Rating 8 - Good. 272 out of 1000 reviews
Rating 6 - Okay. 237 out of 1000 reviews
Rating 4 - Poor. 154 out of 1000 reviews
Rating 2 - Terrible. 167 out of 1000 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Traci

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for a peaceful stay
Stayed 1 night in Dec 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my self
Stayed 1 night in Dec 2024

2/10 Terrible

Kyle

Disliked: Cleanliness, amenities, property conditions & facilities
Never checked in
Stayed 1 night in Nov 2024

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice motel.
Nice motel. 2nd time staying here. Easy access to airport!
Stayed 1 night in Nov 2024

2/10 Terrible

Kyle

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The worst
Stayed 1 night in Nov 2024

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was comtable and very clean, Staff very nice.I would highlly recommed them tp everyone.
Stayed 1 night in Nov 2024

6/10 Okay

Buddah

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

LAURA

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Michael, Orleans

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality inn was pretty much as advertised
Stayed 1 night in Oct 2024

2/10 Terrible

Mahoganey

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When you first get to the property it’s a bunch of trash or whatever outside the property and then going into the property it’s a foul smell the floors to the room was very sticky the bathroom light kept flickering and toilet kept getting clogged
Stayed 2 nights in Jul 2024

10/10 Excellent

JOSEPH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2024

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice breakfast area for on the go travelers.
Stayed 2 nights in Nov 2024

6/10 Okay

Micheal

Stayed 1 night in Oct 2024

8/10 Good

Timothy

Liked: Staff & service
I was in from out of town working construction, so it was a great place to stay. Convenient location for me.
Stayed 1 night in Oct 2024

6/10 Okay

Steven

Liked: Room comfort
Stayed 3 nights in Oct 2024

4/10 Poor

Amandeep

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Tai

Travelled with family
Disliked: Cleanliness, amenities
you can put lipstick on a pig, but its still a pig. You'll see many examples of how they make it look like its a premium hotel but its an expensive two star. busted hotel cart, the wrap is peeling off the quarter round. Why didn't they just paint the quarter round. hallways are dark. should of stayed at a best western
Stayed 1 night in Oct 2024

6/10 Okay

Andres

Business traveller, Travelled with group
Disliked: Staff & service
The guy on the loby its very rude
Stayed 1 night in Oct 2024

2/10 Terrible

Tiffany

Business traveller
Disliked: Cleanliness, property conditions & facilities
Bed was disgusting, many stains andnholes. The walls might have had blood on them and the ceiling in my bathroom looked like falling apart (hope no lead!!)
Stayed 1 night in Oct 2024

2/10 Terrible

Tom

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse, stay ever, do not book a reservation here.
One of the worst hotel experiences I’ve had in a long time. Constant dripping of the faucet in the tub could not stop it. Phone cord for the receiver was missing. Couldn’t even call the front desk. Door and the stairway on the bottom floor was broken, knob came off in my hand as I tried to open it. Breakfast was horrible, no fresh fruit, nectarines were like solid rocks, and the apples were spoiled. Person at the front desk was unavailable in the morning, finally found the person after about 15 minutes, express my concern about the condition of the hotel, he didn’t seem Too interested in hearing me.
Stayed 1 night in Oct 2024

6/10 Okay

Tyra

Disliked: Cleanliness, property conditions & facilities
Thumbs down
Stayed 1 night in Oct 2024

6/10 Okay

Jerry

Disliked: Cleanliness, staff & service
We had a room that had a issue with the smell of urine on it seemed like the bed cover and it sounded like a water leak above the bath room. It is beside an airport and it wasn't busy but you should be ready for an occasional departure.
Stayed 1 night in Sep 2024

4/10 Poor

Angela

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Odalis

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great choice for that price
The room was upgraded, spacious. It was only one night but the room was very confortable.
Stayed 1 night in Sep 2024