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Hôtel de l'Univers

3.0 star property

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Photo gallery for Hôtel de l'Univers

Front of property
Bar (on property)
Terrace/patio
Interior detail
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Breakfast available
  • Free WiFi

Explore the area

Map
12 Place Châteaubriand, Saint-Malo, Ille-et-Vilaine, 35400
  • St. Malo Citadel
    ‪3 min walk‬
  • St. Malo Beach
    ‪5 min walk‬
  • Saint-Malo Ferry Port
    ‪20 min walk‬
  • Dinard (DNR-Dinard - Pleurtuit - Saint-Malo)
    ‪14 min drive‬

Room options

View all photos for Superior Quadruple Room - Castle View

Superior Quadruple Room - Castle View | Premium bedding, Select Comfort beds, in-room safe, desk

Superior Quadruple Room - Castle View

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds OR 1 Double Bed and 2 Single Beds

View all photos for Comfort Single Room

Comfort Single Room | Premium bedding, Select Comfort beds, in-room safe, desk

Comfort Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Double Room with Castle View

Premium bedding, Select Comfort beds, in-room safe, desk

Comfort Double Room with Castle View

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Twin Room

Premium bedding, Select Comfort beds, in-room safe, desk

Comfort Twin Room

  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Triple Room

Superior Triple Room | Premium bedding, Select Comfort beds, in-room safe, desk

Superior Triple Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Superior Quadruple Room

Premium bedding, Select Comfort beds, in-room safe, desk

Superior Quadruple Room

  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Superior Double Room

Premium bedding, Select Comfort beds, in-room safe, desk

Superior Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, Select Comfort beds, in-room safe, desk

Comfort Double Room

  • 11 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior triple room with castle view

Premium bedding, Select Comfort beds, in-room safe, desk

Superior triple room with castle view

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

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About this property

Hôtel de l'Univers

Hotel with a 24-hour front desk, a short walk to St. Malo Beach
This smoke-free hotel features a bar/lounge, a business centre and conference space. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
Hôtel de l'Univers offers 64 accommodations with a safe and a hairdryer. This accommodation is furnished with desks and desk chairs. Select Comfort beds feature premium bedding. This Saint-Malo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered on a daily basis and in-room massages can be requested.
During your stay at Hôtel de l'Univers, you're just a quick walk from St. Malo Beach. You'll find features such as free WiFi in public areas, plus a bar and a business centre.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a business centre and 5 meeting rooms
  • 5 minutes by foot from St. Malo Beach and a 4-minute drive from Saint-Malo Ferry Port
  • Cats and dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. Business amenities include a business centre and 5 meeting rooms. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 2691 square feet (250 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hôtel de l'Univers.

This 3-star Saint-Malo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • A bar/lounge

Things to do

  • Bicycle storage

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,691 square feet of conference space
  • 5 meeting rooms
  • Business centre

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (81 centimetre wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchairs on site

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Office
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Only dogs and cats are allowed
  • Weight limit: 22 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 12.0 per night.
  • Cots (infant beds) are available for EUR 6.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.35 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 7.5 for children
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: EUR 6.0 per day
  • Rollaway bed fee: EUR 12.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

de l'Univers Saint-Malo
Hôtel de l'Univers
Hôtel de l'Univers Saint-Malo
Hôtel l'Univers Saint-Malo
Hôtel l'Univers
l'Univers Saint-Malo
Hôtel de l'Univers Hotel
Hôtel de l'Univers Saint-Malo
Hôtel de l'Univers Hotel Saint-Malo

Hôtel de l'Univers Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 165 out of 419 reviews
Rating 8 - Good. 187 out of 419 reviews
Rating 6 - Okay. 54 out of 419 reviews
Rating 4 - Poor. 11 out of 419 reviews
Rating 2 - Terrible. 2 out of 419 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Jordyn

Liked: Cleanliness, staff & service
The property its self is fine, it’s the noise below it and down the street from all the restaurant/bars they stayed open late. Could also hear everyone in the hall.
Stayed 1 night in Nov 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good well located hotel with fantastic bar
Stayed 2 nights in Sep 2024

6/10 Okay

Gigi

Stayed 2 nights in Sep 2024

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location , surrounded by restaurants and bakery’s . Beautiful scenery and lovely beach and walks on wall. Can be a little noisy outside but we did stay on a Friday night !
Stayed 1 night in Aug 2024

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
This is the 2nd time we’ve chosen to stay in this hotel, this time our bedroom and the bathroom were much bigger and very comfortable. Overlooking the inner courtyard meant it was very quiet. The location couldn’t be better, a minute walk from the sea wall and beach in one direction and shops, restaurants etc in the other. Staff were friendly and very helpful. We had our dog with us and she was made just as welcome. We’ll certainly stay there again but avoid August as, with the French on holiday, St Malo was extremely busy, we’d prefer a quieter time!
Stayed 2 nights in Aug 2024

4/10 Poor

Laura

Travelled with family
Liked: Cleanliness
Smoke goes right in the front door with all the smokers in the restaurant out front. Could smell smoke linger in the halls and stairs. Uncomfortable beds made for a bad stay for me. Great location though.
Stayed 2 nights in Jul 2024

4/10 Poor

Laura

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Room 107 spacious for a family of 4. Clean room and bathroom. 2 of the 3 beds were comfortable with mattress toppers but the main bed didn’t have mattress toppers like the other ones had, so was not comfortable. Too many smokers right outside hotel at their restaurant, and smoke went right into the lobby as the doors opened. I could smell smoke in the lobby, hallway, and stairs. You had to walk through the smoke in front of the front door to enter into the front door. Not healthy for air quality given the tobacco use out front. No mini fridge to keep leftover perishable food (or baby food if needed), no electric kettle, and no coffee maker in rooms which is pretty standard now. No water purification refilling station in lobby to cut down plastic water bottles for the environment. I think the hotel could improve by making 4 changes if they wished to improve it for customers. 1. Make a big non-smoking area in the front of the hotel restaurant, and put a limited smoking section far off to the side (nowhere close to where guests have to walk by to get into the hotel). Or better, would be to not allow any smoking at the restaurant outside. 2. add mini fridges, electric kettles, and coffee makers to the rooms. 3. Add water purification bottle refilling station downstairs in lobby. 4. Add free coffee and tea in lobby.
Stayed 2 nights in Jul 2024

10/10 Excellent

Franco, Pickering

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place inside the walls.
Stayed 1 night in Jul 2024

10/10 Excellent

Dayna, Redondo Beach

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in a perfect location to explore the walled city.
Stayed 1 night in Jun 2024

8/10 Good

J

Stayed 1 night in Jun 2024

4/10 Poor

Russell

Disliked: Amenities
Room was fine, breakfast was expensive, staff forced me to pay for another room (because we had 4 guests total) despite the fact I reserved the 4 bed room online. The floors and walls are paper thin, so I learned the entire life story of the people staying above us. We asked the front desk for some tissues, because there weren’t any in the room. The lady told us that since they were only a 3 star hotel, they didn’t have any. I was unaware that tissues are only available in 4 star hotels Also parking is a nightmare, the front door was broken so I had to enter and leave the hotel through the bar (with stairs) with my son’s stroller. Everything else was amazing.
Stayed 1 night in Apr 2024

10/10 Excellent

june

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing we didn't like about the hotel or it's facilities
Stayed 3 nights in Mar 2024

6/10 Okay

Gideon

Liked: Cleanliness, staff & service
Disliked: Room comfort
Central, friendly but basic and issues with smell
Positives - central location, friendly check-in service. Negatives - we had issue with neighbors smoking the whole night which with a draft coming through our door, filled our room with smoke smell. Keeping our window open the whole night did not really help. So overall we had quite a bad nights sleep which impacts the whole experience. Reception was quick to try help but the smell was still there unfortunately. Bathroom also smelled a bit (drain smell) so we kept the door closed. Basic and small room with no amenities like kettle, coffee or fridge. But otherwise it was ok, relatively modern and very central location (no parking though)
Stayed 1 night in Aug 2023

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
poor breakfast arrangements
Stayed 1 night in Aug 2023

10/10 Excellent

Anne

Stayed 2 nights in Aug 2023

10/10 Excellent

Jonathan

Stayed 1 night in Aug 2023

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is the perfect spot to stay in Saint Malo. Just inside the walls and very close to parking (no stairs for suitcases). It is also right next to access to the ramparts. Lost of delicious food options near by including the restaurant at the hotel, which is lively and filled with customers. The rooms are a nice size and very clean. Honestly, I was worried with the rating but the hotel is much better than the overall rating suggests. Also, it is not loud at night. At least our room was not.
Stayed 1 night in Jun 2023

6/10 Okay

Mike

Travelled with partner
Disliked: Cleanliness
Strong smell of smoke in corridors. Could do with usb plugs. Could make better use of its history and position with better decor. Very convenient for exploring St Malo
Stayed 1 night in Mar 2023

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Overnight stay as part of road trip, will stay again.
Stayed 1 night in Jul 2022

8/10 Good

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

10/10 Excellent

Julie

Stayed 1 night in Feb 2022

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021