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Mercure White Hart Hotel Salisbury and Apartments

4.0 star property

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Photo gallery for Mercure White Hart Hotel Salisbury and Apartments

Property amenity
Meeting facility
Exterior
Premium bedding, desk, laptop workspace, blackout curtains
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Air conditioning
  • Room service

Explore the area

Map
St John Street, Salisbury, England, SP1 2SD
  • Salisbury Cathedral
    ‪5 min walk‬
  • Market Square
    ‪6 min walk‬
  • Old Sarum
    ‪5 min drive‬
  • Southampton (SOU)
    ‪37 min drive‬

Room options

View all photos for Privilege, Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Privilege, Room, 1 King Bed

  • 14 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Double Bed

Premium bedding, desk, laptop workspace, blackout curtains

Apartment, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Apartment, 1 Double Bed

Premium bedding, desk, laptop workspace, blackout curtains

Family Apartment, 1 Double Bed

  • 39 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room, 1 Double Bed

Premium bedding, desk, laptop workspace, blackout curtains

Classic Twin Room, 1 Double Bed

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 1 Queen Bed, Accessible

Premium bedding, desk, laptop workspace, blackout curtains

Apartment, 1 Queen Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Double Bed

Premium bedding, desk, laptop workspace, blackout curtains

Apartment, 1 Double Bed

  • 39 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Single Bed

Classic Room, 1 Single Bed | Premium bedding, desk, laptop workspace, blackout curtains

Classic Room, 1 Single Bed

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Mercure White Hart Hotel Salisbury and Apartments

Hotel with a 24-hour front desk, a short walk to Salisbury Cathedral
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service and conference space are on-site. Housekeeping is available on request.
Mercure White Hart Hotel Salisbury and Apartments offers 68 air-conditioned accommodations with a hairdryer and an iron/ironing board. Beds feature premium bedding. Satellite televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Mercure White Hart Hotel Salisbury and Apartments. During your stay, you're just a quick walk from Salisbury Cathedral. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy British cuisine while dining at Squires Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Just a 5-minute walk from Salisbury Cathedral and 11 minutes by car from New Forest National Park
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1582 square feet (147 square metres) and includes conference space. The business-friendly Mercure White Hart Hotel Salisbury and Apartments also features a garden, coffee/tea in common area, and a fireplace in the lobby. Parking is available for a fee.

This 4-star Salisbury hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 9:30 AM.
Squires Restaurant – This restaurant specialises in British cuisine and serves lunch and dinner.
Spires Bar – This bar only serves light fare.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 7.50 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Spires Bar
  • Squires Restaurant

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 1,582 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per accommodation, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.95 per person
  • Uncovered self-parking fee: GBP 7.50 per night
  • Pet fee: GBP 10 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure White Hart Salisbury Hotel Salisbury
Mercure White Hart Salisbury Hotel
Mercure White Hart Hotel
Mercure White Hart Salisbury
Mercure White Hart
Mercure Salisbury
Accor White Hart Salisbury
Mercure White Hart Salisbury
Mercure White Hart Hotel Salisbury and Apartments Hotel
Mercure White Hart Hotel Salisbury and Apartments Salisbury

Mercure White Hart Hotel Salisbury and Apartments Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 243 out of 659 reviews
Rating 8 - Good. 277 out of 659 reviews
Rating 6 - Okay. 98 out of 659 reviews
Rating 4 - Poor. 31 out of 659 reviews
Rating 2 - Terrible. 10 out of 659 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

neil

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel exceeded my expectations with its warm and welcoming staff. From check-in to check-out, they were friendly, attentive, and always ready to assist with a smile. The room was spotlessly clean, well-maintained, and had all the necessary amenities for a comfortable stay. The fresh linens and pleasant fragrance made it feel like a home away from home. Every detail reflected the hotel’s commitment to quality and guest satisfaction. The exceptional service and pristine environment made my stay truly enjoyable. Without a doubt, I will be returning on my next visit and highly recommend this place to others. Big plus! It was dog friendly.
Stayed 2 nights in Feb 2025

8/10 Good

Johanna

Liked: Cleanliness, staff & service
I've been going to the White Hart for 30 years and thank goodness it still retains it's old world charm, especially in the lounge area (please get rid of the music coming through the speakers). The staff are the icing on the cake. Kind and attentive they try their best to help their visitors. Especially Georgina on reception and I think it was Alex in catering. The staff are what makes this place feel safe and friendly for a lone female traveller. Facilities in the building are a bit tired, my shower room definitely needed blinds on the very large Georgian windows. Even though the glass was non-transparent when the light was on in the shower room one's silhouette must have been visible to the outside world. The shower itself only produced a lukewarm dribble - that might be because I was not using it properly
Stayed 1 night in Feb 2025

10/10 Excellent

Stig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great find!

Quick weekend visit, not sure i've ever been to a hotel where the staff have been more friendly. It was as if it was a long lost family reunion. The building is oldish and characterful in a good way. Our room was lovely and quiet, spacious too. I was going to give the bed a 5 star rating but then i thought i had to find something to criticise, the only thing was i heard a twang from a bed spring, that was it, perfect night's sleep apart from a "twang". I can heartily recommend this place to stay. It was lovely. Oh, and it's so convenient to town too.
Stayed 1 night in Feb 2025

8/10 Good

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip nice hotel

Stayed 1 night in Feb 2025

4/10 Poor

Mike

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lovely people, great customer service but whole hotel passed it's expiry date, it's dirty, worn
Stayed 1 night in Feb 2025

10/10 Excellent

suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Laurence

Liked: Staff & service, amenities, property conditions & facilities
Classic older hotel with friendly, helpful staff. However, there is no lift and the stairs were a little difficult at my age.
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Really nice room (privilege) and dog came. Central and nice breakfast
Stayed 1 night in Jan 2025

10/10 Excellent

Jemma

Stayed 1 night in Jan 2025

4/10 Poor

David

Business traveller
Tatty building. Tiny bathroom - couldn't get into the shower because it was so awkward. Tiny sink. Room was freezing and heating limited. Nothing about was good apart from the receptionist who was efficient. Never again.
Stayed 1 night in Jan 2025

10/10 Excellent

R

Stayed 1 night in Jan 2025

2/10 Terrible

michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Many problems initially with access to room, lighting issues, no heating to start with, shambolic introduction to our stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Jemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

GRAHAM, Greensboro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff, great breakfast
Stayed 2 nights in Nov 2024

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
The hotel is a good base for a visit to Salisbury
Stayed 3 nights in Nov 2024

8/10 Good

nigel

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very convenient for Salisbury Cathedral, Guildhall Market, Poultry Cross, tons of shopping, very accessible. Staff are excellent, very friendly & helpful. Great breakfast included. Hotel has a parking lot, additional cost of 7.50 GBP daily. Worth it if you have a car. About 20 minute drive to Stonehenge. Great place!
Stayed 3 nights in Oct 2024

6/10 Okay

Gaynor

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities
An older property but comfortable. Staff were pleasant.
Stayed 1 night in Oct 2024

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Portions of the hotel have been renovated and are very nice. We stayed in a renovated portion.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2024

8/10 Good

Wayne, Oxnard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Thomas More

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was excellent I cannot fault much.
Stayed 2 nights in Sep 2024