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Crystal Inn Hotel & Suites Salt Lake City

3.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crystal Inn Hotel & Suites Salt Lake City

Front of property
Indoor pool, open 6:00 AM to midnight, pool loungers
Front of property
Premium bedding, in-room safe, desk, laptop workspace
Free daily continental breakfast

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly

Explore the area

Map
230 W 500 S, Salt Lake City, UT, 84101
  • Salt Palace Convention Center
    10 min walk
  • Capitol Theater
    14 min walk
  • Vivint Arena
    14 min walk
  • Salt Lake City, UT (SLC-Salt Lake City Intl.)
    10 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard King, Jetted Tub, Non Smoking

Standard King, Jetted Tub, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard King, Jetted Tub, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Queen, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Double Queen, Non Smoking

  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard King with Sofa bed, Non Smoking

Standard King with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard King with Sofa bed, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Non Smoking

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Double Queen, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Family Double Queen, Non Smoking

  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Large Single Sofa Bed

View all photos for Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

Executive Suite, 1 King Bed, Jetted Tub, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King Bar, Non Smoking

King Bar, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

King Bar, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard King, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard King, Non Smoking

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Crystal Inn Hotel & Suites Salt Lake City

Hotel with free breakfast, near Vivint Arena
Along with an indoor pool, this hotel has a fitness centre and a snack bar/deli. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a sauna, a 24-hour business centre and a business centre. Housekeeping is available on request.
Crystal Inn Hotel & Suites Salt Lake City offers 175 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

This Salt Lake City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Crystal Inn Hotel & Suites Salt Lake City gets high marks from our customers. During your stay, you're just a quick walk from Pioneer Park. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have really good things to say about the accommodation, from the comfy beds and overall comfort to the cleanliness and spaciousness
  • Within a 15-minute walk of Salt Palace Convention Center and Vivint Arena
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Crystal Inn Hotel & Suites Salt Lake City offers its guests an indoor pool, a sauna, and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 2508 square feet (233 square metres) and includes conference space. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Crystal Inn Hotel & Suites Salt Lake City. You'll have access to the health club at a partner property. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

Guests are served a free continental breakfast on weekdays from 6 AM to 9:00 AM and at the weekend from 7 AM to 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6 AM to 9:00 AM on weekdays and 7 AM to 10 AM on weekends
  • Snack bar/deli

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 2,508 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 113.82 per pet, per stay (maximum USD 227.64 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 113.82 per pet, per stay (maximum USD227.64 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 6:00 AM to midnight
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Crystal Inn Hotel & Suites Salt Lake City.

Property is also known as

Crystal Inn Hotel Down Town
Crystal Inn Hotel Salt Lake City Down Town
Crystal Salt Lake City Down Town
Crystal Inn Hotel Salt Lake City Downtown
Crystal Inn Hotel & Suites Salt Lake City - Downtown Utah
Crystal Inn Hotel And Suites Salt Lake City - Downtown
Crystal Hotel Salt Lake City
Crystal Inn Hotel
Crystal Salt Lake City Downtown
Crystal Inn Hotel Suites Salt Lake City Down Town

Crystal Inn Hotel & Suites Salt Lake City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2059 out of 2972 reviews" "
Rating 8 - Good. 621 out of 2972 reviews" "
Rating 6 - Okay. 190 out of 2972 reviews" "
Rating 4 - Poor. 66 out of 2972 reviews" "
Rating 2 - Terrible. 36 out of 2972 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Chengyu

Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities
The breakfast was well above average! Delicious fresh fruit and hot food with lots of selections to choose from.
Stayed 1 night in Aug 2024

6/10 Okay

Patrick

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

ARDEN W

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

2/10 Terrible

Anthony

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy my stays at this property. Appreciate the onsite roving security guard too!
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Griselda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Eugene

Liked: Staff & service, property conditions & facilities
Appreciated the shuttle from Amtrak.
Stayed 1 night in Aug 2024

10/10 Excellent

Alexander

Stayed 1 night in Aug 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Shana

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location of the hotel
Stayed 1 night in Aug 2024

8/10 Good

Aihua

Room is spacious, clean. It is very convenient that it provides laundry for guests. Close to everything. I strongly recommend this hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Peiqi, Garden Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well run, great staff, great location.
Stayed 1 night in Aug 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very kind, the rooms were clean, the shuttle from the airport was on time and it really helps. Pretty satisfied with my staying at the resort!
Stayed 2 nights in Aug 2024

6/10 Okay

Mickal

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
nothing
Stayed 2 nights in Aug 2024

10/10 Excellent

Shaun

Stayed 1 night in Aug 2024

8/10 Good

Fumiyo

Liked: Cleanliness
Stayed 1 night in Aug 2024

4/10 Poor

Katarina

Liked: Amenities
Disliked: Staff & service
Staff made check-in a nightmare with my service dog. I called beforehand for room accommodations (top floor to reduce noise that triggers my ptsd) and to let them know I was bringing my service dog. Staff on the phone said everything would be taken care of, but when I got to the front desk, rude older management lady kept trying to put me in a first floor “pet room,” and I had to explain that my dog is not a pet multiple times. Even at non-pet friendly hotels I have never been hassled like I was here. They forgot to give me my “VIP” check in experience and called me when I was already in the room to come back down for my free water… not very welcoming, understanding, or friendly. Disappointing experience that ruined it for me. Room was fine though.
Stayed 1 night in Aug 2024

10/10 Excellent

Yongling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

Jeffrey Allen Corp c/o

Travelled with partner
Disliked: Amenities
Good location but property is worn
Stayed 1 night in Aug 2024

10/10 Excellent

Jeong Hee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 1 night in Aug 2024