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Am Neutor Hotel Salzburg Zentrum

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Am Neutor Hotel Salzburg Zentrum

Exterior
Lobby lounge
Comfort Double Room | Bathroom | Free toiletries, hair dryer, towels
Daily buffet breakfast (EUR 19 per person)
Cleanliness standards

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
Neutorstrasse 8, Salzburg, Salzburg, 5020
  • Festspielhaus Hall
    5 min walk
  • Grill Imbiss - Barraquinha Alemã
    1 min walk
  • Salzburg Mülln-Altstadt Station
    18 min walk
  • Salzburg (SZG-W.A. Mozart)
    7 min drive

Room options

View all photos for Standard Single Room

Standard Single Room | View from room

Standard Single Room

  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room

In-room safe, individually decorated, individually furnished, desk

Superior Room

  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Double Room

In-room safe, individually decorated, individually furnished, desk

Comfort Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Hotel Neutor Express

Free WiFi
Breakfast available
Parking available
Business services
3.5 out of 5, Good, (301)
The price is CHF 116
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Hotel Neutor Express

About this property

Am Neutor Hotel Salzburg Zentrum

Hotel with free casino shuttle, a short walk to Salzburg Christmas Market
A bar/lounge, a snack bar/deli and a coffee shop/cafe are available at this smoke-free hotel. A casino shuttle is free. Other amenities include self parking, coffee/tea in a common area and a meeting room.
Am Neutor Hotel Salzburg Zentrum offers 44 accommodations with a safe and a hairdryer. This individually decorated and furnished accommodation includes desks. 80-cm flat-screen televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Am Neutor Hotel Salzburg Zentrum, you're just a quick walk from Salzburg Christmas Market. A free casino shuttle, a bar and a coffee shop/cafe are available.
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Salzburg Christmas Market and Mirabell Palace and Gardens
  • Free casino shuttle service
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A terrace, multilingual staff, and tour/ticket assistance are also featured at Am Neutor Hotel Salzburg Zentrum. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Salzburg hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:00 AM.
Bar am Neutor – On-site lobby lounge.
Room service (during limited hours) is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Free casino shuttle
  • Ski shuttle nearby
  • Parking on site (EUR 19 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10:00 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar am Neutor

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.85 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 per person
  • Self-parking fee: EUR 19.00 per day
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Property Registration Number 50101-000082-2020

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Am Neutor Hotel Salzburg Zentrum
Am Neutor Hotel Zentrum
Am Neutor Salzburg Zentrum
Am Neutor Zentrum
Hotel Neutor
Hotel Neutor Salzburg
Neutor Hotel Salzburg
Neutor Salzburg
Am Neutor Salzburg Zentrum
Am Neutor Hotel Salzburg Zentrum Hotel
Am Neutor Hotel Salzburg Zentrum Salzburg
Am Neutor Hotel Salzburg Zentrum Hotel Salzburg

Am Neutor Hotel Salzburg Zentrum Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 128 out of 659 reviews" "
Rating 8 - Good. 254 out of 659 reviews" "
Rating 6 - Okay. 155 out of 659 reviews" "
Rating 4 - Poor. 83 out of 659 reviews" "
Rating 2 - Terrible. 39 out of 659 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Giuliano

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Sep 2024

10/10 Excellent

Melissa

Stayed 4 nights in Sep 2024

8/10 Good

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. They provided suggestions and an area map for getting around. Since we were paying for 24 hours of parking, we checked out by 11am but got to stay parked for the full 24 hours while we toured the city some more. That was very helpful. We did find a space in their tiny parking lot. The room was small but adequate.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tanmay Ajit, Clemson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good staff. bus stop next to hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Stayed 2 nights in Jun 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
Check in was easy, room was clean and big. I was able to borrow an iron. You have to put in 10 Euros deposit for parking, but get it back when check-in out. Only "issue" was the cleaning lady knocked on our door before check out time (she didn't speak English), after the second time I put the don't disturb sign and she knocked again... Not sure what the issue was. Our room was right at the street. In the summer you have to have a window open and it's pretty noisy. Check out was easy. Overall great for the price and closeness to the city center.
Stayed 1 night in May 2024

4/10 Poor

Richard

Disliked: Staff & service
Unhappy Reception Staff
Having travelled for the last 2 months I can honestly say we have never experienced such disinterested and unhelpful reception staff. While not rude they just had no people skills at all and clearly did not enjoy their job. The hotel itself is in a perfect location to see the old town and while dated and in need of a new bed it suited our needs. Just would just have been nice to be greeted with a smile and maybe even a reply to our greetings when we returned in the evenings.
Stayed 4 nights in May 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience! 100% recommended!
Stayed 1 night in May 2024

8/10 Good

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good. The staff is friendly and helpful - they held my bags until check-in time. The room was spacious and clean. It’s very easy to walk into town.
Stayed 3 nights in Apr 2024

8/10 Good

Rowena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

4/10 Poor

Zeki

Disliked: Cleanliness, staff & service, property conditions & facilities
Average hotel.
Stayed 1 night in Feb 2024

8/10 Good

Harald

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Maura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It would have been great if they had taken my request to allocate my two rooms next to each other and not on separate floors. I had placed my request months in advance and was disappointed to check-in and see that my son was allocated a different floor from me.
Stayed 1 night in Aug 2023

6/10 Okay

P

Disliked: Staff & service
Lost its sparkle
Clean enough, but the rooms need a refurb especially the bathroom. Poor service from staff and charged for drinks we didn't have. You can't even get a coffee in the evening and although they have what looks like a vast array of spirit's we were told the were mostly empty bottles. The breakfast was poor value and the car park costs 15 euros per day with a 10 euro deposit for a plastic card to put on your dash. We have used this hotel twice before, but don't think we will be back
Stayed 3 nights in Jun 2023

8/10 Good

Dagmar, Burlington

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is at excellent location. Walking distance to downtown Salzburg (5 minutes), yet there is parking in the area. I don't think you can drive to hotels situated in the old town. I was little worried because of some negative reviews here, but the hotel was fine. If you are travelling in summer make sure your room is not facing west. It was very hot in our room in the afternoon and summer is only beginning. I don't think there is AC or fan there.
Stayed 1 night in Jun 2023

10/10 Excellent

ed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, we used the tunnel to visit the historical city

4/10 Poor

Maria, Miami

10/10 Excellent

Hartmut

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no title
Excellent Location to access the old city. Parking should be managed better. It is necessary to reserve a parking place beforehand. Reservation of the parking space at the time of the Check-in at 15:00 is too late.
Stayed 1 night in Jul 2022

10/10 Excellent

Leonide

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for the price. Would recommend. Conveniently close to Old Town.
Stayed 1 night in Apr 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Old, dirty... Just bad... Never again!
Really dirty, really old, really bad... The only good thing about it is the location... But Salzburg is so small that it really isn't worth it.... Go find something somewhere else, cheaper and better! The 10 or 20 min extra walk to the center don't hurt that much. (The staff tried to help and some of them are nice and friendly, but to compensate the poor state of the hotel is a mission impossible) PS: Don't leave your baggage with them after/before check in or check out!! They leave it in a room that is accessible to anyone walking the street, they could get your things and go in seconds... Nobody is there... Nothing is safe!
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

8/10 Good

HYUNSEO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

8/10 Good

elena

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
the services were not good for example, i needed to pay for hot water 1.20 if i had wanted to use microwave, i would have paid 2euro. they do not have any stuff they just want to sell anything
Stayed 1 night in Nov 2019