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Hotel Tepeyac

3.0 star property

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Photo gallery for Hotel Tepeyac

Terrace/patio
Standard Single Room | Bathroom | Combined shower/bathtub, hydromassage showerhead, free toiletries
Exterior
Exterior
Romantic Studio Suite | Living area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Andador Guadalupe No. 40, San Cristóbal de las Casas, CHIS, 29200
  • San Cristóbal de las Casas Cathedral
    ‪4 min walk‬
  • Mesoamerican Museum of Jade
    ‪7 min walk‬
  • Santo Domingo Handicraft Market
    ‪8 min walk‬
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪96 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Family Room

  • 19 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Romantic Studio Suite

Romantic Studio Suite | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Romantic Studio Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed

Grand Room, 1 King Bed | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Grand Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Tepeyac

Hotel in San Cristóbal de las Casas with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, concierge services and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a garden are on-site.
Hotel Tepeyac offers 27 accommodations with complimentary bottles of water and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and complimentary toiletries. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.
During your stay at Hotel Tepeyac, you're just a quick walk from Foro Cultural Kinoki. You'll find features such as free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the family restaurant
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Foro Cultural Kinoki and Café Museo Café
There's a restaurant on site. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at Hotel Tepeyac.

This 3-star San Cristóbal de las Casas hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to noon.
Los Marticuiles – This family restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 260 metres

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 120 per person
  • A restaurant

Restaurants on site

  • Los Marticuiles

Family friendly

  • Living room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Living room
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 120 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Posada Tepeyac San Cristobal de las Casas
Posada Tepeyac San Cristobal de las Casas
Posada Tepeyac
Hotel Posada Tepeyac San Cristobal De Las Casas Mexico - Chiapas
Hotel Tepeyac Hotel
Hotel Posada Tepeyac
Capital O Hotel Tepeyac
Capital O Posada Tepeyac
Hotel Tepeyac San Cristóbal de las Casas
Hotel Tepeyac Hotel San Cristóbal de las Casas

Hotel Tepeyac Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 70 out of 116 reviews
Rating 8 - Good. 34 out of 116 reviews
Rating 6 - Okay. 9 out of 116 reviews
Rating 4 - Poor. 2 out of 116 reviews
Rating 2 - Terrible. 1 out of 116 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Claudia Ivonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bonito, muy buena ubicación, muy buen servicio aunque el estacionamiento un poco lejos de la estancia
Stayed 1 night in Jan 2025

8/10 Good

Zenayda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Nora

Liked: Cleanliness
Nice decor , restaurant next door
Stayed 4 nights in Dec 2024

10/10 Excellent

Giulia, Trieste

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the city centre. Perfect location. Nice common areas and nice room. A little bit noisy but still ok. Lovely staff as well. Recommended
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is located on a popular street in town. The decor of the lobby and the interior of the hotel are colorful and represents the culture of the region. The staff is super friendly and helpful. The rooms are a bit small but if you are traveling light and need comfortable accommodations in a hotel that offers a unique experience this is the place. The street outside is lined with nice restaurants and shops. Very pedestrian friendly.

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien ubicado
El hotel tiene lo necesario para dormir, el personal muy amable y muy bien ubicado.
Stayed 4 nights in Jul 2024

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Blanca

Travelled with group
Liked: Amenities, property conditions & facilities
Very nice service. Good location,
Stayed 4 nights in Jan 2024

8/10 Good

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien

10/10 Excellent

OLAF, weston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near city center

10/10 Excellent

Jesse, Victorville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful ! Lots of nice common areas to hang out and relax. The rooms are a bit small but comfortable. Plenty of hot water and the water pressure is great. The staff was wonderful ! I had a great stay here.
Stayed 5 nights in Nov 2021

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super colorido y acogedor.
Super amable todo el personal, los de recepción muy amables y atentos a todas horas, la limpieza en las habitaciones es excelente, esta situado en uno de los andadores o avenida importante, y super cerca de todo. Lo unico malo por decir algo es el tamaño de la habitacion, es muy pequeño y la habitacion que me toco no tenia ventanas para que entrara aire o refrescara la habitacion. Pero el personal hacia lo que se necesitara para resolver cualquier inconveniente. En general un excelente lugar para hospedarse.
Stayed 7 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Super cute! Room was small for 4 adults but would have been fine for a small family. Loved the hotel. Location and staff was great! WiFi not so great but I would rebook for all the other qualities.
Stayed 1 night in Jun 2021

10/10 Excellent

Mohsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Fun Stay
Beautiful hotel right in the heart of San Cristobal.
Stayed 1 night in May 2021

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
The hotel is a great location on the pedestrian street and yet quiet and calm. I never did figure out the free tea, coffee and pan, but it didn't matter because there are so many nice places nearby. The bed is comfortable and the internet was fast. What more could you need?
Stayed 3 nights in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Carlos

Stayed 3 nights in Jan 2021

8/10 Good

J Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, excellent service
Stayed 1 night in Dec 2020

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Comfy and affordable.
The location was perfect. Rooms are comfortable and clean. I would definitely rebook a stay here when I return to san Cristobal.
Stayed 1 night in Nov 2020

10/10 Excellent

Vanessa

Liked: Staff & service
Stayed 1 night in Nov 2020

8/10 Good

Isabelle, Mexico City

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente limpieza y atención del personal! Lo único malo es el staff del restaurante que no toman bien las indicaciones sobre la comida pedida y aparte por pedir un poco de mermelada para juntar al pan te lo cobran como extra.
Stayed 1 night in Sep 2020

10/10 Excellent

David Isaias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not trust on your staff
The hotel excelent. About Yours Hotel .com really bad for those reazons: when arrive to hotel show the rate was cheaper than the price than got with yours . Moreover only gived my number of credit card to yours because to reservation it is necesary always I use cash , but someone of your emploeyes tried to make a charge to my card for 68 Dlls thanks to my bank than did call me to advisorme to me on time ,¡I repit only to yours Hotel .com gived the number of credit card! Your personal is not trustly
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The internet connection is not good inside the rooms
Stayed 2 nights in Sep 2019