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Sonesta ES Suites San Diego - Rancho Bernardo

3.0 star property

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Photo gallery for Sonesta ES Suites San Diego - Rancho Bernardo

Full-sized fridge, microwave, stovetop, dishwasher
Egyptian cotton sheets, premium bedding, desk, laptop workspace
Egyptian cotton sheets, premium bedding, desk, laptop workspace
BBQ/picnic Area
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Air conditioning
  • Kitchen

Explore the area

Map
11855 Avenue Of Industry, San Diego, CA, 92128
  • Carmel Mountain Plaza
    ‪13 min walk‬
  • Carmel Mountain Ranch Golf Course
    ‪4 min drive‬
  • Old Poway Park
    ‪5 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪35 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed (Studio)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio Suite, 1 Queen Bed (Studio)

  • 29.8 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Multiple Beds (Two Bedroom)

Suite, Multiple Beds (Two Bedroom) | Private kitchen | Full-sized fridge, microwave, stovetop, dishwasher

Suite, Multiple Beds (Two Bedroom)

  • 79.3 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

View all photos for Suite, 1 King Bed (One Bedroom)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 King Bed (One Bedroom)

  • 52.9 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

  • 29.8 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • 29.8 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

  • 29.8 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility Tub Two Bedrooms)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 2 Queen Beds, Accessible (Mobility Tub Two Bedrooms)

  • 29.8 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Double Beds (One Bedroom)

Suite, 2 Double Beds (One Bedroom) | Private kitchen | Full-sized fridge, microwave, stovetop, dishwasher

Suite, 2 Double Beds (One Bedroom)

  • 52.9 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds (Two Bedroom)

Suite, Multiple Beds (Two Bedroom) | Private kitchenette | Full-sized fridge, microwave, stovetop, dishwasher

Suite, Multiple Beds (Two Bedroom)

  • 79.3 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

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About this property

Sonesta ES Suites San Diego - Rancho Bernardo

Suburban San Diego hotel in Carmel Mountain Ranch with free breakfast
An outdoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business centre and dry cleaning. Weekly housekeeping is available.
Sonesta ES Suites San Diego - Rancho Bernardo offers 116 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with satellite channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Sonesta ES Suites San Diego - Rancho Bernardo. During your stay, you'll be within walking distance of Carmel Mountain Plaza. Free breakfast, free WiFi in public areas and an outdoor pool are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, a computer and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 13 minutes on foot from Carmel Mountain Plaza and a 4-minute drive from Carmel Mountain Ranch Golf Course
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Sonesta ES Suites San Diego - Rancho Bernardo offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. Barbecue grills, multilingual staff, and a picnic area are also featured at Sonesta ES Suites San Diego - Rancho Bernardo. For a fee, parking is available.

This 3-star San Diego hotel is smoke free.

Guests are served a free buffet breakfast daily.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per week (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per week (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include window guards
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Hotel San Diego Rancho Area Bernardo
Staybridge Suites San Diego Rancho Bernardo Area
Staybridge Suites San Diego Rancho Bernardo Area Hotel
Staybridge Suites Rancho Bernardo Area Hotel
Staybridge Suites Rancho Bernardo Area
Staybridge Suites San Diego Rancho Bernardo Area Hotel
Staybridge Suites Rancho Bernardo Area Hotel
Staybridge Suites Rancho Bernardo Area
Hotel Staybridge Suites San Diego Rancho Bernardo Area San Diego
San Diego Staybridge Suites San Diego Rancho Bernardo Area Hotel
Hotel Staybridge Suites San Diego Rancho Bernardo Area
Staybridge Suites San Diego Rancho Bernardo Area San Diego

Sonesta ES Suites San Diego - Rancho Bernardo Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 501 out of 954 reviews
Rating 8 - Good. 253 out of 954 reviews
Rating 6 - Okay. 103 out of 954 reviews
Rating 4 - Poor. 58 out of 954 reviews
Rating 2 - Terrible. 39 out of 954 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Sara

Travelled with family
Liked: Staff & service, amenities
Overall a decent hotel with space for the family. Needs an update & not the freshest smell in the room. If you stay for an extended amount of time, the rooms are only cleaned every 7 days. Breakfast is included & it’s quiet.
Stayed 2 nights in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
I love
Stayed 1 night in Nov 2024

8/10 Good

Lorraine

Miranda was the nicest and friendliest check in person! She was very warm and. Sting, and my husband and I think she’s a great asset to the inn! The room was spacious and clean, and when I asked for a new hand lotion (because the one there was used) and body wash (because there was none in the bottle), it was immediately brought to us. Breakfast was delicious and staff wonderful too. Will deft stay there again!
Stayed 3 nights in Nov 2024

6/10 Okay

Sandy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
It has potential
Stayed 2 nights in Oct 2024

8/10 Good

ali

Business traveller
Liked: Cleanliness, staff & service
Stayed 10 nights in Oct 2024

10/10 Excellent

Michael

Stayed 2 nights in Oct 2024

10/10 Excellent

Janelle, Mesa

Liked: Amenities, property conditions & facilities
Good location. Clean
Stayed 2 nights in Oct 2024

6/10 Okay

Enosh

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Cleanliness could be improved on. The couches and seats in the lobby had stains on them and didn’t look clean. In the hotel, the room was out of body wash, there was hair on the shower walls, and there was a stain on the bed sheets. The property is nice and the staff is very friendly, just the rooms could be improved on.
Stayed 1 night in Oct 2024

10/10 Excellent

Gabriel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 2 nights in Oct 2024

8/10 Good

Deb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The kitchen was great, the bathroom area was great, but the living area was quite cramped because the couch pulled out was the 2nd bed. We were told it would be an extra bed, one that was brought in. Other than that, it was great. Breakfasts were wonderful with plenty of food. It made a good start to everyones day.
Stayed 5 nights in Oct 2024

10/10 Excellent

CARLOS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious rooms. Check in friendly.
Stayed 1 night in Oct 2024

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fine
Stayed 6 nights in Sep 2024

4/10 Poor

Danqing

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the worst hotel we have ever stayed in our life. So dirty. The shower curtain was stunk so bad we had to change a new one..because there was no house keeping available. Front desk said house keeping only available once a week. Then we found out our bathtub was blocked the water didn’t drain. After that, I found a bug/carpet Beatle on my pillow. It was soo disgusting. We also found a mouse trap under the bed. Highly NOT recommended!!!! Pictures looks so nice online but this hotel is so dirty.
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
More cleanliness
Room could use more cleanning. Refrigerator had bad odor inside and was dirty and stained. We were only there for one night but were not comfortable using the kitchen.
Stayed 1 night in Sep 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Sep 2024

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, quiet room. Window coverings blocked light very well and the mattress and pillows were comfortable. HVAC maintained the room temp perfectly. Ice maker in the room fridge was a nice surprise - no need to find an ice machine. Breakfast buffet was excellent and very well maintained - lots of options and the staff were friendly and helpful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Joseph

Stayed 3 nights in Aug 2024

2/10 Terrible

DAVID

Business traveller
Liked: Room comfort
Disliked: Property conditions & facilities
Rundown, Not Maintained
Toilet got stuck and then ran periodically all night. Worst of all, the shower did not work. I had no time to switch rooms this morning so I had to take to take a bath. I’m 6’ 3”. How could they clean the room and not know the shower doesn’t work? It was not a clean room either. The glasses in the cupboard looked like they have been in there for 5-yrs. The entire hotel looks a bit rundown.
Stayed 1 night in Sep 2024

10/10 Excellent

joe

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Few nit-picks about the hotel. 1) the TV is trash. It's a 32" that only gets 20 channels, some of which don't come in at all, some of which are the same channel twice, and some are wasted channels like generic background music. Also not HD but coaxle. 2) no USB charging built in. It was weird to see that in 2024, a hotel didn't at least have a USB hub on the nightstand, if not completely built in to the wall outlets. 3) the toilet. This is a weird one, but the toilet reminded me of the ones you see in family restrooms built for toddlers. Maybe not that bad, but it was low to the floor. Maybe 3" high. Other then those critiques, the staff was 5 stars, the breakfast was 5 stars. Will be staying again for future conventions.
Stayed 3 nights in Sep 2024

10/10 Excellent

Demetrius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every one was so friendly and welcoming. Angel helped me with my rental car. I couldn’t get the key out of the ignition. Angel was kind enough to help me get the key out. The breakfast was delicious. The room was clean. I definitely will be back!
Stayed 5 nights in Sep 2024

10/10 Excellent

Ronald

Stayed 1 night in Aug 2024

10/10 Excellent

Cynthia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host at check in was awesome! The staff was super friendly and the property was safe and very clean. Definitely coming back and recommending
Stayed 3 nights in Sep 2024