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SureStay Hotel by Best Western San Diego Pacific Beach

2.5 star property

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Photo gallery for SureStay Hotel by Best Western San Diego Pacific Beach

Desk, laptop workspace, blackout curtains, iron/ironing board
Outdoor pool, pool loungers
Exterior
Point of interest
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only) | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • 24/7 front desk

Explore the area

Map
4545 Mission Bay Dr, San Diego, CA, 92109
  • Mission Bay Park
    ‪10 min walk‬
  • University of San Diego
    ‪5 min drive‬
  • SeaWorld
    ‪6 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

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About this property

SureStay Hotel by Best Western San Diego Pacific Beach

Hotel with free parking, near Mission Bay Park
An outdoor pool, concierge services and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a TV in a common area are on-site.
SureStay Hotel by Best Western San Diego Pacific Beach offers 66 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. 50-inch flat-screen televisions come with premium cable channels, first-run films and Netflix. Fridges and microwaves are provided. Bathrooms include baths or showers and complimentary toiletries.

This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at SureStay Hotel by Best Western San Diego Pacific Beach. During your stay, you'll be within walking distance of Mission Bay Park. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the clean guestrooms
  • 14 minutes by foot from Mission Bay Park and a 4-minute drive from Crystal Pier
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of SureStay Hotel by Best Western San Diego Pacific Beach, you'll find an outdoor pool, a vending machine, and multilingual staff. WiFi is free in public spaces. The business-friendly SureStay Hotel by Best Western San Diego Pacific Beach also features tour/ticket assistance, concierge services, and laundry facilities. Limited free parking is available on a first-come, first-served basis. A complete renovation of SureStay Hotel by Best Western San Diego Pacific Beach was completed in May 2021.

This San Diego hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 6:00 AM to 9:00 AM for a fee

Things to do

  • 18-hole adjacent golf course
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in hallways (91 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Renovated entire property - May 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • First-run films
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property charges a general deposit at check-in for cash paying guests only.

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Surestay By Best Diego Pacific
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach San Diego

SureStay Hotel by Best Western San Diego Pacific Beach Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 491 out of 1072 reviews
Rating 8 - Good. 274 out of 1072 reviews
Rating 6 - Okay. 148 out of 1072 reviews
Rating 4 - Poor. 74 out of 1072 reviews
Rating 2 - Terrible. 85 out of 1072 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would return

I would come back.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would come back

Clean, quiet and perfect.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alfredo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room
Stayed 1 night in Feb 2025

10/10 Excellent

Marlenette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Jenjen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Georgeline

Liked: Amenities
Best location in San Diego I’ve experienced
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
It was good for the price. A few weirdos were staying there and made us feel uncomfortable. He followed me to the room and I called the front desk and they went to talk to him. I probably will not stay again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Abby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect to spend the night .
Stayed 1 night in Feb 2025

8/10 Good

MICHELLE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the value But tiny rooms for a family of 4.

I expected a few more options for breakfast but the food they did have was pretty good. I also wish the room was a bit bigger. I couldn't really fit a stroller between the bed and the wall which was a bit of a struggle since i had a baby with me. If i had to use a portable crib it would've been impossible as the space was very small for a family of 2 kids and 2 adults. The room only had a desk and 1 chair but not another table or any other chairs which was a bit disappointing. For the value, it was worth it but I would have appreciated a little more space and at least another table.
Stayed 2 nights in Jan 2025

4/10 Poor

Yvonne

Business traveller
Disliked: Amenities
As a single woman, I travel alone the majority of time.
Stayed 1 night in Feb 2025

8/10 Good

Richie

Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Stayed 1 night in Jan 2025

10/10 Excellent

Tony

Stayed 1 night in Dec 2024

10/10 Excellent

Randie

Travelled with family
Liked: Cleanliness, staff & service

Great family stay

Clean and comfortable. All staff who we interacted with were very friendly and helpful. The beds were comfortable. Room was clean. It was a tight squeeze between the end of the bed and the dresser. Only one person could walk by. Not a big deal for a short stay. That would not be a deal breaker to return. Great location near convenient store and restaurants. Breakfast was great, well stocked and good variety.
Stayed 2 nights in Jan 2025

8/10 Good

Denise

Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities
The property is in a decent location, but there the entire property was under construction.
Stayed 5 nights in Dec 2024

6/10 Okay

Christopher

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
I was there for a week and had the room service once. When I asked I was informed I had to call and request the service the day of prior to 9am. When it was serviced the restroom has lot of what appeared to be pubic hair all throughout. Not really cleaning if you leave a tail of pubs behind
Stayed 4 nights in Jan 2025

8/10 Good

Cuauhtemoc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast wasn't that good.
Stayed 4 nights in Jan 2025

10/10 Excellent

Natalie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 2 nights in Jan 2025

2/10 Terrible

Joseph

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
After one night we move out it was so bad we ended up paying a 250 dollar cancellation fee it was worth every penny to get out of there. Never again . We will spread the word thanks for nothing hope you enjoy the 250 fee.
Stayed 7 nights in Jan 2025

6/10 Okay

Terrance

Stayed 1 night in Jan 2025

8/10 Good

Paula

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Very friendly staff. Room were clean
Stayed 3 nights in Jan 2025

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Everything was clean. Didn’t need anything fancy just a place to stay. Place was comfy. Sorta thin walls, but not an issue.
Stayed 2 nights in Jan 2025

8/10 Good

Richard

Stayed 6 nights in Jan 2025