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Alajuela City Hotel & Guest House

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Alajuela City Hotel & Guest House

Front of property
Front of property
Lobby
Hallway
Classic Room, Private Bathroom | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Spa
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Avenida 3, Calles 2 y Central, 25 Este de Museo Juan Santamaria, Alajuela
  • Central Park
    1 min walk
  • Cevichitos
    1 min walk
  • San Antonio de Belen Station
    17 min drive
  • San José (SJO-Juan Santamaría Intl.)
    8 min drive

Room options

View all photos for Classic Room, Private Bathroom

Classic Room, Private Bathroom | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Classic Room, Private Bathroom

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Superior Room, Private Bathroom (Superior Room)

Superior Room, Private Bathroom (Superior Room) | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Superior Room, Private Bathroom (Superior Room)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Private Bathroom

Deluxe Room, Private Bathroom | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Room, Private Bathroom

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Comfort Room - Shared Bathroom

Comfort Room - Shared Bathroom | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Comfort Room - Shared Bathroom

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Economy Room - Shared Bathroom

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Economy Room - Shared Bathroom

  • Sleeps 2
  • 2 Single Beds

Similar properties

Room

Country Inn & Suites by Radisson, San Jose Aeropuerto, Costa Rica

Pool
Breakfast included
Free airport shuttle
Kids pool
4.3 out of 5, Excellent, (1959)
The price is CHF 111
for 1 room
includes taxes & fees
23 Jan - 24 Jan
Country Inn & Suites by Radisson, San Jose Aeropuerto, Costa Rica

About this property

Alajuela City Hotel & Guest House

Hotel with spa services, steps from Central Park
This smoke-free hotel features a snack bar/deli, spa services and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available once per stay.
Alajuela City Hotel & Guest House offers 12 accommodations with a hairdryer and a ceiling fan. This Alajuela hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include a shower. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Alajuela City Hotel & Guest House's great location gets high marks from our customers. During your stay, you're just a quick walk from Central Park. You'll find features such as free WiFi in public areas, plus a snack bar/deli and dry cleaning service.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Central Park and a 2-minute drive from City Mall
There's a snack bar/deli on site. Public spaces have free WiFi. Spa services, a terrace, and a vending machine are also featured at Alajuela City Hotel & Guest House.

This Alajuela hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 8 per night)

Food and drink

  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3 per cent for credit card payments
Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Alajuela City Hotel & Guest House

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 7.91 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 8.00 per night(328 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen fee: USD 2.26 per stay
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 5 days before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Los Volcanes Alajuela
Los Volcanes Alajuela
Hotel Los Volcanes
Alajuela City & Alajuela
Alajuela City Hotel & Guest House Hotel
Alajuela City Hotel & Guest House Alajuela
Alajuela City Hotel & Guest House Hotel Alajuela

Alajuela City Hotel & Guest House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 269 out of 387 reviews" "
Rating 8 - Good. 87 out of 387 reviews" "
Rating 6 - Okay. 19 out of 387 reviews" "
Rating 4 - Poor. 4 out of 387 reviews" "
Rating 2 - Terrible. 8 out of 387 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nikita

Liked: Cleanliness, staff & service, property conditions & facilities
Хорошее место с очень приятным персоналом.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jessica, Maple Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose this hotel for its location. I only stayed for one night, however if I ever plan a few days in the city this is where I will stay. The property is really lovely. The historic house is a unique stand alone property that is a stand out in it's location. The staff is phenomenal and so was the food! The ambiance and cleanliness were excellent. You can get fresh coffee at 6 am and the cook shows up to prepare your desayuno fresh around 7.... Thank you Dudley, Diego and the beautiful cook in the kitchen. I'm sorry I forgot to get your name. I'll see you next time!
Stayed 1 night in Oct 2024

8/10 Good

Ann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a historic landmark. The landscape was beautiful.
Stayed 1 night in Sep 2024

10/10 Excellent

Natalie

Disliked: Cleanliness, staff & service, property conditions & facilities
It was like a studio apartment
Stayed 1 night in Sep 2024

10/10 Excellent

Yvonne, Burnaby

Liked: Amenities, property conditions & facilities
I enjoyed staying at Alejuela Hotel because of its location, the serenity you find in this place as well as the friendly & attentive staff. I would recommend it to anyone coming to visit Costa Rica. It's also a 20min drive approximately from SJO Airport. Yvonne
Stayed 3 nights in Sep 2024

4/10 Poor

Vinh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Sep 2024

10/10 Excellent

Katrina

Stayed 2 nights in Aug 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay again.
The staff was amazing. The room was great for what we needed. Definitely would have been nice to have a second fan in the room. Breakfast in the morning was great.
Stayed 1 night in Sep 2024

10/10 Excellent

CARMEN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel estaba muy bien en cuanto a áreas comunes, espacio en las habitaciones, limpieza en general y amabilidad del staff. Como nos ibamos muy pronto en la mañana, nos hicieron un desayuno rapido, ya que lo teniamos incluido, con fruta natural, cafe y pan de banano. Reservamos este alojamiento porque estaba en el centro de la ciudad de Alajuela y muy cerca del aeropuerto internacional SJO. Alrededor hay bastante sitios para comer/cenar y en el propio hotel te hacen recomendaciones. Lo único que mejorariamos es que tuviera parking propio ya que en la entrada principal esta directamente la carretera y no se puede dejar estacionado ahi el coche. Cerca hay parking de pago con bastantes espacios y vigilados. Nos costo una noche: 7$.
Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful
Stayed 1 night in Sep 2024

10/10 Excellent

vishnu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, very clean hotel! I would definitely stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night
Great little hotel in city center. Staff was amazing
Stayed 1 night in Aug 2024

10/10 Excellent

CARMEN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El staff nos contó que es un hotel que tiene 183 años de historia, y la verdad que esta en super perfectas condiciones. Todo muy bien cuidado, aseado y ordenado. Nos han encantado las habitaciones por su espacio, limpieza, iluminación del baño. Camas comodas y con sabanas muy suaves. Además el staff estuvo muy atento a nuestra llegada, y a las peticiones que les fuimos haciendo. Nos sirvieron el desayuno pronto en la mañana porque saliamos al amanecer. Lo unico que no tuvimos sitio en el propio hotel para aparcar el coche y lo tuvimos que dejar en un parking privado girando la esquina que nos costo 6$ la noche.
Stayed 1 night in Aug 2024

8/10 Good

Joey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful friendly staff. I lost my wallet and they helped me track it down.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk from central bus terminal. Friendly, helpful reception. Clean room. As far as I could tell there were 2 shared bathrooms. Hotel seemed to be full, but I never had any issue with bathroom availability during my 4 night stay. Central market was a 4-minute walk. Plenty of places to eat and shop nearby.
Stayed 3 nights in Jul 2024

6/10 Okay

Monica

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The price you pay for what you get is not justified. $80 and no air conditioning is not worthy for me. They charge $2 for a water bottle. Also, it is very loud at night. You can hear everything they say in the lobby.
Stayed 1 night in Jul 2024

8/10 Good

LUCIANA

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Guy

Stayed 1 night in Jul 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a neat old peaceful place.
Stayed 1 night in Jul 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
I arrived a little early and the staff made me feel welcomed, they were able to accommodate my early arrival, and were very attentive
Stayed 1 night in Jul 2024

10/10 Excellent

Mark, Boise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute place. Friendly and helpful staff. Room was great. We arrived on a Saturday evening, for the night, prior to a flight out the next day. This area of town was mostly closed for business. We figured it would be more inviting on a week day during business hours. It was not enjoyable to walk around and check things out like we were hoping. Excellent breakfast was included.
Stayed 1 night in Jul 2024