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DoubleTree by Hilton San Jose

4.0 star property

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Photo gallery for DoubleTree by Hilton San Jose

Outdoor pool, pool umbrellas, pool loungers
Exterior
Lobby
View from room
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Bar
  • Parking available

Explore the area

Map
2050 Gateway Pl, San Jose, CA, 95110
  • PayPal Park
    ‪5 min drive‬
  • SAP Center at San Jose
    ‪6 min drive‬
  • San Jose McEnery Convention Center
    ‪7 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪16 min walk‬

Room options

View all photos for Suite, 1 King Bed, Balcony (Gateway)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Balcony (Gateway)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Club Suite, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Pool View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Balcony, Pool View

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Pool View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony, Pool View

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Balcony

Grand Suite, 1 King Bed, Balcony | Living area | 37-inch flat-screen TV with cable channels, TV, video game console

Grand Suite, 1 King Bed, Balcony

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Combined shower/bathtub, designer toiletries, hair dryer, towels

Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Tower (Metro Tower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony, Tower (Metro Tower)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower (Metro Tower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Tower (Metro Tower)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Bathroom shower

Room, 1 King Bed, Accessible (Roll-in Shower)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout curtains

Club Room, 1 King Bed

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Room, 2 Queen Beds, Accessible, Bathtub (Mobility) | Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout curtains

Club Room, 2 Queen Beds

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 2 Queen Beds

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

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Daily buffet breakfast (USD 22.50 per person)

Holiday Inn San Jose - Silicon Valley by IHG

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Free WiFi
4.0 out of 5, Very good, (1121)
The price is CHF 123
for 1 room
includes taxes & fees
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About this property

DoubleTree by Hilton San Jose

Hotel in San Jose with 3 restaurants and free airport shuttle
This smoke-free hotel features 3 restaurants, an outdoor pool and a 24-hour fitness centre. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.
DoubleTree by Hilton San Jose offers 505 accommodations with iPod docking stations and video game consoles. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This San Jose hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they enjoy DoubleTree by Hilton San Jose's proximity to the airport. During your stay, you're just a quick walk from Casino M8trix. Features include free WiFi in public areas and a free round-trip airport shuttle, plus 3 restaurants.
  • Free Wi-Fi in some public areas
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the proximity to the airport and the clean guestrooms
  • Just a 5-minute drive from PayPal Park and 7 minutes from San Jose McEnery Convention Center
  • Free airport shuttle service
  • Pets welcome for a fee
DoubleTree by Hilton San Jose offers its guests an outdoor pool and a 24-hour fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 10 meeting rooms are available. Event space at this hotel measures 48000 square feet (4459 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton San Jose. A roundtrip airport shuttle is free at scheduled times. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star San Jose hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
DoubleTree by Hilton San Jose has 3 restaurants on site.

Languages

Chinese (Mandarin), English, German, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 11:00 PM at scheduled times
  • Uncovered parking on site (USD 30 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 25 for adults and USD 15 to 21 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • 48,000 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels
  • IPod dock
  • Video game console

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 75 per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 25 for adults and USD 15 to 21 for children
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per day (rates may vary)
  • Uncovered self-parking fee: USD 30 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
DoubleTree by Hilton San Jose offers transfers from the airport. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel San Jose
DoubleTree Hilton San Jose
DoubleTree San Jose
Hilton DoubleTree San Jose
San Jose DoubleTree
San Jose DoubleTree Hilton
San Jose Hilton
San Jose Hilton DoubleTree
Doubletree By Hilton San Jose Hotel San Jose
DoubleTree Hilton San Jose Hotel
Doubletree By Hilton Jose Jose
DoubleTree by Hilton San Jose Hotel
DoubleTree by Hilton San Jose San Jose
DoubleTree by Hilton San Jose Hotel San Jose

DoubleTree by Hilton San Jose Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 412 out of 1169 reviews
Rating 8 - Good. 236 out of 1169 reviews
Rating 6 - Okay. 194 out of 1169 reviews
Rating 4 - Poor. 165 out of 1169 reviews
Rating 2 - Terrible. 162 out of 1169 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Stayed 1 night in Dec 2024

8/10 Good

Hiromitsu

Stayed 5 nights in Dec 2024

10/10 Excellent

Andres

Stayed 1 night in Dec 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Karla

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Stewart

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fantastic about our stay, except for one thing… we needed to take the shuttle to the airport and shuttle service didn’t start early enough for that to happen.
Stayed 1 night in Dec 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Pete, San Jose

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and clean
Stayed 1 night in Dec 2024

2/10 Terrible

Yesi

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is extremely rude, rooms are dirty, and for 1 hour room extension a $25 charge.. plus they charge the parking on your card and then when you exit it charges you again
Stayed 1 night in Dec 2024

10/10 Excellent

sultan n

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay
Stayed 2 nights in Oct 2024

4/10 Poor

Terence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff
Stayed 1 night in Dec 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Amenities, property conditions & facilities
Staff is very friendly, one of the staff offered to take picture for me & my family by the Christmas tree… ❤️
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia, CAPTAIN COOK

Liked: Cleanliness, staff & service, property conditions & facilities
Great, clean
Stayed 1 night in Dec 2024

4/10 Poor

Manuel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The beds were nice the rooms very old dirty and not clean rugs in hallways very used dirty and stained. Check in very late 4pm on the website it said complementary breakfast not true. Had to pay for parking $60 a day bathroom not very clean missing soaps no guides for the TV customer service not very friendly day and night shift house keeping very loud jacuzzi out of service
Stayed 1 night in Dec 2024

4/10 Poor

Terri

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Front desk staff was not friendly and somewhat rude. We were also charged a $56 for an early check in fee which when I called when booking, was not told about so we did not know until we arrived. The key card mechanism to our room door did not work. It would take many many times until we could get it open and it was not our fault, we know how to use the key card. I desperately needed my asthma inhaler at one time and we couldnt get in to get it until several tries. It was a bit frustrating.
Stayed 1 night in Dec 2024

2/10 Terrible

Luis

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
My wife had a surgery the next day at 4 am, the night before she was trying to shower and there was not hot water, I called the receptionist and nobody answer, i left the water running for 29 minutes and nothing, then I found out the drawing was clogged with lots of hair. The receptionist answer after 20 min and she told me she was going to send somebody right away. Almos one hour and nobody came. My wife didn’t shower a free her surgery because of that. They fix the water couple hours later but the clogged water still there, the next day it was a lot of noise (construction , repairs) inside the hotel, on my opinion I pay expensive for this hotel so my wife can be comfortable after her surgery but nothing of that happened.
Stayed 2 nights in Dec 2024

4/10 Poor

Virginia

Stayed 1 night in Dec 2024

4/10 Poor

Jerry

Stayed 1 night in Dec 2024

4/10 Poor

Adan

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not the experience I Was expecting from a Hilton.
Stayed 3 nights in Dec 2024

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, staff & service, room comfort
It’s nice to have a balcony. They should remodel the bathrooms and update the guest rooms.
Stayed 1 night in Dec 2024

4/10 Poor

WAI

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Everything’s inconvenient
Stayed 1 night in Dec 2024

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the fact that it was close to the airport, but it was dirty and the staff didnt know what they were doing, nor did they know their own policies. The rooms were gross, the bed was uneven. I won't be staying there ever again.
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Staff was extremely helpful and nice. Food at the bar was excellent.
Stayed 1 night in Nov 2024