Urban Green Hotel & Suites

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Urban Green Hotel & Suites

Front of property
Exterior
Reception
Free daily full breakfast
Deluxe Suite, Ensuite | Minibar, in-room safe, laptop workspace, soundproofing

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • 24/7 front desk
  • Gym
  • Housekeeping

Explore the area

Map
Avenida Primera, Calles 1 y 3, San José, San José, 10101
  • Morazan Park
    ‪2 min walk‬
  • National Theater
    ‪3 min walk‬
  • Central Park
    ‪3 min walk‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Family Room, Ensuite

  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed

Standard Double Room, Ensuite - No Window

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

Presidential Suite, Ensuite

  • 110 sq m
  • Sleeps 5
  • 1 King Bed, 2 Queen Beds and 1 Single Sofa Bed

Superior Double Room, Ensuite

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

Deluxe Suite, Ensuite

  • 70 sq m
  • Sleeps 2
  • 2 Queen Beds and 1 Single Sofa Bed

Junior Suite, Ensuite

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

Similar properties

About this property

Urban Green Hotel & Suites

Hotel with free breakfast, near Sabana Park
A fitness centre, a steam room and spa services are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site.
Urban Green Hotel & Suites offers 100 air-conditioned accommodations with minibars and a safe. 42-inch flat-screen televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a steam room and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages and body scrubs.
The free breakfast at Urban Green Hotel & Suites gets high marks from our customers. During your stay, you're just a quick walk from Plaza de la Cultura. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a steam room
  • Guests have great things to say about the breakfast and the location
  • Just a 3-minute drive from Sabana Park and 5 minutes from National Stadium of Costa Rica
Urban Green Hotel & Suites offers its guests a steam room and a fitness centre. WiFi is free in public spaces. Free breakfast is served daily. Spa services, a vending machine, and multilingual staff are also featured at Urban Green Hotel & Suites. Free self parking is available.

This 4-star San José hotel is smoke free.

Guests are served a free full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • Gym
  • Steam room

Family friendly

  • Highchair
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Urban Green Hotel & Suites

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Urban Green Hotel Suites
Urban Green & Suites San Jose
Urban Green Hotel & Suites Hotel
Urban Green Hotel & Suites San José
Urban Green Hotel & Suites Hotel San José

Urban Green Hotel & Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 197 out of 406 reviews
Rating 8 - Good. 112 out of 406 reviews
Rating 6 - Okay. 52 out of 406 reviews
Rating 4 - Poor. 20 out of 406 reviews
Rating 2 - Terrible. 25 out of 406 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen B, DeMotte

Stayed 2 nights in Feb 2025

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Ok.

Comfortable bed. Nice view. Great staff. Old, dated, low ceilings, soggy eggs. Not “green” at all.
Stayed 1 night in Feb 2025

10/10 Excellent

deion

Stayed 7 nights in Feb 2025

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

ALLAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It's a nice hotel and I liked my suite, the staff are great and the breakfast was good. But the room wasn't cleaned properly and I had allergy problems all night, so didn't sleep well, and the next day was a long travel day.
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Delightful staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Sari, Nanaimo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for walkable access to sites and tours of downtown San Jose. Front desk staff was exceptionally helpful. Breakfast was delicious and breakfast staff friendly. Hotel room well appointed and nice layout with central common areas.
Stayed 2 nights in Feb 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfied

Good stance, good ambience.
Stayed 1 night in Feb 2025

10/10 Excellent

deion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Gary, Weston-super-Mare

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The outside and general area is not very inviting but once inside everyone was friendly and helpful. Everything was clean and tidy and the room (415) was spacious with all that was promised. The only issue with the room was the movement activated entrance hall light which illuminated every time the bathroom was visited. Annoying in the middle of the night. The hotel is well located for the historic area and most key sites were within walking distance. The breakfast was very nice and quite Costa Rican although the choice was not large. Fine for a few days stay. I would recommend this hotel for a short downtown stay.
Stayed 3 nights in Feb 2025

8/10 Good

Clint

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

maimin

Travelled with family
Liked: Amenities
Very good central location , easy access to center ave, national theater , gold museum and cathedral etc, central market is 5 blocks away . Breakfast is simple but sufficient. Very spacious suite and with big wash room and living room . The bed comforter can be improved, so thick and so heavy, hard to maneuver
Stayed 2 nights in Feb 2025

10/10 Excellent

Judith M

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff were very friendly and helpful. The breakfast was very good, and so convenient having it in the hotel. Central location providing walking distance access to many San Jose highlights. The room was a bit dark, as a few of the lights weren’t working. We notified the front desk, so hopefully will be much improved for the next guests. There was a great sitting area outside our rooms for the group to gather and discuss plans etc. Very much appreciated!
Stayed 3 nights in Feb 2025

10/10 Excellent

Tarsem

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Tys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Laurie

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good place to stay if you want to explore the Center of San Jose! Staff was very friendly.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great, hence the 5star ratings I gave,front desk staff very friendly, the room was huge, breakfast was great, parking onsite, only fits so many cars, we got lucky, only thing was the area… We only spent one night, and checked in at night, but driving to hotel the area did not look good, the next morning we got up early to drive to the half marathon and my husband was running and it was well pretty shady, so I was glad we didn’t venture out the night before but if you only need a place for one night or in and out of town, the place was great, they even had a steam room, which I definitely used
Stayed 1 night in Nov 2024

10/10 Excellent

andrey

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2025

6/10 Okay

Keri

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Kenji, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Travelled with family
Stayed 2 nights in Dec 2024

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast
Stayed 2 nights in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024