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Condado Palm Inn San Juan, Tapestry Collection by Hilton

3.0 star property

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Photo gallery for Condado Palm Inn San Juan, Tapestry Collection by Hilton

Beach nearby, white sand, sun-loungers, beach umbrellas
Exterior
Lobby
Outdoor pool, pool loungers
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Gym

Explore the area

Map
55 Condado Avenue, San Juan, 00908
  • Casino del Mar at La Concha Resort
    ‪2 min walk‬
  • Condado Beach
    ‪18 min walk‬
  • Pan American Pier
    ‪3 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, City View

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Tower

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

View from room

Room, 2 Queen Beds, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Tower

Room, 2 Queen Beds, Tower | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Tower

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Penthouse)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Penthouse)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Tower

  • Sleeps 2
  • 1 King Bed

Similar properties

Beach nearby, beach towels

Hilton Garden Inn San Juan Condado

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.4 out of 5, Excellent, (855)
The price is CHF 211
for 1 room
includes taxes & fees
22 Jun - 23 Jun
Hilton Garden Inn San Juan Condado

About this property

Condado Palm Inn San Juan, Tapestry Collection by Hilton

Hotel with an outdoor pool, a quick walk to Parque La Ventana al Mar
This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site.
Condado Palm Inn San Juan, Tapestry Collection by Hilton offers 151 accommodations with iPod docking stations and a safe. Beds feature premium bedding. 37-inch LCD televisions come with satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Condado Palm Inn San Juan, Tapestry Collection by Hilton's great location gets high marks from our customers. During your stay, you're just a quick walk from Casino del Mar at La Concha Resort. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy Cuban cuisine while dining at Ropa Vieja
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and complimentary bicycles
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Parque La Ventana al Mar and Plaza del Mercado
As a guest of Condado Palm Inn San Juan, Tapestry Collection by Hilton, you'll find an outdoor pool, Access to hot tub, a 24-hour fitness centre, and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and a meeting room. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Condado Palm Inn San Juan, Tapestry Collection by Hilton. For a fee, parking is available.

This San Juan hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Ropa Vieja – This restaurant specialises in Cuban cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Chocobar Cortes – This coffee shop serves breakfast, brunch and lunch. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 27.88 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 24.56 for adults and USD 24.56 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chocobar Cortes
  • Ropa Vieja

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Free bicycle rentals
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool loungers

Accessibility

  • Lift

More

  • 18 floors
  • 2 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable/satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 24.56 for adults and from USD 24.56 for children
  • Self-parking fee: USD 27.88 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access is available 24 hours a day.
  • Children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Condado Palm
Best Western Condado Palm Inn
Best Western Plus Condado
Best Western Plus Condado Palm
Best Western Plus Condado Palm Inn
Best Western Plus Condado Palm Inn San Juan
Best Western Plus Condado Palm San Juan
Condado Palm Best Western
Condado Palm Inn
Best Western Plus Condado Palm Inn Suites

Condado Palm Inn San Juan, Tapestry Collection by Hilton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 247 out of 474 reviews
Rating 8 - Good. 114 out of 474 reviews
Rating 6 - Okay. 64 out of 474 reviews
Rating 4 - Poor. 27 out of 474 reviews
Rating 2 - Terrible. 22 out of 474 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Stayed 5 nights in Mar 2025

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Both nights we were there car alarms were sounding for many hours in the Walgreens parking lot facing our room. Also Condado seems to attract vehicles altered to be super loud or blasting music. Loved the restaurants and the beach. Parking lot and friendly staff were great.
Stayed 2 nights in Mar 2025

10/10 Excellent

Christian

Stayed 5 nights in Mar 2025

6/10 Okay

Michelle

Travelled with family
Cleanliness was an opportunity and also hot water came and went . Front desk staff was ok , could have been more friendly. Location is incredible … great dining at hotel!
Stayed 3 nights in Mar 2025

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

AYANA

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

6/10 Okay

Adriana

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

judy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

STEVE

Travelled with family
Stayed 4 nights in Feb 2025

10/10 Excellent

Georgina Nieves

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Ronald

Stayed 1 night in Mar 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Nour

Travelled with family and small children
Liked: Staff & service
All fees supposed to be included had to pay $100 at check in
Stayed 2 nights in Feb 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a beautiful spot and a wonderful stay!
Stayed 2 nights in Feb 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and hot tub were open 24/7 which was very convenient for us and the kids!
Stayed 3 nights in Feb 2025

10/10 Excellent

Joseph, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and the
Stayed 4 nights in Feb 2025

10/10 Excellent

SIERRA

Stayed 1 night in Feb 2025

10/10 Excellent

Kendra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How clean and convenient it was great staff
Stayed 3 nights in Feb 2025

6/10 Okay

Frank

In my opinion it's a pricy. Locks detail. After a long day. My room was not ready until one hour later after check in time. Full size towels were missing. My phone never had a dial tone. And my safe didn't work for the beginning issue was solved to then alter request help again.
Stayed 3 nights in Feb 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not anywhere near the value you pay for.
Stayed 1 night in Feb 2025

6/10 Okay

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities
All the staff were friendly and helpful but we had no hot water. We enjoyed the pool and proximity to the beach and restaurants, but overall it didn’t seem to meet the quality standards of other Hilton properties.
Stayed 3 nights in Feb 2025

8/10 Good

elsie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
One block from the beach. The pictures were deceiving. It looks like the beach is outside the hotel. They don’t tell you the beach chairs are about 5 hotels down from the beach entrance. The pool is small the hot tub needs maintenance. Room clean bed was comfortable I had a ok view no beach front. The breakfast was a bit expensive you can go out eat for less.
Stayed 3 nights in Feb 2025

6/10 Okay

Ruth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I liked the fact that the property is centralized in the tourist area. The property at the Condado Palm Inn on the other hand, is not what it was cracked up to be for the amount of money that I paid for 3 nights. I was truly disappointed.
Stayed 3 nights in Feb 2025