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Don Rafa Boutique Hotel & Residences

4.0 star property
VIP Access

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Photo gallery for Don Rafa Boutique Hotel & Residences

2 bars/lounges
Royal Penthouse | Rooftop pool | Outdoor pool, free pool cabanas, pool loungers
Royal Penthouse | Balcony
Front of property
Romantic Penthouse | Balcony

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Gym

Explore the area

Map
601 Av. Miramar, San Juan, San Juan, 00907
  • Puerto Rico Convention Center
    ‪12 min walk‬
  • Pan American Pier
    ‪13 min walk‬
  • Condado Beach
    ‪14 min walk‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premier Penthouse

Premier Penthouse | Living area | 55-inch Smart TV with satellite channels, TV

Premier Penthouse

  • 106 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area | 55-inch Smart TV with satellite channels, TV

Apartment, 2 Bedrooms

  • 79 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Suite

Elite Suite | 1 bedroom, premium bedding, pillow-top beds, minibar

Elite Suite

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed

Premium Room, 1 Queen Bed with Sofa bed | 1 bedroom, premium bedding, pillow-top beds, minibar

Premium Room, 1 Queen Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | 1 bedroom, premium bedding, pillow-top beds, minibar

Classic Room, 1 Queen Bed

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Romantic Penthouse

Romantic Penthouse | View from room

Romantic Penthouse

  • 87 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Suite

1 bedroom, premium bedding, pillow-top beds, minibar

Executive Suite

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Apartment, 3 Bedrooms

Family Apartment, 3 Bedrooms | Dining room

Family Apartment, 3 Bedrooms

  • 118 sq m
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, pillow-top beds, minibar

Junior Suite

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Suite

Premier Suite | 1 bedroom, premium bedding, pillow-top beds, minibar

Premier Suite

  • 41 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Royal Penthouse

Royal Penthouse | Living area | 55-inch Smart TV with satellite channels, TV

Royal Penthouse

  • 162 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About this property

Don Rafa Boutique Hotel & Residences

Hotel with 3 restaurants, near Condado Beach
Along with 3 restaurants, this hotel has an outdoor pool and 2 bars/lounges. Continental breakfast is free. Other amenities include a fitness centre, a snack bar/deli and valet parking.
Don Rafa Boutique Hotel & Residences offers 36 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Don Rafa Boutique Hotel & Residences. During your stay, you're just a quick walk from Paseo Caribe. Free breakfast, 3 restaurants and 2 bars are available.
  • Free continental breakfast served daily
  • Enjoy international cuisine with ocean views at Canvas, one of the property's 3 restaurants and 2 bars/lounges
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Within a 15-minute walk of Condado Beach and Sheraton Casino
  • Dogs welcome for a fee (restrictions apply)
Don Rafa Boutique Hotel & Residences offers its guests an outdoor pool and a fitness centre. There are 3 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily.

A business centre and meeting rooms are available. A terrace, a vending machine, and tour/ticket assistance are also featured at Don Rafa Boutique Hotel & Residences. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star San Juan hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
Canvas – Overlooking the ocean, this restaurant specialises in international cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Melanzanna – This restaurant specialises in pizza. Guests can enjoy drinks at the bar. Open daily.
Innato – On-site restaurant. Guests can enjoy drinks at the bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Uncovered parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 25 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Canvas
  • Innato
  • Melanzanna

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2022
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Ice maker
  • Minibar

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 50 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per day, plus a deposit of USD 300 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 20 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 18 per cent of room rate
The resort fee includes:
  • Concierge service
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 25 per night
  • Pet deposit: USD 300 per stay
  • Pet fee: USD 75.00 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 50 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Don Rafa & Residences San Juan
Don Rafa Boutique Hotel & Residences Hotel
Don Rafa Boutique Hotel & Residences San Juan
Don Rafa Boutique Hotel & Residences Hotel San Juan

Don Rafa Boutique Hotel & Residences Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 202 out of 259 reviews
Rating 8 - Good. 29 out of 259 reviews
Rating 6 - Okay. 17 out of 259 reviews
Rating 4 - Poor. 7 out of 259 reviews
Rating 2 - Terrible. 4 out of 259 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is really nice and helpful Food is very good but slightly pricey I would definitely go back
Stayed 1 night in Mar 2025

10/10 Excellent

Shauntara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay!
Stayed 4 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Timothy, Indianola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Don Rafa is a gem! It is very convenient for dining and beaches. The facility is lovely, including the rooftop pool deck. The staff go out of their way to ensure guest comfort.
Stayed 5 nights in Mar 2025

10/10 Excellent

Todd

Liked: Cleanliness
A small palace of perfection.
Stayed 2 nights in Mar 2025

8/10 Good

J A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at this hotel for one night prior to us boarding a cruise. The hotel staff was friendly and very accommodating to our needs. The hotel was clean and the room was spacious and the bed was extremely comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Todd

Stayed 1 night in Mar 2025

10/10 Excellent

Mark E.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente!!
Stayed 1 night in Feb 2025

10/10 Excellent

Anne

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. The staff is incredible - so friendly. The front desk staff knew our names and used them every time she saw us after check-in. The room was very comfortable. It was easy to walk around beer. It was also conveniently located to catch an Uber to Old San Juan. I would highly recommend this hotel. We cannot wait to return.
Stayed 1 night in Mar 2025

10/10 Excellent

Mehrnaz

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully decorated!
Stayed 1 night in Mar 2025

10/10 Excellent

Lashena A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, beautiful, close to everything, staff was helpful. We enjoyed our stay! Highly recommended!
Stayed 4 nights in Feb 2025

10/10 Excellent

Sherif

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice!
Stayed 1 night in Feb 2025

10/10 Excellent

Ellie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Katrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here was excellent and really made us feel welcomed and helped us with everything we needed. They also recommended local spots! Room service comes every day, and they text you to ask what time they should come. There are some delicious restaurants in the area within walking distance, as well as a grocery store, so there’s a lot around. It feels safe to walk during the day, and mostly safe to walk at night. The beaches are a little farther away than advertised. We ended up taking scooters, and that only took about seven minutes, but a walk would’ve taken 20 to 30 to the nice beaches. The valet parking is a little confusing. The valet are the ones who can let you into the building when you first arrive, otherwise it’s locked. Could’ve benefitted from better instructions on how to use the valet, because you can also self park once you have your key card. In general, I’m not sure I needed a car staying here. Scooters and walking can get you most places, and we Ubered to Old San Juan. The pool is very shallow, so it could be deceptive if someone wants to swim in the pool, as it’s more for wading. We stayed during the week and it was really quiet, but our last day it was a little loud near our room, with people laughing outside and cars honking. Not sure if that’s normal for the weekend. The room was impeccably clean, and they offered fun events like flamenco shows and live piano. Overall, we really enjoyed our stay and would stay again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Paula, Inverness

Liked: Cleanliness, staff & service
Staff was wonderful.
Stayed 1 night in Feb 2025

6/10 Okay

john

Not somewhere to stay.

Very noisy dark hotel room (201) beside reception and the bar. Plant roaring all day and night outside the the room and no daylight. Breakfast poor, cats walking around when having breakfast. Bar service terrible and a cheap bell at reception to get the staff out from the back.
Stayed 2 nights in Feb 2025

8/10 Good

John

Stayed 1 night in Feb 2025

6/10 Okay

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property very clean and good atmosphere. The room was huge and spacious with a comfortable bed. We had a problem with the water pressure in the shower and the water would get super hot then super cold without touching the handle, very frustrating when showering.
Stayed 1 night in Feb 2025

10/10 Excellent

Colin

Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Stayed 1 night in Jan 2025

6/10 Okay

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property itself is beautiful and the staff is amazing. There are restaurants on the adjacent street that play very loud music 24/7
Stayed 3 nights in Jan 2025

8/10 Good

Joyce, Clemmons

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wanted downtime in my room but tv reception was awful. Otherwise room was great and hotel gorgeous
Stayed 1 night in Jan 2025