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Fortaleza Suites

3.5 star property

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Photo gallery for Fortaleza Suites

Presidential Suite | Balcony
Luna (Interior View) | Individually decorated, individually furnished, free WiFi, bed sheets
Presidential Suite | Living room | TV
Fortaleza Suite | Terrace/patio
Presidential Suite | Private kitchen | Microwave

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
315 Calle Fortaleza, Old San Juan, San Juan, 00901
  • Port of San Juan
    ‪6 min walk‬
  • Pan American Pier
    ‪3 min drive‬
  • Puerto Rico Convention Center
    ‪6 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬

Room options

View all photos for Fortaleza Suite

Fortaleza Suite | Private kitchen | Microwave

Fortaleza Suite

  • Sleeps 5
  • 2 Queen Beds

View all photos for San Geronimo (Interior Room)

San Geronimo (Interior Room) | Individually decorated, individually furnished, free WiFi, bed sheets

San Geronimo (Interior Room)

  • 6 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Plaza Colon

Plaza Colon | Individually decorated, individually furnished, free WiFi, bed sheets

Plaza Colon

  • Sleeps 4
  • 2 Queen Beds

View all photos for San Felipe (Interior Room)

San Felipe (Interior Room) | Individually decorated, individually furnished, free WiFi, bed sheets

San Felipe (Interior Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for San Cristobal Suite

San Cristobal Suite | Private kitchen | Microwave

San Cristobal Suite

  • Sleeps 5
  • 2 Queen Beds

View all photos for San Sebastian Suite

San Sebastian Suite | Individually decorated, individually furnished, free WiFi, bed sheets

San Sebastian Suite

  • Sleeps 5
  • 2 Queen Beds

View all photos for San Jose (Interior Room)

San Jose (Interior Room) | Individually decorated, individually furnished, free WiFi, bed sheets

San Jose (Interior Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for San Justo (Interior Room)

San Justo (Interior Room) | Individually decorated, individually furnished, free WiFi, bed sheets

San Justo (Interior Room)

  • Sleeps 2
  • 1 Queen Bed

View all photos for La Princesa (Interior Room)

La Princesa (Interior Room) | Individually decorated, individually furnished, free WiFi, bed sheets

La Princesa (Interior Room)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Presidential Suite | Private kitchen | Microwave

Presidential Suite

  • City view
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Luna (Interior View)

Luna (Interior View) | Individually decorated, individually furnished, free WiFi, bed sheets

Luna (Interior View)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room (Plaza de Armas)

Basic Room (Plaza de Armas) | Individually decorated, individually furnished, free WiFi, bed sheets

Basic Room (Plaza de Armas)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room

Economy Room | Individually decorated, individually furnished, free WiFi, bed sheets

Economy Room

  • 6 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sol (Interior View)

Sol (Interior View) | Individually decorated, individually furnished, free WiFi, bed sheets

Sol (Interior View)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Fortaleza Suites

Colonial guesthouse in San Juan with a 24-hour front desk
Coffee/tea in a common area, a microwave in a common area and laundry facilities are available at this smoke-free guesthouse. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out and a vending machine. Housekeeping is available on request.
Fortaleza Suites offers 14 accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Hairdryers and change of towels can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Fortaleza Suites. During your stay, you're just a quick walk from Port of San Juan. Enjoy features like free WiFi in public areas and laundry facilities.
  • Free WiFi
  • Amenities include laundry facilities, a vending machine and coffee/tea in a common area
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • 6 minutes by foot from Port of San Juan and a 3-minute drive from Pan American Pier
As a guest of Fortaleza Suites, you'll find a vending machine, coffee/tea in common area, and laundry facilities. WiFi and wired Internet are free in public spaces. Fortaleza Suites also features express check-out, a microwave in a common area, and a water dispenser.

This 3.5-star San Juan guest house is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour offsite parking (USD 20.07 per day); discounts available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 12:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 60.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 20.07 per day(689 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
Property Registration Number 887900

Property is also known as

Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Guesthouse
Fortaleza Suites Guesthouse San Juan

Fortaleza Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 652 out of 1036 reviews
Rating 8 - Good. 241 out of 1036 reviews
Rating 6 - Okay. 87 out of 1036 reviews
Rating 4 - Poor. 27 out of 1036 reviews
Rating 2 - Terrible. 29 out of 1036 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Maria, Woodstock

Liked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Kenneth

Stayed 1 night in Nov 2024

10/10 Excellent

Virgie, Bronx

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I looooved my stay here!! The staff is so helpful and friendly. I would definitely recommend this hotel.
Stayed 1 night in Nov 2024

8/10 Good

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This located in the middle of “old San Juan”, close to the coastline and many tourist attractions. The hotel has spacious suites with full kitchen and two master bedrooms. The building is very old and in slight disrepair. The air conditioning is more like air circulation ☹️.
Stayed 2 nights in Dec 2024

10/10 Excellent

brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly
Stayed 1 night in Dec 2024

6/10 Okay

christopher

I just wanted to say that Katie was awesome! She's really the only one there that treated us like "A Guest."
Stayed 1 night in Dec 2024

10/10 Excellent

CLIFFORD

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2024

8/10 Good

Rick Neil

Travelled with partner
Liked: Cleanliness
Love that the location was right in the middle of Old San Juan. Everything was close by. Room was small and the bathroom was tight Thr room was clean.
Stayed 2 nights in Dec 2024

8/10 Good

Lizbette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, my stay was wonderful. My only critique is that if you’re staying in an interior-facing room close to the common area, people can get loud in the mornings. Other than that, the staff was great, everything was clean, and the parking discount is solid.
Stayed 5 nights in Nov 2024

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay! Facilities were clean, hotel was cozy and in the center of everything.
Stayed 3 nights in Dec 2024

10/10 Excellent

Marta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good .
Stayed 2 nights in Dec 2024

2/10 Terrible

Jesus

Disliked: Staff & service
A staff member that we could not merely understand. And worst, the room that we were assigned it was occupied. Then told us there was no other room available!
Stayed 1 night in Dec 2024

2/10 Terrible

Bryan

Disliked: Cleanliness, amenities, property conditions & facilities
Air conditioning leaking on bed at night. Not properly plumbed!!
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Staff super friendly and helpful
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, particularly if you like the Old San Juan.
Stayed 4 nights in Dec 2024

8/10 Good

Desiree

Great stay! Centrally located to everything
Stayed 3 nights in Dec 2024

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service
Would I stay long term? Probably not, but for a night in Old San Juan it was more than acceptable. Especially for the price.
Stayed 1 night in Nov 2024

6/10 Okay

Elnia

Liked: Cleanliness
Good location but very basic amenities
Stayed 1 night in Dec 2024

10/10 Excellent

Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Fortaleza Suites. Their communication was excellent and the staff was welcoming. The architecture and decor of the building is beautiful. This was a great spot for us to spend the night before boarding our cruise ship. As a bonus, Fortaleza Suites is very close to the cruise docks.
Stayed 1 night in Dec 2024

8/10 Good

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Li

Liked: Staff & service, amenities
My friend woke up one morning with a lot of bites on her body, which seemed like bed bug bites. It turned out that the bugs might have been hiding in her clothes and luggage, followed her back to the mainland US, as similar bites kept appearing later on. This might be a coincidence, but it's worth paying attention to.
Stayed 1 night in Dec 2024

10/10 Excellent

Handric, Saugus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!!
Stayed 2 nights in Nov 2024

4/10 Poor

Jefferis

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
So the property is quaint old world San Juan. Staff is nice. But the water flow in the shower at night was so low it took 10 minutes to get hot water and then it was hard to get clean. The tile floors made the lobby loud when trying to sleep and the room above us was moving furniture till 11:30 pm making so much noise it was hard to sleep. Water flow in the AM was better.
Stayed 1 night in Dec 2024

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rosalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and the place was beautiful and cozy. The rooms clean, no nasty smells and extremely peaceful. And they offer free coffee 24/7 in which you make yourself so its always fresh.
Stayed 1 night in Dec 2024