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Holiday Inn Express San Juan Condado by IHG

3.5 star property

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Photo gallery for Holiday Inn Express San Juan Condado by IHG

Beach nearby, sun-loungers, beach umbrellas, beach towels
Gift shop
Beach nearby, sun-loungers, beach umbrellas, beach towels
Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout curtains
Outdoor pool, open 8:00 AM to 11:00 PM, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
1 Mariano Ramirez Bages, San Juan, 00907
  • Casino del Mar at La Concha Resort
    ‪7 min walk‬
  • Condado Beach
    ‪11 min walk‬
  • Puerto Rico Convention Center
    ‪5 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Beach nearby, beach towels

Hilton Garden Inn San Juan Condado

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.4 out of 5, Excellent, (719)
The price is CHF 248
for 1 room
includes taxes & fees
21 Apr - 22 Apr
Hilton Garden Inn San Juan Condado

About this property

Holiday Inn Express San Juan Condado by IHG

Hotel with free breakfast, a quick walk to Casino del Mar at La Concha Resort
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free full breakfast and free WiFi in public areas are also provided. Other amenities include Access to hot tub, valet parking and coffee/tea in a common area.
Holiday Inn Express San Juan Condado by IHG offers 116 accommodations with a safe and coffee/tea makers. 52-inch Smart televisions come with premium cable channels and Netflix. Fridges and microwaves are provided. Bathrooms include a shower and hairdryers.

This San Juan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
The free breakfast at Holiday Inn Express San Juan Condado by IHG gets good marks from our customers. During your stay, you're just a quick walk from Casino del Mar at La Concha Resort. Features include free WiFi in public areas, plus an outdoor pool and a 24-hour gym.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Casino del Mar at La Concha Resort and Condado Beach
Holiday Inn Express San Juan Condado by IHG offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express San Juan Condado by IHG. For a fee, parking is available. A complete renovation of Holiday Inn Express San Juan Condado by IHG was completed in December 2022.

This 3.5-star San Juan hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 10:00 AM.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 25 per night; includes in/out privileges)

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 52-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • Resort fee: 18 per cent of room rate
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Faxes
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Newspaper
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 25 per night (in/out privileges)
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel San Juan Plaza
San Juan Plaza
San Juan Plaza Hotel
Holiday Inn Express San Juan Condado Hotel
Holiday Inn Express Condado Hotel
Holiday Inn Express San Juan Condado
Holiday Inn Express Condado
Holiday Inn Express San Juan Hotel San Juan
Holiday Inn San Juan
San Juan Holiday Inn
Holiday Inn Express Puerto Rico
Express Juan Condado By Ihg
Holiday Inn Express San Juan Condado
Holiday Inn Express San Juan Condado by IHG Hotel
Holiday Inn Express San Juan Condado an IHG Hotel
Holiday Inn Express San Juan Condado by IHG San Juan
Holiday Inn Express San Juan Condado by IHG Hotel San Juan

Holiday Inn Express San Juan Condado by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 492 out of 1008 reviews
Rating 8 - Good. 237 out of 1008 reviews
Rating 6 - Okay. 144 out of 1008 reviews
Rating 4 - Poor. 64 out of 1008 reviews
Rating 2 - Terrible. 71 out of 1008 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Aileen

Travelled with family
Great location
The breakfast was the only negative part of my hotel stay
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Save money and Enjoy
Great price. Great location. Comfortable. Clean. Safe. Friendly Staff.
Stayed 6 nights in Jan 2025

6/10 Okay

diane

Stayed 3 nights in Dec 2024

10/10 Excellent

Yuefeng

Liked: Cleanliness, staff & service, property conditions & facilities
very good
Stayed 2 nights in Oct 2024

10/10 Excellent

Hiral

Stayed 1 night in Dec 2024

10/10 Excellent

Marty

Stayed 1 night in Jan 2025

10/10 Excellent

Jasuntria, Brandon

Stayed 1 night in Dec 2024

10/10 Excellent

Samantha

Stayed 4 nights in Dec 2024

10/10 Excellent

Wanda I.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotels 🏨
Stayed 2 nights in Dec 2024

10/10 Excellent

Josephine

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it
It was a great stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Olivia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Good location that is close to the beach
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good.
Location was great. Lots of great restaurants, pubs and shops within walking distance. Beds were comfortable and we had a room with a view to the beach. Bathroom was small with very little counter space. Breakfast was ok. Beach lingers were uncomfortable and beach towels thin and old. I would look for other options next time.
Stayed 5 nights in Dec 2024

4/10 Poor

Margaret

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Additional charges not listed with Expedia. The property is in need of maintenance and updating.
Stayed 1 night in Dec 2024

8/10 Good

Tracye

Stayed 4 nights in Dec 2024

10/10 Excellent

Katka

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice design, affordable & delicious breakfast
As an architect I appreciated the newly renovated rooms-both design & quality. Although the rooms are not big, they are comfortable and well equipped. Hot tub and pool being open till late was a great addition to the end of the day, and delicious continental-style breakfast was a real treat! Will definitely stay there again!
Stayed 2 nights in Dec 2024

4/10 Poor

Yael

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The elevators were tiny. When I came to check in they did not have the room I reserved than offered a discount and it never went through. The dining area was not clean. There was a leak in the ceiling of the bathroom in one of the rooms and we had to move rooms the next day. The entire hotel smells of mold. This was an unpleasant experience.
Stayed 2 nights in Dec 2024

10/10 Excellent

Marisol

Stayed 1 night in Dec 2024

8/10 Good

Li Mei

Liked: Cleanliness, property conditions & facilities, room comfort
Recommend
Great location. Friendly staff. Only problem is the beach, it is 8 min walks away in the other side and the beach female staff is not nice.
Stayed 4 nights in Dec 2024

10/10 Excellent

Javier

Travelled with partner
Room is perfect and the Hotel is very well located near to Ashford street in Condado
Stayed 1 night in Dec 2024

2/10 Terrible

Ginette

Stayed 1 night in Dec 2024

10/10 Excellent

GLADYS

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Convenient,near the beach, restaurants, breakfast included with a variety of food. The pool's water was not clear when we arrive, so we need not go. Was ok 2 days after. The way the shower is made ( open shower), water spilled on the bathroom floor. We slept ok even with a very soft mattress.
Stayed 2 nights in Dec 2024

8/10 Good

Julian

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024