Home2 Suites By Hilton San Juan

3.0 star property

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Photo gallery for Home2 Suites By Hilton San Juan

Exterior
Terrace/patio
Private kitchen
Private kitchen
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Gym

Explore the area

Map
1003 E. Carroll Rd, San Juan, TX, 78589
  • Basilica of Our Lady of San Juan del Valle
    ‪2 min drive‬
  • La Plaza Mall
    ‪8 min drive‬
  • 17th Street Entertainment District
    ‪9 min drive‬
  • McAllen, TX (MFE-Miller Intl.)
    ‪9 min drive‬

Room options

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed (Hearing)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Bathtub

  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed (Hearing)

  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Bathtub (Mobility & Hearing)

  • Sleeps 6
  • 2 Queen Beds

Studio, 2 Queen Beds (Hearing)

  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Home2 Suites By Hilton San Juan

Hotel in San Juan with free breakfast and fitness centre
An outdoor pool, a fitness centre and coffee/tea in a common area are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Home2 Suites By Hilton San Juan offers 101 accommodations. Bathrooms include a combined bath/shower unit. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at Home2 Suites By Hilton San Juan, you'll be within walking distance of Basilica of Our Lady of San Juan del Valle. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served at weekends
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • 11 minutes by car from La Plaza Mall and 13 minutes from McAllen Convention Center
  • Pets welcome for a fee
Home2 Suites By Hilton San Juan offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. A business centre and meeting rooms are available. Free breakfast is served on weekends. Home2 Suites By Hilton San Juan also features coffee/tea in common area, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 3-star San Juan hotel is smoke free.

Guests are served a free continental breakfast on weekends from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available on weekends 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable channels

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 2.00 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay (maximum USD75 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Hilton Honors mobile app before check-in.

Property is also known as

Home2 Suites By Hilton Juan
Home2 Suites By Hilton San Juan Hotel
Home2 Suites By Hilton San Juan San Juan
Home2 Suites By Hilton San Juan Hotel San Juan

Home2 Suites By Hilton San Juan Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 168 out of 193 reviews
Rating 8 - Good. 13 out of 193 reviews
Rating 6 - Okay. 8 out of 193 reviews
Rating 4 - Poor. 2 out of 193 reviews
Rating 2 - Terrible. 2 out of 193 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
I do wanna share, that one of the only things I really disliked about the property is that you can hear everything they’re saying or doing in the next room.
Stayed 1 night in Feb 2025

10/10 Excellent

Mai

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New!
Stayed 1 night in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Rose

Liked: Cleanliness, property conditions & facilities
Nice and clean and quiet
Stayed 1 night in Feb 2025

10/10 Excellent

Jose Luis

Excellent place
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Stayed 1 night in Feb 2025

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and quiet over here. The staff was constantly greeting me with a smile when i walked by the front desk!
Stayed 5 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visit to Alamo Palms

The room was clean and well stocked. The kitchen had dishes, silverware, and glasses & mugs. They have the option to get a cook top from the front desk. The bed was comfortable, and even had down pillows. Breakfast was wonderful as well, and the staff were friendly and accommodating.
Stayed 3 nights in Feb 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 1 night in Feb 2025

10/10 Excellent

Maria Otila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ir was great! The only service than need improvement is the breakfast , only one waffler and a big line .. and the food replacement was very slow
Stayed 1 night in Feb 2025

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 1 night in Feb 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Juan

Travelled with group
Fire place outside And breakfast was excellent
Stayed 1 night in Jan 2025

10/10 Excellent

RICHARD

Travelled with partner
Liked: Staff & service, property conditions & facilities
Was very convenient
Stayed 2 nights in Jan 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jon

Stayed 1 night in Jan 2025

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Bernice

Travelled with family
Stayed 1 night in Jan 2025

10/10 Excellent

Marcela

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Police presence patrolling the area consistently and made us feel safe.
Stayed 3 nights in Dec 2024

10/10 Excellent

Rainier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

john freddy

Stayed 1 night in Dec 2024