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Hotel El Convento

4.5 star property
VIP Access

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Photo gallery for Hotel El Convento

Front of property
Outdoor pool, pool loungers
Deluxe Double Room, 2 Double Beds | In-room safe, individually decorated, individually furnished, desk
Daily cooked-to-order breakfast for a fee
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Gym

Explore the area

Map
100 Cristo St, San Juan, 00901
  • Port of San Juan
    ‪9 min walk‬
  • Castillo San Felipe del Morro
    ‪10 min walk‬
  • Pan American Pier
    ‪4 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Garden Terrace

Garden Terrace | In-room safe, individually decorated, individually furnished, desk

Garden Terrace

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Single Room

Junior Single Room | In-room safe, individually decorated, individually furnished, desk

Junior Single Room

  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | In-room safe, individually decorated, individually furnished, desk

Deluxe Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | In-room safe, individually decorated, individually furnished, desk

Deluxe Double Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Room | In-room safe, individually decorated, individually furnished, desk

Room

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Double Room | In-room safe, individually decorated, individually furnished, desk

Double Room

  • 28 sq m
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | In-room safe, individually decorated, individually furnished, desk

Superior Room

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel El Convento

Luxury hotel with fitness centre and 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, free use of bicycles and concierge services.
Hotel El Convento offers 58 accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, slippers, designer toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool, a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel El Convento. During your stay, you're just a quick walk from Port of San Juan. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Catedral Basilica Menor de San Juan Bautista and San Juan Gate
Hotel El Convento offers its guests an outdoor pool, a fitness centre, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A library, a terrace, and multilingual staff are also featured at the luxury Hotel El Convento.

This 4.5-star San Juan hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Patio del Nispero – On-site restaurant.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Patio del Nispero

Things to do

  • Free bicycle rentals
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 per person
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Convento
Convento Hotel
El Convento
El Convento Hotel
El Convento San Juan
El Hotel Convento
Hotel Convento
Hotel El Convento
Hotel El Convento San Juan
Hotel El Convento Hotel
Hotel El Convento San Juan
Hotel El Convento Hotel San Juan

Hotel El Convento Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 634 out of 1002 reviews
Rating 8 - Good. 198 out of 1002 reviews
Rating 6 - Okay. 84 out of 1002 reviews
Rating 4 - Poor. 55 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Argenis

Liked: Cleanliness, property conditions & facilities
Love it!
Stayed 2 nights in Feb 2025

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying in an historic hotel. Also, we enjoyed the wine and cheese gathering each evening at 5:00.
Stayed 3 nights in Feb 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Meghan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend if staying in Old San Juan.
Stayed 1 night in Feb 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Donn

Great spot
Stayed 1 night in Feb 2025

10/10 Excellent

Gail

Stayed 5 nights in Feb 2025

10/10 Excellent

Marlene, Carolina

Stayed 1 night in Feb 2025

10/10 Excellent

Raiza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing historical location. The service of the room staff and the person helping with our laugage was amazing. The pool area was clean and peaceful. The terrace place offered an excellent midday break. I would probably eat outside the hotel because the restaurant service was a bit slow for my taste, but all in all it was an excellent stay and i would definitely come back again.
Stayed 2 nights in Feb 2025

4/10 Poor

Trish

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hubby thought it was “fine”. ~Run!

The hotel is in a very popular historic area with lots of restaurants and shops. Very cool from that perspective. It’s exactly what we wanted. The building is hundreds of years old and in a way, it was interesting. However, they seemed to have made very few improvements. We checked in and got the keys, which were actual keys on a key chain. I was kind of excited thinking it was sort of cool and hip, but it was the first sign of how the rest of the stay would be. The interior was very dark and dated- heavy dark wood with lots of scratches and gashes in the walks and woodwork. Absolutely everything is original, which some people probably like, but I found it to be creepy. It felt like a junky old, worn out building that smelled old and dirty. As I laid in bed and looked around, the old phrase “bed chamber” came to mind and it made me laugh. I feel like the owners are hiding behind its authenticity s an excuse to not update it. Couple other things to note, there is no parking, not even on the street and no valet. You have to park in the public parking garage a half mile away and drag your luggage uphill and over cobblestones. What sums up the entire stay and really says it all is that the shampoo and soap containers in the shower were completely empty. Plenty of conditioner though. When we were dropping off the keys at checkout, I mentioned that they need to fill the shampoo containers and the response was “you didn’t mention that last night”. Huh?
Stayed 1 night in Feb 2025

10/10 Excellent

Mary, Washington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility, really friendly and helpful staff, great location for exploring Old San Juan.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay and would highly recommend to anyone looking in old San Juan. Will definitely be here again staying.
Stayed 1 night in Feb 2025

10/10 Excellent

Tabitha

Stayed 5 nights in Jan 2025

10/10 Excellent

ANNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unforgettably Wonderful!

When staying in Old San Juan, we always stay at El Convento. It's absolutely centrally-located and easy walking distance to everything. However, also far enough from the main plazas that it is quiet in the evenings. The staff are friendly and go out of their way to accommodate. A BIG thank you to Jesus, our favorite bartender! He was amazing and always with a smile. The front desk was incredibly helpful with local 'must-go' suggestions including best time to visit. And, a smiling thank you to our room steward who stopped by every evening with chocolates! El Convento is wonderful and and an unforgettable experience!
Stayed 3 nights in Feb 2025

8/10 Good

PAULA

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Mary K

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful stay at Hotel El Convento!! Fell in love with the courtyard and was so nice to have turn down service!! Only critique was there were issues with the elevator during our stay and it was the only one available. Not too bad doing stairs with only five floors, but as someone who has a handicapped family member, would want to make sure there were a couple of accessibility options to accessing the pool and terrace. Overall though we loved loved our stay and will return!
Stayed 3 nights in Jan 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Caterina

Liked: Cleanliness, staff & service, property conditions & facilities
The property was really good, I would highly recommend
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little boutique hotel!
Stayed 5 nights in Jan 2025

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic hotel, friendly and accommodating staff, great location. What more could you ask for?
Stayed 1 night in Jan 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Talana

Stayed 1 night in Jan 2025

8/10 Good

Gary, Avon

Stayed 1 night in Jan 2025

10/10 Excellent

slawomir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025