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The Gallery Inn

3.0 star property

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Photo gallery for The Gallery Inn

Outdoor pool
Romantic Room | Tempur-Pedic beds, individually decorated, individually furnished
Lounge
Romantic Room | Courtyard view
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Pet-friendly
  • Housekeeping
  • Air conditioning

Explore the area

Map
204-206 Norzagaray, Old San Juan, San Juan, 00901

Room options

View all photos for Economy Room, 1 Double Bed

Economy Room, 1 Double Bed | Tempur-Pedic beds, individually decorated, individually furnished

Economy Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Romantic Room

Romantic Room | Tempur-Pedic beds, individually decorated, individually furnished

Romantic Room

  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | Tempur-Pedic beds, individually decorated, individually furnished

Classic Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

Family Suite | Tempur-Pedic beds, individually decorated, individually furnished

Family Suite

  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Superior Suite

Superior Suite | Tempur-Pedic beds, individually decorated, individually furnished

Superior Suite

  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

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Front of property

Hotel El Convento

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1028)
The price is CHF 481
for 1 room
includes taxes & fees
10 Apr - 11 Apr
Hotel El Convento

About this property

The Gallery Inn

Hotel with a rooftop terrace, a short walk to Port of San Juan
This smoke-free hotel features an outdoor pool, a bar/lounge and a rooftop terrace. Other amenities include self parking, a microwave in a common area and wedding services.
The Gallery Inn offers 26 accommodations with air conditioning. Each accommodation is individually furnished and decorated. Beds feature Tempur-Pedic mattresses. Bathrooms include a shower, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at The Gallery Inn, you're just a quick walk from Port of San Juan. You'll find features such as an outdoor pool, a bar and a rooftop terrace.
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a gift shop, multilingual staff and a rooftop terrace
  • 9 minutes by foot from Port of San Juan and a 3-minute drive from Pan American Pier
  • Pets welcome for a fee
As a guest of The Gallery Inn, you'll find an outdoor pool, a rooftop terrace, and multilingual staff. You can enjoy a drink at the bar/lounge. The Gallery Inn also features gift shops/newsstands, a garden, and a picnic area. The front desk is open around the clock. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star San Juan hotel is smoke free.

Cannon Club – On-site bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Dial-up internet
  • Available in some public areas: High-speed internet

Parking and transport

  • Parking on site (USD 25 per night)
  • Limited on-site parking

Food and drink

  • A bar/lounge

Restaurants on site

  • Cannon Club

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Late check-in fee: USD 25 for check-in between 10:00 PM and midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 35

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 35 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 11 per cent of room rate
The resort fee includes:
  • Internet access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 25 per night
  • Pet fee: USD 35 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-in fee: USD 25 for check-in between 10:00 PM and midnight
  • Late check-out fee: USD 35 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
The front desk at this property is open daily from 10:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Gallery Inn
Gallery Inn San Juan
Gallery San Juan
The Gallery Hotel San Juan
The Gallery Inn Hotel
The Gallery Inn San Juan
The Gallery Inn Hotel San Juan

The Gallery Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 185 out of 369 reviews
Rating 8 - Good. 99 out of 369 reviews
Rating 6 - Okay. 48 out of 369 reviews
Rating 4 - Poor. 20 out of 369 reviews
Rating 2 - Terrible. 17 out of 369 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jessymar, Puerto Rico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy diferente e interesante. La pasamos muy bien.
Stayed 1 night in Oct 2020

10/10 Excellent

Benjamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Artist Retreat-Worthy
One-of-a-kind spot in Old San Juan! Incredible gardens / plants throughout.
Stayed 1 night in Aug 2020

10/10 Excellent

Cassandra, Aguada

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at The Gallery Inn is always a treat. The property is an infinite labyrinth of art work and vignettes that take you to another place in time and the world. Walking the halls and staying here will truly make you feel like you are getting to be a part of an interesting and beautiful historic masterpiece.
Stayed 2 nights in Jul 2020

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly charming historical restoration of six centuries-old San Juan houses.
Stayed 2 nights in Mar 2020

4/10 Poor

William, Arecibo

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Its not like pictures. The rooms smell humidit and too small. I dont like this hotel.
Stayed 2 nights in Mar 2020

4/10 Poor

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Paid more, got less.
Jan (the owner) amazing, and items she has collected and the Hotel is beyond words! With no fault of Jan we initially booked a one night stay for our honeymoon. We booked on hotels.com garden view room, and were greeted by a young lady that asked us about our luggage. We packed for a 2 week vacation and intended on flying out the following day, so we needed to pack and rearrange luggage. When we informed her of this she laughed and said you might wanna rethink that and rudely walked off. She walked us down a dark hall, up a spiral narrow staircase and into a room that was being cleaned. This was at approx. 445 ck in time was 3pm. She asked us to wait and ck in later. We still paid regular rate, checking in approx after 6pm we finally see our room. Not a garden view, but a wall and street with clubs and young party goers. No hand towels, no wash rags, no floor bath mat, no phone, no tv, and bed was very uncomfortable. We were unable to carry luggage to our room due to the narrow staircase, plastic bags instead. We paid over $320 for a garden view, and when we questioned this n asked for a fridge to use we were ignored and told we should have gotten a suite. Now the restaurant! Omg, Amazing! We will 100% visit that over n over! Food delicious, tapas was a tad bit over priced but we would pay again due to how delicious it all was. Ambiance gorgeous, entertainment so talented!! Jan~ gorgeous. Drinks were well worth the price, and our server and bar staff where social and kind.
Awesome talent!
Only half of narrow staircase. Hotel not ADA accessible
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Donovan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not have picked a better place to stay
The property is one of a kind. Beautifully restored and very unique. Centrally located. Friendly staff.
Stayed 2 nights in Feb 2020

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a good stay
My wife and i enjoyed the stay. It is a bit untraditional but a good experience overall. Old property, very cool configuration.
Stayed 3 nights in Feb 2020

10/10 Excellent

senator, nc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
angel host her wing were showing everywear She was amazing person people should take note of hear glow
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is charming, however, it is poorly managed. air conditioning was not working, so was moved to another room with bathroom down the hall ..Got up mid night to use facilities and it was swarming with bugs in the hallway.. Proceeded to the 24 hour desk to mention and was handed a can of bug spray by a gentleman who did not even get up to greet us, said nothing to us, just bug spray handed us. Sprayed the bugs and the floor was so wet with spray you could not navigate it easily. Made it til morning to find dead bugs all over the floor still, this was 9 a.m. .. Made mention of all this to the person at the desk who seemed disinterested and had no intention of adjusting any billing. Said she would mention to her supervisor. Never heard a word. So as you must know by now, it is sad that such a charming property so easily gained a negative response. I do want to say that upon our arrival we were greeted by a pleasant young man who was eager to assist with our bags, Beware that there is a challenge to navigate this property as there are numerous stairways and no elevators. Our stairway to our room was 24 inch wide very steep spiral .
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fantastic piece of history to stay in! The staff is amazing and quick to answer questions or give recommendations. If you are looking for modern then do not stay here but if you want to truly experience vintage Puerto Rico then come and soak it up. The bed was amazingly comfy and I loved that I could throw open the shutters in the morning and watch and hear the ocean waves rolling in. We got in late and they upgraded our room to ocean view with a balcony. Cannot say enough good things!
Stayed 2 nights in Jan 2020

10/10 Excellent

michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Court yard and parrots were the highlight. Excellent experience overall. Such a gem.
Stayed 2 nights in Jan 2020

8/10 Good

Ramon, Watertown NY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old world feel with beautiful artwork. Being in old San Juan was a perfect honeymoon spot. Love the buildings, architecture was fabulous. Loved the local music and food was wow
Stayed 1 night in Jan 2020

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Came for the week end because of the San Se celebration. The hotel is just there! Close to everything, friendly staff and great room.
Stayed 2 nights in Jan 2020

6/10 Okay

Angel M

Liked: Staff & service
Disliked: Property conditions & facilities
Great Location, Poor Conditions & To Expensive
I stayed at the Gallery Inn for the San Sebastian Street Festival. Great location, but poor conditions and to expensive for what it is (I paid $552 per night). There was water leaking from the ceiling in my room. The breakfast is an insult: a plastic bag with “great value” bread slices, cereal in a plastic container and coffee! Hot water was not good enough during the night. I won’t describe this place as a Hotel, it’s more like someone’s old deteriorated house. If you are looking for a decent hotel in Old San Juan: book in El Convento without hesitation.
Stayed 1 night in Jan 2020

8/10 Good

Eileen, Lebanon, OH

Liked: Property conditions & facilities
I had stayed here before and loved it, but it wasn't quite as good this time. The room was hard to get to, and a bit blah, and the wireless internet connection wasn't great. The breakfast staff was very helpful. I missed the lovely reading nook by the pool. Now it's uncomfortable chairs.
Stayed 3 nights in Jan 2020

10/10 Excellent

Rob, Key west

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do I start? The entire property is decorated with the coolest pieces of art from back in time. There’s canon balls old pianos all the sculptures the pool the kitchen the architecture of the whole building to the paint they used on the walls. I felt like I was in William Shakespeare’s house way back in time such a cool feel definitely worth it at least one night.
Stayed 1 night in Jan 2020

2/10 Terrible

Jeffrey

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sorry I understand old But It doesn’t have to be filthy
Stayed 1 night in Dec 2019

8/10 Good

Terri, Reno, NV

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
unique property, old yet quaint. beautiful gardens and views
Stayed 2 nights in Dec 2019

6/10 Okay

lynn, vermont

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I paid for a suite and was put in the Library with just a full size bed. Guests need to know before they book "Old building old pipes" you can Not flush toilet paper, and no lid on waste basket. saw public restroom waste basket overflowing onto floor with used toilet paper.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, people and ambiance.
Stayed 5 nights in Dec 2019

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019