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Hotel Sierra by HP Hotels

3.0 star property

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Standard Room, 2 Queen Beds | 1 bedroom, desk, iron/ironing board, free WiFi
Studio Suite | 1 bedroom, desk, iron/ironing board, free WiFi
Front of property
Free daily buffet breakfast
Outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Breakfast included
  • Laundry
  • Air conditioning

Explore the area

Map
Av. Benito Juárez No. 1530, Col. Jardines del Sur, San Luis Potosi, SLP, 78399
  • Plaza Sendero Shopping Center
    ‪12 min walk‬
  • Alfonso Lastras Stadium
    ‪2 min drive‬
  • San Luis Potosi Cathedral
    ‪5 min drive‬
  • San Luis Potosi, San Luis Potosi (SLP-Ponciano Arriaga Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

Studio Suite | 1 bedroom, desk, iron/ironing board, free WiFi

Studio Suite

  • 35 sq m
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

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About this property

Hotel Sierra by HP Hotels

Suburban hotel with free breakfast and free local area shuttle
This smoke-free hotel features an outdoor pool, a fitness centre and coffee/tea in a common area. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, a business centre, a meeting room and concierge services are on-site. Housekeeping is available on request.
Hotel Sierra by HP Hotels offers 120 air-conditioned accommodations with complimentary bottles of water and a hairdryer. 32-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

During your stay at Hotel Sierra by HP Hotels, you'll be within walking distance of Plaza Sendero Shopping Center. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 11 minutes on foot from Plaza Sendero Shopping Center and a 4-minute drive from Alfonso Lastras Stadium
  • Free local-area, shopping centre and bus station shuttle shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Hotel Sierra by HP Hotels offers its guests an outdoor pool and a fitness centre. WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. An area shuttle within 5 kilometres, A shopping centre shuttle and a bus station shuttle are free. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Hotel Sierra by HP Hotels. Self parking is free.

This 3-star San Luis Potosi hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 5 kilometres
  • Free bus station shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Private picnics

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Children's pool
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: MXN 500.00 per pet, per night, plus a one-time cleaning fee of MXN 250.00 and a deposit of MXN 1000 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 6 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 500.00 per pet, per night plus a one-off MXN 250.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).

We should mention

  • One child aged 6 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Hotel Sierra by HP Hotels.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

City Express Suites San Luis Potosí Hotel San Luis Potosi
City Express Suites San Luis Potosí Hotel
City Express Suites San Luis Potosí San Luis Potosi
City Express Suites San Luis Potosí
City Suites San Luis Potosí
City Express Suites Luis Poto

Hotel Sierra by HP Hotels Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 125 out of 179 reviews
Rating 8 - Good. 36 out of 179 reviews
Rating 6 - Okay. 10 out of 179 reviews
Rating 4 - Poor. 4 out of 179 reviews
Rating 2 - Terrible. 4 out of 179 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property !!
Stayed 1 night in Jan 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Amazing for the price! Clean, safe, & Chili’s is in the parking lot. Perfect for us as we were traveling through back to the border. Will stay again any time!
Stayed 1 night in Jan 2025

10/10 Excellent

Andrea

Stayed 1 night in Nov 2024

10/10 Excellent

cecilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was so friendly, safe location , supermarkets near by and dining options
Stayed 3 nights in Aug 2024

10/10 Excellent

Julio

Stayed 7 nights in Oct 2024

10/10 Excellent

Cristian

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Orlando

Stayed 2 nights in Jun 2024

4/10 Poor

Maria

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Place was not the best, unclean.
Stayed 3 nights in Mar 2024

10/10 Excellent

LEYLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Cristian

Stayed 1 night in Oct 2023

8/10 Good

Omar, GRAND PRAIRIE

Stayed 1 night in Sep 2023

10/10 Excellent

ROBERTO CARLOS

Stayed 1 night in Mar 2025

10/10 Excellent

Jose Andres

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

ARTURO

Liked: Cleanliness, amenities, property conditions & facilities
Excellente
Stayed 1 night in Feb 2025

10/10 Excellent

Maria lourdes

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Maria lourdes

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Delano David

Stayed 1 night in Feb 2025

10/10 Excellent

Joaman Yair

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nos ecantó!

Muy agradable y cómodo, el desayuno muy rico , hambiente familiar!!
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno

Buenas habitaciones y buen servicio, lo unico es que hizo mucho frío y no habían frazadas en la habitación, si las necesitabas tenías que pedirlas, peor no sabes si las necesitas hasta que estes dormido, Sería mejor que las dejen en la habitación de una vez
Stayed 1 night in Feb 2025

10/10 Excellent

A,EDUARDO.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gusta que No haya teléfonos en las habitaciones con línea directa a la recepción. Para mí gusto las habitaciones son muy poco iluminadas a esepcion del baño.
Stayed 2 nights in Feb 2025

10/10 Excellent

Joaman Yair

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien, muy agradale, muy cómodo, solo que limpieza muy bien . Desayuno muy rico!!
Stayed 1 night in Feb 2025

10/10 Excellent

JORGE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mejor de lo que esperaba,muy amable la atencion del personal,las habitaciones muy confortables y con todo lo nesesario en el interior,refrigerador,microondas y cafetera(te incluye el cafe)en general bastante bueno.
Stayed 1 night in Feb 2025

10/10 Excellent

Jose Juan De Marco

Stayed 2 nights in Feb 2025