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Four Points by Sheraton San Rafael Marin County

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton San Rafael Marin County

Property amenity
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers
Lobby
Lobby
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Pet-friendly
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
1010 Northgate Dr, San Rafael, CA, 94903
  • Marin County Civic Center Farmers' Market
    3 min drive
  • Marin County Civic Center
    3 min drive
  • Dominican University of California
    4 min drive
  • San Rafael, CA (SRF)
    4 min drive

Room options

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed (Mobility Accessible, Tub)

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Patio

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Patio

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Patio

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Patio

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr) | Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Embassy Suites by Hilton San Rafael Marin County

Pool
Pet-friendly
Restaurant
Air conditioning
4.1 out of 5, Very good, (1001)
The price is CHF 161
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Embassy Suites by Hilton San Rafael Marin County

About this property

Four Points by Sheraton San Rafael Marin County

Suburban hotel with 24-hour fitness centre and 24-hour business centre
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Four Points by Sheraton San Rafael Marin County offers 235 accommodations with laptop-compatible safes and coffee/tea makers. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions come with premium digital channels, pay-per-view films and Netflix. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This San Rafael hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Four Points by Sheraton San Rafael Marin County's great location. During your stay, you'll be within walking distance of Marin County Civic Center. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy Californian cuisine and pool views while dining at Hillside Tavern
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Just a 3-minute drive from Marin County Civic Center and a few minutes from Dominican University of California
  • Pets welcome for a fee (restrictions apply)
Four Points by Sheraton San Rafael Marin County offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 7 meeting rooms, and coworking spaces. Event space at this hotel measures 2520 square feet (234 square metres) and includes conference space. A terrace, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Four Points by Sheraton San Rafael Marin County. Self parking is free.

This 3-star San Rafael hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:00 AM and 9:30 AM.
Hillside Tavern – This poolside restaurant specialises in Californian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:30 AM on weekends; USD 21 to 24 for adults and USD 13 to 16 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Hillside Tavern

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub
  • Table tennis
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,520 square feet of conference space
  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (97 centimetre high)
  • Height-adjustable showerhead
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Hulu
  • LCD TV with premium digital channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 20 per night
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 21 to 24 for adults and USD 13 to 16 for children
  • Pet deposit: USD 20 per night
  • Pet fee: USD 20.00 per accommodation, per night plus a one-off USD 150.00 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points San Rafael
Four Points Sheraton Hotel San Rafael
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Four Points by Sheraton San Rafael Marin County Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 609 out of 1120 reviews" "
Rating 8 - Good. 287 out of 1120 reviews" "
Rating 6 - Okay. 112 out of 1120 reviews" "
Rating 4 - Poor. 65 out of 1120 reviews" "
Rating 2 - Terrible. 47 out of 1120 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Stayed 3 nights in Sep 2024

10/10 Excellent

Kazuko, Woodside

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean. The room was quiet. The bathroom had Dove products. The breakfast buffet had very nice selection. Overall, the experience was positive.
Stayed 1 night in Sep 2024

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a great vibe. Lots of personality. Great location in San Rafael for quick access to pretty much anything. Beautiful courtyard, pool and hot tub area. Nice seating outside for socializing. The restaurant bar was very chill, solid food with a good mix of seating options for groups and/or solo travelers. All the staff were very friendly. Rooms were clean and cozy. Highly recommended spot, even more so for the reasonable price compared with other local options. I hope to be back!
Stayed 2 nights in Sep 2024

10/10 Excellent

Edward

Front desk staff is amazing and friendly. Saturday morning (name?) was great. Christian (check in and out) was great.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Christina, Glen Ridge

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this option to downtown SF. If you have a rental car--this nice venue with lovely pool area is a great option. And better weather! Groceries/mall area adjunct to the property is convenient. Used to live in SF and travel for business often. This is my new go-to.
Stayed 4 nights in Jul 2024

10/10 Excellent

Mary

Travelled with family
Liked: Amenities
Clean
Stayed 3 nights in Jun 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Brian V.

Stayed 1 night in Aug 2024

8/10 Good

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service
Wifi was spotty and kept disconnecting, water never really got hot, mostly warm. Pretty disappointed
Stayed 3 nights in Sep 2024

8/10 Good

Lesley, Port Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities
Reception was wonderful, we arrived late and were given a room on floor 0. It felt like being in a basement, room was very worn and dated. The shower head came to my nose and I am 5’5”. Several elevators did not even go to floor 0 and you had to walk quite a ways with luggage to get to the room. I would stay there again, just not on this floor. The breakfast was exceptional, pool and jacuzzi area looked very tranquil.
Stayed 1 night in Sep 2024

8/10 Good

Lanelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a nice property. I especially liked the gym, pool and dining areas. It was clean, safe and walkable to a nearby strip mall with dining and shopping options. I didn't like the loud air conditioner that kept turning on and off every few minutes. Also, the TV advertised free Max, but it didn't work.
Stayed 1 night in Sep 2024

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are nice and accommodating.
Stayed 1 night in Sep 2024

10/10 Excellent

Anneka

Stayed 2 nights in Aug 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
The coffee in the lobby in the mornings was excellent! The room was quiet and the bed very comfortable.
Stayed 2 nights in Sep 2024

4/10 Poor

Sybil

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
After traveling all day I booked this hotel last minute without reading the reviews. My mistake! I figured Four Seasons to be reputable hotel with friendly staff. We arrived after 9 pm. Hotel was nice and we quickly went to bed. Awake at 5am to shower and get ready to leave before rush hour traffic only to find we had no hot water in shower. When we told front desk personnel he didn’t have any concern and told me I would receive a receipt via email. When I asked about compensation for the inconvenience he took my number and said the manager would call me. After leaving I contacted Hotels.com who contacted the hotel also. The hotel told Hotels.com to file a complaint via email and they would be contacted in 3 days. I understand that things happen but be apologetic. After leaving I read reviews only to find out this has been going on for months! Why can this not be fixed! Lesson learned! Always read the reviews!
Stayed 1 night in Sep 2024

2/10 Terrible

Tammy

Disliked: Cleanliness, staff & service
Requested a room, didn’t get my request. Went to turn on tv, wasn’t working. Had a shower and the water didn’t drain so stood in my own dirty water! Not impressed and won’t be back!
Stayed 1 night in Sep 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, room comfort
Stay was good. Air conditioning in the room never got the temp below the mid 70’s. There was a drawer on the dresser and night stand that would fully open and would not stay closed. We wedged something in the drawers to keep them shut. Overall the hotel was quiet and the breakfast buffet was delicious. Staff was helpful and friendly and the pool area was clean and well maintained.
Stayed 2 nights in Sep 2024

10/10 Excellent

Henri

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot close to San Francisco. Great breakfast too.
Stayed 2 nights in Sep 2024

10/10 Excellent

Melanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. The only issue was that our room smelled like it was once a smoking room. We didn't complain because we were only there a short time. Would stay there again, but would make sure the room was smoke free.
Stayed 1 night in Jul 2024

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Olivia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I stay here often to avoid the long commute for work. The property is older, but maintained well.
Stayed 1 night in Sep 2024

10/10 Excellent

Dung

Travelled with family
Stayed 1 night in Sep 2024

10/10 Excellent

Mary

Stayed 1 night in Sep 2024